The Historic Concord Exchange

Just had our wedding at the Historic Concord Exchange Friday the 11th. It was amazing! Karna was so incredible to work with! She did way more than I expected. I was stressed trying to get the last things done on the day of, and she was amazing and came in and helped me finish setting things up and helped organize people. She was willing to meet with us before, if I had any questions and was very responsive on emails. We found them on the Knot and WeddingWire and we actually just live up the street from the venue so we knew what it would look like inside. It's such a beautiful setting you hardly have to decorate it all. We obviously brought in some of our own touches, though. They have chair covers and other decorations that you can rent. Duke was the chef and did a great job. Food is obviously a little different on the day of with how much they have to make versus the tasting day, but we received positive comments from all of our guests. We actually rented some of the hotel rooms upstairs too, which anyone who stayed there was super excited about. It's nice to just be able to go right upstairs and not have to transfer to a hotel. The rooms are very unique and were fun to stay in. Serving staff and bartenders were on top of everything! I don't think I can say this enough...Karna is AMAZING, AMAZING, AMAZING!!!!I hope someone else I know gets married there so I can go back to experience it from the guests side too :-)

From start to finish Karna was a dream to work with at the Historic Concord Exchange. I talked to a lot of friends who got married at different places and they were surprised by the end cost because so many things "were not included" this was not the case at the Historic Concord Exchange. The quote we got to start with was what we ended with and Karna added a few amazing extras. She was organized and flexible. I didn't have to worry about a thing on my wedding day because she took care of everything. She knew the venue really well and made great recommendations. I have already recommended this venue to all of my friends. It was a dream wedding thanks to Karna.

We recently had our wedding at the HCE. Everything was fine working with the HCE until the day of our wedding when the Coordinator did not show up at the agreed upon time. After sitting outside for 50 minutes we had to go back to the hotel to start getting ready there instead so I had to pay for all the hair and makeup people to travel to the hotel. When the coordinator finally called me after I made many calls & sent a lot of emails her response was she looked at the wrong time & we were lucky she wasn't charging us more money anyways. I made my mom deal with any contact with her the rest of the day as I did not want to deal with her. So the entire day was delayed by an hour & we got only half the pictures we wanted to take, we were extremely rushed & stressed all day because of it. When the keg ran out later in the night the bartenders didn't bother to tell us so guests ended up paying for their own beers for a half hour until a guest told me & I told the bartenders to tap the other keg. We had a random man from the street come in on our reception & our best man had to make him leave as the security we had to pay for couldn't be found. The only reason I even gave 3 stars was because the servers were good, the food was very good, and the location is beautiful. Although, the place needs some sprucing up as the carpet upstairs s all uneven, it's a trip hazard, & the ceiling leaks if it rains. Do not do ivory linens through them as none of their linens are the same color ivory the napkins are a different color than the table cloths & the some of the table cloths don't even match. Also, when we came to setup none of the tables, chairs, or linens were setup so we had to set them up which was a lot of work on top of everything else we had to do. Honestly, I had so many things go wrong on my wedding day beyond just this vendor & it was the most stressful day of my life; which is very sad.

The Concord Exchange building is one awesome historical building. They have some turret windows that I just love. If you get a chance, check out this building. It is super cool. I went to an event here with my wife's work last Saturday night and the service was just excellent. I want to especially thank the bartenders as they were friendly, cunning and very good at what they do. Kendra in particular was a great server and totally funny. Excellent service.

As a venue by itself, the Historic Concord Exchange is amazing. Karna did a wonderful job as the venue coordinator, and the 4 year old daughter of one of my cousins is pretty convinced that the wedding took place in an actual castle and that my wife is an actual princess. However, a venue is only as good as who they recommended, and HCE uses an absolutely horrible company for the DJ services and recommends them for photo, video, and lighting, and puts on a monthly promotional night for them. We paid this company like they were professionals, however they had the same skill and camera equipment as amateurs. Going with this company resulted in losing about 90% of the video from our wedding that we will never get back, and it was completely their fault. HCE itself is amazing, they just need to find better companies to work with and recommend.

Our experience with The Historic Concord Exchange has truly been a pleasure from beginning to end. Karna and Liz were knowledgeable, helpful and amazing every step of the way! All of the staff for our rehearsal and wedding day were extraordinarily warm, welcoming and friendly. Some of the many features that helped us decide on the HCE were the fact that they offer so many services. An amazingly stunning building(that will be all yours the day of your wedding, so you don't have to worry about sharing spaces with other parties) tables, linens, and china, including a DJ in the contract, offering up to 14 guest rooms for the wedding party to spend the night after the wedding and having in house catering and bars. They basically checked off a lot of the things that we would have had to organize ourselves if we went elsewhere, which that alone is a very big deal. The wedding day schedule was very tight for us and having Karna, Liz and the rest of the staff there to help was a game changer. All of our wedding guests have been complimenting us on having a beautiful and fun wedding, and it would not have been possible without The Historic Concord Exchange.

This was the most horrible wedding planning experience ever. The coordinator was incompetent and unreachable. Getting questions answered was impossible and once answers were given they were confusing or completely different from promises made. Stay away brides until someone takes charge of this beautiful venue.