Unique Wood Floors

Exceeded our expectations! Unfortunately we had some fairly extensive water damage in our kitchen due to a leak in our water line to our fridge. This leaked behind our fridge and into our wood floors for weeks before the water level was high enough to puddle. We had a specific wood type that we were hoping to replicate. Thankfully Unique Wood Floors carried that same wood type.After my initial call, their project manager Jim contacted us to schedule a visit. We had our estimate less than a day after our visit. We stopped by their showroom in St. Paul and spoke with Michael who helped us view the flooring we were interested in. We placed our order for our flooring. Within a few weeks we were contacted for our installation. Our installer was named Al. More like super Al! Al tore out our old flooring which looked to be a very tough job. He then installed our new floor. As Al was wrapping up, first he swept the floor, then he was back down on his hand and knees with a towel wiping our floor clean. Wow. Talk about commitment. We were also impressed that Jim stopped out to check on the progress, then again after the install was completed to make sure everything looked good. Not only did it look good, we felt it looked great! I have to admit, I am very particular about how things look and our floor really looks great. Thank you to the team at Unique Wood Floors who made this whole process very impressive.

I had the most amazing experience with this company! After having several issues with my contractors they stepped in and helped solve the problems with my flooring! I couldn't recommend them more highly.

If you are reading this let my experience keep you far away from this company.Absolute embarrassment of an install, to quote the manager, those crooked planks and gaps are natural...and how about the holes in the walls added by the installers, well that netted a refund on the price but also illustrates the incapacity of said workers to do a quality job.So now it's been a few months and I am stuck with a less than subpar install of a maple floor. Add to this terrible install there was the over sell on the maple flooring as I was told by the salesman the lengths were far longer then reality. Speaking of reality, I found the installers had hidden loads of the short strips in the dump trailer I emptied...guys, that was my money to toss not yours.In the end, take all of this as a warning and shop elsewhere no matter the price on offer this place does hack work.One star as it's the lowest of review marks.