Big Easy Event Rentals

After rescheduling our wedding twice due to covid owner refused to reimburse us due to companys holding fee?! So we opted to try one more attempt to schedule, I requested online with our date and on the day of our elopement, he did not show up. We called and got no answer, later in my email he stated his invoice showed another date. Terrible mistake on the company's part if you ask me, but anyway he stated he would reimburse us partially....which we have yet to receive. I would not recommend this business in the future.

Horrible owner and terrible customer service. Rented from this "company" and our wedding was cancelled due to our recent national emergency, in which I am a first responder. He was paid 3 months ago and refuses to reimburse us for services he didn't provide. A "holding fee" since we were scheduled to rent is his excuse. Pathetic business and person. Will be in touch again.

I have used this company for many events (small & large) and they are always professional, on time and great to work with. All items that I have rented are well maintained and I will continue to use them.

Thanks to Big Easy My Birthday Party was a success. A Last minute call and they were there .wonderful employees very well respected . I will love to have them as part of my future plans. Again Thank You.Big Easy.

Just wanted to share with @everyone that we had a terrible experience with Big Easy Events for linen rentals for our wedding, and hope to save others from the same misery! At our wedding there were candles, and after they picked up all the linens they emailed us saying we had to pay for every single one due to wax splatter making it unrecoverable. We were available during pickup and no one contacted us to discuss at that time. Never in many discussions regarding our order, or in person on site visits or drop off, or in our contract did it discuss use of candles or requirements in doing so, and they have pictures on their website and Instagram with candles on tables. They expected us to know that we needed plates under the candles, even votives or candle sticks in case of wind, but this being our first wedding we were not aware and were never told! Before even starting discussions with us regarding any damage, they added a $500 charge to our account to pay to purchase every linen we rented.When we pushed back via email they removed one table cloth they said was ok. When we asked for pictures we were sent pictures that raised alarm as they seemed well within what one would expect to return from a wedding rental (some examples attached). When we went there in person, after lots of heated discussion and changing stories from their representative Melanie, we removed another 10 linens from discussion that had very little wax on them, and some they were trying to charge us for just had food on them! There was also a table cloth in the pile they were trying to charge us for that had wax that was blue on it, a color we did not have at our event. So if we had not come to investigate we would have been charged for food spills as well as drops of wax from maybe wind blowing on a candle, and a table cloth that was not even at our event. I understand being asked to discuss a pile of wax from a candle, even if we had not been told before and it didn't mention it in the contract, but that was not what was brought up as an issue and getting to the point that we were just discussing those items was extremely painful. We were yelled at while keeping our voices at a normal level, and the accusations and standards of what they asked us to pay for changed throughout the discussion, making it very difficult to have a rational discussion. The price they deemed per item was way above what I found for similar table cloths brand new online, up to $38 per item. When we finally settled on what I still believe to be an unfair payment just to have this be over, they charged my card for $40 more than we agreed and did not respond to my three emails discussing the overcharge. After I finally got ahold of the owner on the phone, he said they added sales tax to our agreed upon charge. When I said that we had agreed that my card would have a charge for the exact amount and it was over that amount he said that he would credit me the whole thing and get his attorney involved instead. We genuinely would have been better off buying linens ourself than going through them. Truly the most sour experience that I have ever had with any contractor or vendor.

We used a large tent for our wedding and as the bride- I didn't hear a peep of an issue from Big Easy Rentals! Great vendor who helped us out on a busy weekend at a location with lots of rules. Easy to deal with and great value.

Staff was extremely helpful and courteous. Super quick and easy pick up and drop off. No hidden, extra fluff charges. I will definitely use them again.

Big Easy Event Rentals provided wonderful rentals as well as timely service on drop off & pick up! Will definitely be using again :)

I rented two large ice chests and a commercial coffee maker from Big Easy Event Rentals for a St. Patrick's Day parade party that I hosted at my house. They were very accommodating about delivery and pickup times given street closures in my neighborhood due to the parade. Everything was clean and ready to use. The items were heavy, and they kindly helped me carry them into and out of my house. The rental process was super easy. A great local company!!

Staff are very accommodating at last minute tent rentals. I highly recommend this place for your event needs.