The Fit Loon

Friendly and welcoming staff! There are a variety of protein shake flavors as well as teas that have caffeine, however there are options for decaf. I try to stop in a couple of times a month. The shakes are a nice meal replacement if you are short on time and/or looking to improve your diet.

I love Fit Loon! I come at least once a week, sometimes more. The staff is always welcoming and nice. I love the Pom Pom tea with coconut added.

Whenever I return to Rochester, the city that I called home for two years, I tend to hit Hollandberry Pannekoeken for lunch. It is one of my favourite spots to dine and it's now a habit. When I was there last month, the parking lot was pretty busy. I didn't park steps away from the main entrance, but way to the right of the main doors.After a wonderful meal, I walked over to my car. I passed by The Fit Loon and it stopped me in my tracks. It had the feel of ZeeV's Nutrition Studio, which is my place for healthy, low- to no-sugar shakes and teas. Could this store be one?Yes! I was so happy that I walked in without any thought. I was greeted by a nice man behind the counter. He asked if I had any question as I looked at all teas and shakes listed on the wall. I settled on the watermelon crawl tea.Since I didn't have any questions about the menu and knew what I wanted, he knew that I was familiar with healthy teas and shakes."Where's your nutrition homebase?" he asked me."Toronto, in Canada. I used to live in Rochester and found your store in passing," I said with a huge smile.I asked if I could sign in to the touch pad. He said of course. It helps that I'm registered on the Engage app, so associating my drink with me when I pay makes everything easier.He let me know that the store was celebrating its one-year anniversary. What shocked me was that I have been coming to get pannekoeken in this plaza for nearly a year and I had never noticed this store until now. Where have I been?!This place had so much excitement buzz happening thanks to its anniversary. You could get branded merchandise, from hoodies and t-shirts, to drink cups. It had cakepops that looked amazing. You could enter a bunch of draws, to celebrate the store's anniversary. The snack bowl had an assortment of protein bars that I had never seen before.The store is cozy. I loved the comfy chairs. The wall with What's shakin'? and balloons was the perfect place to take photos.My drink was ready for pickup. I thanked both staff members and left. The man wished me a good trip, which I appreciated.The watermelon crawl tea was excellent. It had watermelon and cucumber. I felt like I was at a spa, but was visiting my old 'hood. It was the perfect drink to keep me cheerful and hydrated in Rochester, and kept me energized when I left and drove an hour back to Bloomington.The Fit Loon was a wonderful find. I will be back. I'm so happy that Rochester has a place where you can get healthy drinks. Such a terrific edition to the city!(424)

Great customer service! Fun vibe and tasty drinks. Well worth a stop on our day out.

Peanut butter cup is amazing! The teas are a nice add on as well. I stop in at least once every time I'm in town.

Awesome customer service! Products taste amazing and make me feel fantastic every time I have them! Do yourself a favor and go in and try them today!! The sustained, clean energy will give you the boost you have been looking for in your daily life.

Staff is always nice, helpful, and they know how to figure out what drinks to recommend.

Horrendous experience. I will not be returning.I knew before entering that this was an Herbalife mlm...I was familiar with the concept from living in a collage town in the 2000s. I remember liking the pistachio shake, so I figured I'd stop in and support the new business owners. I was the only customer with 3 employees working and processed to have one of the more awkward customer service experiences I've had in awhile. Upon walking in, there's an iPad station asking the customer to sign in, I told the team working that it was my first time in and asked the process: YOU HAVE TO CREATE AN ACCOUNT TO ORDER. I attempted to create an account with my throw-away email, but it wouldn't let me finish the account set up without both a phone number and email - I already found the requirement for my full name and email absurd, but to also require a phone number?! I let them know I wasn't comfortable creating an account as it was my first time in, and the person working started to argue with me that I needed an account or I couldn't order. Their reasoning was that they don't print receipts, so they need to email or text me a receipt. I said I didn't need a receipt. She then proceeded to complain that I needed an account...I was about to leave but then a second employee said I could order without an account...so I did. The first employee continued to tell me the next time I came in I'd be forced to make an account. I should have just left. I didn't want or need the shakes, I just wanted to support their new business. Insane. I'll never be returning. I just feel so bad for the owners and employees who work there. Please take a look at your business model and adjust...I know it's an mlm, but it's your store front and you have the power to create a good experience for people who walk through your door.