Albert's Auto Repair

My husband absolutely loves this guy. These are great, stand up, talented mechanics! Impeccable work on my husband's Chevy Truck and awesome with my old GMC Yukon.We don't worry about our vehicles anymore because we know and trust that our trucks are in very knowledgeable and capable hands. We know that are vehicles are reliable and safe once they roll outta Albert's.Very cool dudes, non condescending to the lay person and great prices! Whoot whoot! Mike H. says thanks, y'all!

1000% yes!!! They are nice and efficient! I have been going here for a few years now with car issues. I stopped going to the dealership so I wasn't paying out the @ss for my repairs. Albert is very honest and trustworthy. I had an issue with my car that he could not figure out. He said "I really hate to tell you this because I'm sure they will charge you a lot, but I can't figure out what's going on and you will need to take it to the dealership". He's never done that before so I knew it was something that had to be done. Great place to take your car. The only downside, for me anyways, is that I live about 20 mins away so I have to take my car there and get an Uber back, but that's not the company's issue. But yeah, bring your vehicle here! They will take care of you!

On this particular instance I had to take a temporary job in New Orleans and drove my 05 Ford Excursion to drive while I was working there. My home is in Texas. My turbocharger craped out on this truck while I was in NOLA and had no way to get it back to TX for my guys to work on it. After checking around the NOLA location, I thought I had found a reputable diesel mechanic. I'm still not sure. The end result is that the new alternator that Albert replaced lasted two months before having it replaced by the mechanics that I normally take my diesel powered vehicles to that I have entrusted for over 10 years. I called Albert about the alternator and he told me to take it to Pep Boys. There is no Pep Boys here that handles parts. I told him this and he said he would send me a check for the part. I'm still waiting on the check. My regular mechanic was doing a routine check and found the turbine blades were breaking apart. This mechanic is someone that I have trusted for 10 years so called Jasper concerning the warranty. Basically, without even requesting for the turbocharger to be sent to them for future investigation, is blaming the damage on everything except the turbo. I dont drive this vehicle much so there is less than 500 miles on this "new" faulty turbocharger.He might be a great mechanic for gasoline engines but from my perspective, have this being the only vehicle that I have taken to him, I'm not so sure.All that I know is that I paid nearly $2000 for a repair that didn't even last 500 miles for a replacement of an alternator and a turbocharger. that was a year ago.

Being a repeat customer, I have to say Albert's is the best auto repair in town. Honest, efficient, high-quality. Will not go to other places.

I brought my car to Albert's on December 29th 2020, and they told me they would probably look at it later that day, or tomorrow. I was fine with that, so I left my car there. A few days went by, and I didn't hear anything, so I called. I talked to one of the mechanics, inquiring about my car and this was his exact words, "We are still looking at it, we will call you." That was a week into them having my car. I said okay. A few more days passed now. It's now two weeks and I still haven't received a call on my car. I called, and told them I'm coming to get my car because I haven't heard anything. This is the good part, I get there, and request to speak with the owner. There's one customer inside the building. He then goes to get my car, and brings it to the front from the workshop. He then asks me to come out outside to talk to him. It was 40 degrees that day, and very cold. He didn't want to have this conversation in their office with the other customer hearing it. He then tells me that they don't work on the inner parts of a transmission. I told him that's fine, but why didn't anyone contact me within those two weeks? None of your workers called me to tell me anything. My car was in your shop just sitting. The worst part was, he kept accepting new cars into the shop, while mines was just sitting there. I know this for a fact because my fiancee called to get her car worked on while mines was just sitting. They told her to bring it in. After, what I went through she didn't. His excuse was "we have a lot of cars here." Horrible customer service!!! He didn't want to have this conversation in the shop with the other customer around because; he didn't want to scare them off. If you do right by people, you shouldn't have to worry about that. They clearly just care about the money, and not the customers time. That day they lost two customers.

Highly recommend this auto repair shop! The owner is upfront and if there is a problem they make it right! My new go to shop for my husband's mustang! Thanks Albert and Harry!

Alberts is so good I almost don't want to write a review because I don't want them to get too busy! I absolutely love this place. I used to go to my dealership and I always got my car back with more problems than I started with. Albert is fair and fast, they always work to get your car back to you ASAP. I was tired of getting taken advantage of by shady mechanics and now I don't have to worry about that anymore. If you are looking for a good mechanic to take all your guys to, Alberts is the place.

It took a month for them to fix the car. They ripped the cover off of the parking break lever and the car smells like cigarette smoke now.

Love Albert's, so glad to find an honest mechanic who also does good work at a good price. Been using them for a few years now and hope to send my kids there when they start driving.

This was the first time we used them. They were considerate, knowledgeable, friendly, professional, competent, and fair!! They worked with us in discovering a problem not performed correctly by another mechanic, and fixed it right!! Kept us up to date on what they were doing the whole time. We were very impressed and will be returning with all of our vehicles from now on.