Nancy's Taco Shop 2

tl; dr Poor Customer ServiceThis used to be our favorite taco shop because it's nearby, and the food is tasty and of high quality. The above is what I'll give it two stars instead of one. However, they have treated me poorly multiple times now, and that's why we'll never be going back. I have a dairy allergy, and on one more than one occasion, despite specifically asking for no cheese, I have gotten home to discover cheese on my food. Each time, we've had to go back, and they've demanded the food back in order for us to get a replacement. Last time I went there, when I got home and discovered cheese on my food, I hopped in the car and called them on the way to ask for a replacement. I was very calm and nice on the phone. I got there and they were already closed. They let me in, and get this: I actually apologized to them because I felt so bad that they had to stay open an extra few minutes for me. When the man asked for my cheesed food, I apologetically told him that I had left it at home. He got an aggressive tone with me and told me, very condescendingly, that they'd make an exception this one time. I said, "Just ask your cook. He'll tell you he put cheese on the rolled tacos. I'm not lying." He said he needed the old food. So I told him nevermind and to keep the food and I won't be coming back. He said, "That's your prerogative." I told him that my husband I have been regulars for years, and it's so messed up that he would treat me that way. THEY messed up the order. I had to drive back there. And he acts like I did something wrong?

It might be a small no frills hole in the wall. BUT Let me tell you something..... this (plain) CARNITAS PLATE right here !!!! I don't know who's Abuela is in the back roasting this pork. Normally I NEVER eat carnitas because it's dry and tasteless. But this right here is perfectly moist AND crispy with a delicious bouquet of seasoning. You get a great portion of pork, guacamole, red rice , and beans. Look it's just delicious and satisfying. I really can't say more ! Try it for yourself. It was so good I forgot to take photo. I will update !!I would have given 5 stars buuuuut a little sprucing up of the place's ambiance wouldn't hurt.

Delicious! Stopped here because it had some great reviews on Yelp. My daughter and I each ordered the carne asada burritos. They normally come with pico de gallo and guacamole. We ordered one that way and another one with guacamole and cheese, no pico.The man who took our order was very customer service oriented and he was helpful when we asked questions. We waited about 6 minutes and our order was ready. I opted for green salsa and we took our food home.We ran into traffic, so it was longer than 15min drive. The great news was that the burritos were still hot and delicious when we ate them...in the car! We are definitely coming back to this place. This is definitely a new Mexican food spot on our list. And, they have BIRRIA here!

Great little "hole in the wall" as they say! Friendly Customer service. My mom got sick while on vacation and wanted some caldo de res. Our first choice was Nancy's and they had sold out! Luckily they had some left without the larger portions of beef and were able to sell us some. My mom was so happy and said it was the best stew she ver had! Great broth, portions and quality of veggies and beef! They also have a great menu and their food is delicious!

This was my first time at Nancy's and it didn't disappoint. I got a carne asada burrito which wash delicious and wrapped to perfection. I also got a caramel churro that was very tasty and fresh.

This is a great hidden gem right off the 94 and 125 freeway. Stopped in while I was waiting at the laundromat and was pleasantly surprised! The cook was friendly and very kind, as was the man who took my order. Highly recommend this spot if you're in the area! The tacos were hot with delicious meat and the beans and rice were fantastic. Will be going again!

Went here based on a friend's recommendation and we will definitely be back. We tried carne asada burrito, al pastor burrito, and fish tacos. Everything was really good, but we loved the fish tacos.

The food looks and taste home made. Flavor is good, presentation is good a well. Would eat here again.

First time eating hereFood was hot and great I will definitely be returning Ordered 2 beef taco combination I was told their omelets are killer good, so I think I'll get one next time

I highly recommend this taco shop it's good food And good service , I recommend the chicken roll tacos and the carne asada burritos