West's Hayward Dairy & Ice Cream Cafe

Always a great treat to have some delicious ice cream. Very friendly service and a comfortable place to enjoy it as well.

We came here while on vacation in the area. The employees were all friendly and helpful. They explained that because the regular ice cream serving is quite large (it is! Seems bigger than ice cream at regular places), they have a kid's size. Even with this, we order regular size for all 3 of our children ages 6-10 - they did just fine. The ice cream was very good!The store has plenty of seating, plus bathrooms that are clean. We would definitely come back if in the area again.

My favorite scoopable ice cream yet-tons of well made flavors. Service was fine but not above and beyond.

Come here every summer, love it. I love the portion sizes and everything about it it. Very tasty and very refeshing ice cream. Very helpful employees and very nice. Nice shop with very good ambiance.

Homemade ice cream! What's not to love? We come every time we are within 30 minutes of town, which sadly is only a couple of times a summer. Why have DQ soft serve when you can have REAL ice cream?!!! Homemade and hand scooped. Yes, there's usually a line. That just means it's good! Look for the big Holstein fiberglass cow head on the corner and join the line. You won't be sorry!

My son really likes the ice cream. Unfortunately you don't do any sugar free flavors. All that freezer space and you can't find away to put on of those in? I would have scored lower but my son really liked his.

Seven years since I wrote my review of West's Dairy? Yowza! Definitely time for an update!My family and I had to stop by the Dairy for a scoop on our recent vacation -- and especially so since the temps were so high.And the biggest rediscovery of this visit: These scoops are large and in charge! Don't let your stomach do the ordering, or at least know that your tum will be very happy with what you get.I got a very large one scoop of a flavor with caramel in a cup. It definitely hit the spot.And lucky for me my son is not really into ice cream yet -- more for me then! He did like the cow sculpture on the wall by the front door though.Read my previous review for some more details. And go to the Dairy to enjoy some ice cream.

In my top three favorite ice cream places I've ever been to in my life. The owner is very nice and polite, even if there's a long line he's apologetic and prompt. I make it a point to come here often in the summer!

not as good as chocolate shoppeCS = A-Wests = C+service was fine and shop is fine, just doesn't taste as good

They have a wide selection of flavors but we have not been impressed with the quality. We have stopped in a couple of times and the ice cream tastes old/freezer burnt and boring. Maybe I just haven't tried the right flavor yet, but the ice cream is just not that great. We also got coffee one of our visits (and I admit it was late afternoon) but the coffee was barely warm. I really wanted to like this place, but I can't really recommend it other than they do give you big portions.