Thunder Blades Roller Rink

This is the PERFECT place to take your kids! Friendly service, nice, clean place. Games, music and, of course, blades and skates.

I had my sons 7th birthday party at Thunder Blades last weekend. We had gone skating there a few times and thought it would be a fun experience. I didn't have high expectations; I wanted a place where the kids could skate and have fun, we would eat pizza, pop and cake and, overall, have fun. It started off ok (although we had to wait in the entry way until exactly 1pm when it was -2 outside). We went to the semi-private party room (that we had requested) and the kids started skating. After about a half hour there was a group of teenagers that had come into the party room. We let them know that this was a birthday party and they said the lady at the counter had told them to come in here, who we later were told is the owner. These teenagers were in a room full of 6 and 7 year olds. They were loud, swearing, skating much faster than the 6 and 7 year olds and one even pushed one of the 7 Year olds over. I had gone to the counter and asked her why the group was told to go in the party room and she told me that we're only allowed 2 tables for the birthday party and they needed the room. She said they were "graciously allowing us to use 4 tables". She has not previously told us this rule, there is even a sign that says the tables are for the party. Even if she had told me, I would expect to hear that when I booked the party and asked for the party room. Either way, I had gone back to the table and when the owner had brought over the additional food we had ordered she started saying that she did tell me when we entered that we could only have two tables. I ignored her - why would she be bringing that up again? It was a very hostile and confrontational interaction. Nothing at all what I was expecting at a birthday party.Like I said, I didn't have high expectations but I can honestly say that I haven't been as angry as I was at the party in more than 10 years. They kept coming up with new rules that weren't explained ahead of time and it was rushed and uncomfortable with the confrontations.