Wagner SOD Company

Wagner works with our construction company for our new housing development. They came out to sod our neighbors' yards (ours was completed by another company late last year) in the late Spring of 2019 and the driver of the forklift/foreman continued to drive over our yard and was breaking our sprinkler heads and damaging our new sod. My husband asked him to stop politely but after going out for the THIRD time to remind him to not drive on our yard things got heated. The driver of the forklift began threatening to beat up my husband, swearing and yelling and was revving his engine at him as if to hit him. The rest of the high school age workers (15 or so of them) all circled the two and began also threatening my husband. I began filming this and that's when the situation broke up. My husband emailed the owner(?) and complained but received a lukewarm "sorry. we'll talk to him," response. Since then, every time they are in our neighborhood their 3 trucks make a point to drive to our isolated cul de sac, revving their engines at our house or AT us if we're outside and this past weekend flipped us off. Wagner Sod is a bunch of thugs and I strongly warn you about working with them.

All I can say is Buyer Beware. They will take your money and run. If I could give zero stars I would. This is how shady they are. I called to ask if I could have them come out to start my sprinkler system. The lady on the phone said, "We're running a special on the spring start up and fall shut down. We discussed the price and what that covered. At no time was I offered any other options. More importantly, at no time was I told this was a no money back situation. They were unable to fit me in for 4 weeks, which in an ordinary spring might have been fine. I scheduled with them. But then the weather really heated up for an extended period of time and so I needed water, and I opened and used my sprinkler system on my own. I emailed Wagner Sod to cancel my appointment and refund my money, three weeks before the scheduled appointment. At that time I was told Nope. This was a no money back deal. So, they have stolen my money, essentially, without clearly describing important information which would help make my decision. So UNETHICAL. When I called to them how I felt they were very dismissive. I was told that the explanation for no money back was in the set of brochures they sent me which advertised their services. This of course was after they took my credit card information and charged me, sealing the deal. DO NOT EVER consider using this company! Read other horrible reviews and run the other way.

This is the most pitiful company I have ever worked with. If you want to give them a lot of money and have them ruin your yard and continually not respond or ever finish the job, this would be the company for you. Last fall we had a pool installed and elected to have them install a new sprinkler system. That was last October/November. It is now July and they have never finished repairing our yard from the sprinkler install and it still does not work. The new sod is pretty much dead from not having an operating system and the rest of the yard was never fixed, huge piles of dirt, upheaving trenches from the install, cut the line to our sump pump and best yet the sprinkler system still does not work. We've called and emailed them so many times I can't even count. They send someone out to look at the yard/system and they never finish the job and we still do not have a functioning sprinkler system! I don't believe I have words to sufficiently express how mad I am about the whole experience. Horrible service!!!!!! DO NOT EVER use this company. I regret it and we have done tons of remodeling on several houses. Nothing comes close to the nightmare this company is.