Paynesville Inn & Suites

This hotel did a great job. The pool was clean and our kids had a great time swimming. Room was comfy and spotless, there were no funny smells or suspicious spots. Front desk was hospitable. The location is convenient too. The continental breakfast wasn't anything special but they usually aren't anyways. We would definitely stay here again.

Clean rooms and friendly people. If you are a female you might like to bring hair conditioner and body lotion, since the hotel doesn't provide them. The bathroom was pretty clean, as well as the sheets.

I was forced to choose 1 starI am very disappointed in the condition of you Inn. I reserved a block of a dozen rooms back in early May for our Family Gathering. I am the one that has organized it for years. I live in the cities and as you know we have 100's of Inns/hotels very close to my area I thought it would be nice to venture out of the Metro area... I stayed there (in the Paynesville Inn) a few years ago for a family wedding so I thought I'd try it out. Meeting room, pool, pets allowed you had everything we absolutely needed. I called on Friday to confirm a few things and everything was a go....OMG!! I walked up and big black trash bags sitting outside the lobby doors, I thought that was odd but proceeded. I walked in and I was in disbelief.... What the ...... Plastic covering the furniture in the lobby, plastic covering the stair railings... paper and plastic taped to the floors and carpet... up some walls. Cords and hoses were running all over the lobby and down the halls of the whole place. Did I tell you we had a handicap person with us.... We had the painters taping and re-taping and taping up holes in the floor covering so there would not be an issue, not a real Plastic was up over all room doors... to the meeting/party room. Plastic was up on the ceilings, around the doors, down on the floors. Construction lighting in the hallways. Power/outlets were not working in the party room for our crock pots, we had to tear down some of the plastic off covering the breakfast area so we could warm our dishes. And you are wondering how we had our free continental breakfast if it was covered with plastic??? Easy, breakfast was served in the laundry room. What a joke!I do have to say the staff they are great!! They went out of their way to try to be accommodating to make our event as nice as possible. My complaint is not with the staff there it is with the facilities/management/owners.... What the hell is wrong with you when you have an event coming reserving a dozen rooms, planning a party and do this? Businesses in small communities are having a tough time with the pandemic, and you do this... the whole hotel at once. Idiots!! Why did you not just do one floor at a time.... Oh, that would have made too much sense. Oh, did I mention there was no ice we had to go to the local gas station to get some.Then at check out time after our fancy laundry room continental breakfast... I go to pull my luggage out and I wind up having to lift it over cords and cables and a scaffolding plank that was just laying on the floor... dodging around a set of table and chairs... did I mention my husband is missing some fingers that is why we have/use the pull luggage is just so much easier for us.... Not this last weekend. And then once I go outside; 8-12 big black trash bags with 5-gallon paint (?) bucket Don't worry I am not planning on EVER staying at the Paynesville Inn EVER AGAIN, Social media... it's out there and word of mouth.... Well, what can I say, I do not shut up easily.

Great rooms larger than most and very clean. Had a great experience staying here. Pool area was great also. Did not take advantage of breakfast as seating area was full - could have been bigger. I would recommend staying here to friends and family.

Hotel was clean and rooms a 2 star- nothing special, but fine for a night or two. Although I found this hotel in my AAA book, when I arrived they told me their AAA rooms were "sold out". Really? When I asked to speak to the manager the employee came back and said that she was "too busy" to speak with a customer. Clearly, this hotel needs improved customer relations policies or a new manager.

What a pleasant surprise! This hotel was very accommodating. We got a king whirlpool suite over the weekend for $250 total. The room was HUGE!!! The whirlpool was fantastic. It had a remote controlled fireplace! The breakfast was a little lacking, very minimal continental breakfast. 24 hour coffee, tea and hot cocoa in the lobby. There was a fireplace and very comfortable couch in the lobby, also a few kid friendly board games.TheStaff was very friendly, especially Nicole at the front desk. If I am ever in the area again, I will stay here.