Universal Stone

We are new to the area and so lucky to find Universal Stone. Their selection, pricing transparency, clear communication, great follow up, and beautiful install was super! We are very happy with the end result. We are still finishing our trim work,but you can see from the pics how great it looks, and the instal was fast and efficient, great team! They even cut the vanity top to cap the knee wall at the end of the bath! Perfect!

The address is not the same As in google. It has 961 Stagecoach Road, ShakopeeThis is a good supplier and the material is well done. They delivered on time, did. A great job in installation and the salesperson was extremely helpful in helping me make choices. I would buy from them again and trust them to do a great job. They are a trusted contractor.

Our contractor recommended Universal Stone for our kitchen and bath remodel. We purchased granite for our kitchen and quartz for our bathroom. Jenna M. was awesome to work with. At one point about 8 months after installation, we needed a small repair on a rough spot and she quickly got someone out to our house to do the repair. They did a great job and it looks better than it did before. Would definitely recommend them. Very happy with the quality of the stone and the level of service.

My contractor recommended them, saying they're more expensive, but the quality of work is much higher. I picked out a gorgeous slab of granite but I was a bit disappointed in a few rough spots. The owner of Universal Stone sent a guy to fix everything. He did a fantastic job. I have already sent several friends to Universal Stone for a very unusual selection of granite slabs that you won't find anywhere in town.

This is the second time we have used Universal Stone for granite countertops. The process from start to finish was seamless at a reasonable cost. Fabrication was great and actually had to look for the seam. Corey had everything scheduled perfectly. He even arranged for someone to install the faucets within a couple hours of the install. If you don't find stone you like there, they have a list of other places to look. Highly recommend.

Same experience the some of the posted reviews was referred by a contractor comp unilaterally cancelled contract one day before installation I have been yelled at by the sales manager given names very unprofessional and also higher priced then competition communication is not very good

I would go somewhere else. Our salesperson Jenna was great to work with despite all the issues during installation. She helped us pick our stone and somehow got us on the calendar to install within two weeks. This was the highlight of the experience. We actually had our quartzite installed twice. Fabrication went south the first round - the installers were modifying each piece on site even cutting holes in our new walls to make things fit. There were so many issues to count they offered to start again. Second time around the fit was right on but finishing left a lot to be desired. Lots of rough edges against walls and blemishes in stone and seams not buffed out. The repair guy has been here maybe four times. He shrugs his shoulders and says that's the best he can do. From start to mediocre finish this whole project spanned two months. Way too long. To get final repairs scheduled I had to threaten non payment. Said and done our contractor had to repair walls and we are having to install backsplash on walls we didn't originally intend in order to have a true finished look. They did discount our invoice for all the hassle .I am updating my review after some time has passed and to add photos after a recent repair (two seams had cracked over time). My original sales person has failed to return my messages (a few over the last few months asking if there is on going maintenance or sealing I need to do) and most recently trying to schedule this repair. I was able to catch someone else and finally get this repair scheduled. The repair guy shows up whenever and not the time originally stated. My seams after repair are thick and noticeable from far away and one of them has bleedy edges. When I inquired with the repair person he laughed at me and says this is the best he can do. See photos - this is the final product and service you may be left with if you choose to work with them.

This was a great experience, we worked with Bob.Bob was sooo helpful and had great suggestions for our needs and wants.

Website says open, yelp says open every place looked says open yet the 4 cars in the parking lot looking for the business to be open are not happy. Use your website to inform your potential customers. Easter weekend is not one of the holidays listed as closed.

We have used Universal Stone multiple times & have been delighted with the results. Everyone is friendly, patient, & professional. Recently we updated vanity tops in 3 bathrooms & Julia helped guide us to selecting beautiful stones. Doug kindly & quickly helped move slabs around so we could view them. Chris measured our uneven spaces perfectly. Nicki was meticulous with details & pointed out that one of the back splashes & counter patterns didn't quite flow, so she found another slab for us to look at that worked better. Yolo & his helper Roberto installed all 3 tops carefully, but quickly & perfectly!