Residence Inn By Marriot

The staff here are super friendly and go out of their way to make sure you get what you need. Joseph, I think is the main manager, he was helping us check in. We ended up needing more coffee and cream and he gave us about 10 Keurig cups and an overflowing coffee cup full of little creamers. My boyfriend is Titanium, the top level for Marriott, and they upgraded us to a super nice suite with a king size room and a queen size room and a sofa bed and two bathrooms and a full kitchen. A sweet suite! The place was very clean, very new. The only fault would be the faucets are a little wobbly in the kitchen, but I think that's because people try to turn them and they're not supposed to be turned. And there was a container for paper towels, but no paper towels, we made-do you using tissues to wipe our hands. But it was so nice to be able to cook a spaghetti dinner and eggs and bacon for breakfast and have all the needed pots and pans and plates. And of course the beds! Love, love, love the Marriott bed, the Marriott pillows, the Marriott sheets, the Marriott duvets! Sigh. Also really liked the Paul Mitchell Awapuhi shampoo. Heavenly! On a Covid related note, there is no hot breakfast. There is supposedly some oatmeal packets and juice and yogurt behind the check in counter, but my teenagers were too shy to ask for it. Their loss. This hotel is smack dab in the middle of a Shopping area, every grocery stop /clothing shop /book shop /restaurant you could ever want is within walkable distance if you wanted, definitely drivable. And also the reason we were here -- the Quarry--is about 1.4 miles away and we will jump off the cliffs and swim all day....

I don't know if I've ever stayed at a hotel that is more clearly deserving of a 4-star rating. Here's why:Pricing: In the area, it is reasonably priced. I've also stayed at the St. Cloud Courtyard and Fairfield Inn, and this is a good price relative to those. It is new construction, so you get what you pay for. Rooms: The rooms are great, but just leave a little bit to be desired. For example, my shower doors didn't like up to close all the way, my sink faucet seemed a little loose, etc. Nothing that effected the functionality of the room, but just a collection of small stuff that becomes noticeable over the course of a week. Gym: Sufficient. a few treadmills, bikes, and 2 benches. Breakfast: Again, just sufficient. Nothing crazy, just does the job. Only complaint is that somehow the coffee comes out already lukewarm on occasion. That being said, it is Minnesota, so everything is just a little bit colder ;) Yelp defines a 4-star rating as "Yay, I'm a fan" and a 5-star review as "Woohoo! As good as it gets!". To put it simply, I am DEFINITELY a fan, but there are just some small things that keep me from saying it's as good as it gets.

Our alt went out in our car on the freeway. Got towed in at 4 am. Checked in at 4am and check out is 11. $205.00 Full price. I will NEVER go back to this place. Very rude general manager!

Booked through Expedia. Cancelled through Expedia. They didn't cancel it on their end (the hotel) and they now refuse to even refund the nights that ARE STILL REMAINING. They aren't just charging the first night but THE ENTIRE STAY. I now have to cancel my actual future trip to see family because they scammed me out of $650 by refusing to acknowledge the Expedia cancellation and there is absolutely zero I can do.DO NOT BOOK WITH THEM. No compassion.

Unfortunate stay. Just a series of minor events topped with a major miscommunication. There were dirty socks left on the floor when we arrived in the room. Not a deal breaker, but a gross entry. Housekeeping chose to vacuum the hallway in the evening - between 6:00 and 7:00 - which isn't the end of the world, but was odd. And I've traveled with my dog all year and stayed at Marriotts and never been charged $100 for her. When I was asked upon check-in if the dog was staying I responded yes, but wasn't told of an additional charge. It wasn't until I got home and looked at the receipt that I saw the charge. I researched and see that it is indeed the normal charge, so I'm not disputing it...rather the lack of notification. Why not just explain it to me when checking in?