Needle Rock Kitchen and Tap

They changed their menu so no more beer mussels and no more eggplant hummus. Their spicy pizza is super cheesy and the shrimp rigatoni was really flavorful! Unfortunately my husbands steak was over cooked and it took time to make another one why by that time we all finished eating so had to take it to go.. which was a bit disappointing . Service is really good here.

One star is for the incredible view out of the back of the restaurant. The second star is for the food and drinks - which are very good IF prepared accurately....but you're lucky if that happens.Food is absolutely overpriced. Someone explain to me why I just paid $40 for two basic salads? Seven bucks to add chicken and it's not even a full chicken breast? No thanks, that's not happening again. Salad & Go has proven that there's no need to charge that much for a salad anywhere. And my grievance isn't just with the salad prices, that's just my example.The service is so so terrible if you're not a member or regular. There is absolutely not basic standard of service for any other patron. It's really disappointing to watch servers stand and talk to a table for 20 minutes while you get ignored. Yes, this happens every time I've gone here; it's certainly not a one-time occurrence.Unfortunately, you've got a better chance at getting an accurate order if you go in and get a table, but ordering to go? Not a chance. It's wrong literally every time. Every. Time. I've provided polite feedback to management and they apologized but clearly didn't care enough to put any changes in place.It's truly unfortunate for those whole live nearby that this is the only place to eat in the area, but fortunately for Needle Rock, it's the only reason they stay in business.

Things are getting better here. I guess improvement takes time ... a lot of time.There has been lots of turnover at this restaurant and it seemed to be constant chaos for over a year. With new management came new change so it seemed things were always in a state of flux. But I will say things have finally calmed down a bit and become more consistent.Unfortunately, while going through a tough management period, they lost several good servers in the process. I really have no complaints about the staff although only two of the three hostesses are consistently friendly and accommodating.The menu is good but they have eliminated some delicious items and they do not offer many vegetarian or low fat options. Over half of the Chef's Corner entrees are pasta dishes and they have only two handheld options, having eliminated the chicken sandwich which was delicious. So now it's either a burger or pastrami.Other than a small garden, even the salads are all prepared with meat: Asian Chicken, Chopped Salumi, Chicken Caesar, Wedge with bacon. Of course you can ask for no protein but you're still paying the premium ($18 Salumi) price.Aside from the salads and Hummus Board there aren't a lot of healthy options for active people here.

Great atmosphere and service. The menu is pretty diverse with limited vegetarian and vegan options. We got the hummus appetizer which was very good. The garden salad as a wrap was delicious. Our server was fantastic. The prices are what you would expect these days.

The servers were very nice, but the kitchen was very slow. Plan on spending a couple of hours there. We had a Caesar salad, which was fantastic, and the ribeye steak was great. Everything else was a little underwhelming.

We have a home here in trilogy! The millionaire burger use to be excellent. I had one a couple weeks ago and didn't even eat half of it. The flavor was not as it use to be and very disappointed in the size.They basically cut the the size of the pattie in half. Only half as thick as it use to be and the price went up.I would much rather pay more for something and get what it use to be than to shrink the size it. Will not have again or would I recommend it to anyone. Always would recommend this before.

Had dinner here on a Sunday evening. When entering, tell the gate security you have a reservation for Needle Rock.Great atmosphere (I mean it is a country club) - they had their patio doors wide open with plenty of spaced out tables and a plethora of space heaters. We were told a few things were unavailable on the menu, which was quite understandable since we were there at the end of the day (for future reference, will try the shishito peppers and millionaire burger).We had the short rib queso fondue, gluten free Picasso pizza, wood-grilled salmon, and a bottle of wine. There was a generous serving of the fondue alongside tortilla chips + pork cracklings, the latter of which was an interesting but yummy dipping choice. The pizza was tasty, plenty of toppings, and the gluten-free crust was truly divine!! The salmon was good, a tad dry and felt like needed more seasoning, but the bed of lentils it sat on were nicely seasoned.I missed the name of our waitress, but she was so friendly and patient with us - our glasses were never empty. Unfortunately, we had late reservations so the sun had already set and we could not see the beautiful scenery. Hope to be back with an earlier reservation.

Our reservation was for 7:30, by 9 our entrees weren't even ready. We watched one of our burgers sit under a heat lamp for 15 minutes while the cooks had no sense of urgency. This experience was nothing short of a disappointment especially since we came to celebrate a birthday. When we asked to speak to the manager it was met with anger. If I could give it zero stars I would, the one star can be for the beautiful views. That's the only thing going for them.

This review is to add to Allysa H's well written and insightful review written on 3/28/2024...I am a member (albeit a new one) and have paid a lot of money to be one...the service at the bar here on weekend evenings is abysmal...The 3 stars is meant to be comprehensive and to include the restaurant where the service is great. It's unfortunate for us however that we have decided not to have drinks at the bar anymore (and lose that perk that we have and are paying for) and have yet another bad service experience at the bar whereby we place an order then to have the server walk away in within 5 minutes forget that we are here....I think this could be a lack of training issue however in any event is unacceptable to both members and non members...

We went to Needle Rock Kitchen and Tap for lunch and returned for dinner the next night. The resturant's food was great and very reasonable. The staff were very knowledgeable. The view from the resturant is probably the best of all the restaurants in the Phoenix area. Next time I'm in Phoenix I'm going again!