Chopstix

Was trying to come up with something catchy for this review, but like the food we ordered....have come up short. Best part of dinner here was the polite young woman who took our order. Polite...but not well-versed in explaining dishes. Yes, I suppose I could be better prepared when dining at an ethnic restaurant, but I also think the staff should be able to explain differences in seasoning between Hunan and Sczechuan. Both chicken dishes I asked about on their menu had a hot pepper symbol beside them. (I love spicy dishes.). Yet when I asked about any difference she simply said, one had brown sauce the other doesn't. Uh....probably have some other spices too? Regardless, the dish that was served was not hot (spicy) at all. Big disappointment....and seasonings? They seemed sadly lacking as well.Hot and sour soup was ok but nothing to get excited about. Egg roll - fair, but again, run-of-the-mill. Rice....ok, that was pretty good...but it was just rice....not gonna drool over plain white rice, no matter how well it's made.Bottom line...dim interior, menu lights burned out so dishes could not be seen (likely stock photos anyhow). All in all a big disappointment.

Was hesitant after some of the bad ratings but it's really not bad at all! We got the beef Lo mein and the orange chicken. Would come back and recommend!

I'm from out of state and was not satisfied. My brother in law bought us dinner and let's just say 'No'. Spring rolls were bland and undercooked and were very hard to chew on as were the meat Ragoons as well. The dumplings tasted of burger beef and depended on onions, the sauce was plain old soy sauce. The orange chicken, sezechuan chicken and honey chicken ALL TASTED THE SAME and LOOKED the same. The pork fried rice was bland, the chow mein was bland as well and shrimp smelled old. The beef and broccoli...beef was gamey and was grossly fatty, and broccoli was the only decent thing. The sweat and sour sauce was old and watered down I never rejected food so fast and wasted so much food with my family before. Sad to say never again..

If you want quick food then this is your spot. If you want flavorful food then this is not your spot. I was in the area and stopped to try this place for lunch. I ordered the L4: chicken, shrimp and mixed vegetables with white rice and wonton soup. I took my wonton soup home so I'll eat it later. I did eat the meal and the vegetables were crisp which I liked. Zucchini, mushrooms, carrots, broccoli, and baby corn were the vegetables and all of them were good. The chicken was flavorless, gummy, and unappetizing. The shrimp were large, deveined, and cooked well but they were not enough to save the chicken.

Their Lo(w) Mein made me high on life. Their egg roll made for a happy mouth hole. Their Chow Mein? More like give me that NOW, man. Fortune Cookie was accurate AF.

After visiting Chopstix several times with relatives (my last visit: Sept 2018), I've concluded that there are two factors that will determine if you enjoy (as I do) this modest eatery with only ten tables in a strip-mall: First, your tolerance for Americanized, "Fill 'er up" Chinese comfort food, and second, which dish you order--as described below, we've enjoyed some dishes while finding others plagued with stringy meat. Some folks, such as my Taiwanese cousin in-law, don't find sufficiently authentic this economy Chinese food, similar to the "Chinamerican" cuisine offered in strip-malls around the U.S. If you prefer upscale establishments or Chinese restaurants where the menu is actually in Mandarin, you'll likely share his opinion; I'm not trying to dissuade you from such tastes. But I, on the other hand, who unapologetically prefers quantity over authenticity, enjoy the generous, hot and tasty (if salty) portions. While Chopstix is not a buffet (unlike my beloved Ding How in Prattville, Alabama), I probably get no less to eat here than at a buffet, and my relatives end up having to put their leftovers in to-go boxes. But getting not just a lot of food, but a lot of *good* food at Chopstix depends on ordering the right dish. I've ordered their chicken, beef, and roast pork Lo mein, and thoroughly enjoyed all of them. However, my relatives said that the General Tso's chicken, though they enjoyed the flavor, was stringy, and that the beef and broccoli dish contained so much gristle as to be unpalatable. On the other hand, both of my relatives commended the Hunan chicken, adding that it avoided the stringiness of the other dishes, had good flavor, and the right balance of spice. Due to the quality of Chopstix's dishes being hit-or-miss, I considered only giving it a three-star rating. But, I've genuinely enjoyed my visits there, and I look forward to visiting again, so I've awarded it four stars, while at the same time conceding that not all dishes there deserve that many. Some closing random trivia: In June of 2015, a fire broke out in Chopstix. Employees attempted to subdue it with an extinguisher, but it continued to grow until the automatic sprinklers kicked in. The store was saved, but not before it sustained an estimated $50,000 of damage. But, Chopstix appears to have recovered well--if I hadn't read about it, I wouldn't have known it.

Nice little family owned Chinese restaurant. It's been in same location for nearly 20 years. Food is standard Chinese fare, but it's prepared better than most and flavorful. Quality is consistent

Inexpensive but tasty Chinese take-out that is better than many places in Franklin costing much more. No atmosphere to speak of. But the young woman who takes your order but can barely speak English is friendly and tries hard.

The food is great for a family owned business I go there at least once a week and the service there is probably one of the best I've ever seen of any place I've ever been to highly recommend to anyone amazing place

This place has gone downhill to the point where it's completely unsatisfactory. They've decided to start using little styrofoam cartons that are far smaller than the quart size boxes for entrees and fried rice or vegetables that they used to use (and what they charge you for). When I ordered additional fried rice they charge me for it and then do not provide the original side rice that should come with the meal. I ordered vegetables with shrimp and lobster sauce and it looks like they're starting to use the frozen diced vegetables in the small bags that you find in the grocery store freezer section. As for the taste - its very bland. I will not be returning after several years of being a regular patron. When you start producing bad quality food and shortchanging your customers it's time to find a new place to eat.