Moxy Minneapolis Downtown

Cheaply built hotel; poor service.I stayed here 2 nights in September `24. At approximately 3:00 AM, I was abruptly woken by a severe itching sensation on my legs. To my horror, I discovered that ants were crawling all over me. When I turned on the lights, I was shocked to find that there were thousands of ants swarming the room, following a trail from the window and extending into the bathroom.In a state of distress, I went down to the reception, where I was offered a choice between two rooms adjacent to my existing one. While I appreciated the prompt response, I moved into the new room around 3:30 AM, but due to the proximity to the original infested room, I remained on edge, unable to sleep, paranoid that there were still ants on my body.Additionally, I was informed that the receptionist and security staff would inspect my previous room. However, for the next hour, I was further disturbed by the sound of doors banging as people went in and out of the room, which only compounded the disruption to my sleep.I attached a photo to show the ant train. imagine this crawling over your legs when you sleep!I understand that we share our environment with various creatures, but there is a reason I chose to stay on the third floor of a reputable hotel rather than camping in the local forest. I did not expect to be woken up and distressed in such a manner, and the impact on my stay was significant. The staff sent an email when I wrote to let them know, but it wasn't sufficient to address basically no sleep for the night I paid for and the hot disaster of an on-site meeting the next day.

Friendly spot, definitely designed for the minimalist traveler. Clean rooms, big windows, comfy bedding and all feather-free! Nice staff and a free cocktail when you checkin.

Overall this hotel is fine. We booked through AirBNB and check-in was standard. The listing said free street parking but the desk advised us to use a paid lot because street parking is scarce. Not a total lie on the listing, but we ended up paying $18 a day. Our room was tiny. Yes it's a modern hotel and with that sometimes comes smaller spaces. No space for luggage, we didn't have drawers for our stuff, just like 50 hooks. No closet. Bathroom was pretty small. The pros would be proximity to restaurants and bars, the AC unit worked great, the blinds worked, comfy bed, plus the hotel bar was cute and with check-in we got tickets for two free drinks. The gym was nice with working machines. One more downside was that it was LOUD. Lots of late night hubbub both in the hotel and outside. Yelling, cars honking, car alarms. I know I'm getting old but geez! What are you doing at 2am lol Overall I'm okay with the experience, and if the price was right I'd likely stay again.

We traveled to Minneapolis for the first time and stayed at the Moxy hotel in downtown Minneapolis Minnesota "doncha know" (but unfortunately we didn't get to hear anyone say that to us lol). On the surface it seems like a bougie hotel, but I consider it to be more like mid tier. I see a lot of people leaving it bad reviews because of the few cons that it has. But let me start out with the pros so you can get an idea why it's a super awesome hotel before I start going into the cons. 1: it was one of the cheapest chain hotels from Hilton to Marriott to Hyatt that were located anywhere near the main hustle and bustle of the city. 2: I was flabbergasted at the beautiful artistry and design that went into every aspect of the property. Mostly in chain hotels you don't see so much detail in every single piece of the design element. But I can tell a professional designer was at work in the lobby / bar / hallways and inside the room. Somehow they found a way to make bougie on a budget really happen and add true character to the place. 3: they made efficient use of the space you had. It seemed like an English or New York hotel, everything had its place, it was compact but it did the job. 4: the bathroom was stunning, the rainfall shower head, picture window, huge floor to ceiling glass shower wall, and tile throughout the entire bathroom really added bougie. They did save money on a few fixtures, but where it really mattered they went the distance to make you enjoy the feeling of spending time in the room. 5: on checkin they acknowledged my titanium status and offered me a 4pm checkout without even me asking! So awesome, I prefer that rather than dueling it out and begging to get what my status allows. Okay so the cons are in my opinion only worth deducting 1 star, mostly because of the price of this hotel being affordable compared to the classiness you're getting in return. The cons were: 1: they don't even have a true front desk, the bartender is your front desk agent, no joke, took me a moment to realize it. But honestly I get it; they weren't charging that much and the place looked amazing. 2: the room was small, yes it was. It didn't bother me but I can see why maybe it would to some people. It needed like maybe an extra 75 square feet of space at least. 3: they didn't have any essentials there nor did they leave a note in the room letting you know you could request those things. This was kind of the last straw for me, I had to take one star out for this one. Having an iron and ironing board are super essential and almost every hotel even motel rooms have it. They also didn't have a mini fridge or microwave, that I understand and I've seen that before. I simply asked for everything that was missing and they brought it up. But not having an iron there was kinda ... eh.

They overbooked our hotel and didn't honor my reservation that I made 9 months in advance of a concert tonight. Ruined the night. Don't stay here. Customer service was unaccommodating and unapologetic. Manager wouldn't leave her office to speak to me.

Rooms were great, staff and bar solid. We stayed here when seeing Brett Goldstein at the U of M. Would recommend and visit again.

The location is the only positive thing about this hotel. They over serve the guests in the bar. They cater to these over served patrons more than their own guests.

Great staff but rooms are way to small for even 2 people I understand they are trying to depict a European hotel but it's not for the U.S.

Do not book here. They will change your room without notice. Booked the loft room and it was just a king. No loft. They said they'd bring a roll away cot and we got thin couch looking cushions for the floor.

First stay at a Moxy and pray never to see one again. The big draw seems to be the bar and edgy lobby (basically the bar). Check in was even at the bar. The rooms were clean, but no closet, dressers, refrigerator, coffee pot, ice nowhere to be found; bathroom sink and shower were cheap and even the toilet seat was square. Surprise first night was $100+ more than they told us, nights 2 and 3 were in line. Then having $35 for parking your own vehicle seems quite excessive. Also, smallest coffee cups possible and breakfast items were minimal.