Lowertown Bike Shop

Great bicycles, fair prices, friendly knowledgeable staff, and a coffee shop too! Easily my favorite bike shop in St. Paul. I've purchased everything from parts to a full build bicycle. They also offer complete repair service. Love the bikes that they have for sale. Everything from gravel to road, bmx to mountain, and vintage/classics as well. Nothing brand specific with plenty of variety. This shop is located inside of the Union Depot. So parking is either street parking or a parking garage. Honestly, street parking has never been difficult to find. Go in and check the shop out and grab a cup of coffee!

Cool bike shop, but Ive only had their coffee and iced tea so far. Super friendly staff, passionate about bikes and coffee.

Did you know this is a non-profit? Amongst all the good stuff that you'll find at this shop, I was most surprised by that. Crystal is really kind and extremely knowledgeable. I brought my mom's bike in and within a few days she got the tires in shape and fixed the brakes. She also added a water bottle fixture on the fly. I can't wait to go back and see about investing in a longer distance bike. The good: affordable custom bikes The better: personalized service The best: MERV! He is such a cutie, well behaved and absolutely the sweetest! Bikes with dogs? Need I say more!

LOVE lowertown bike shop. Been going here on and off for a couple years now. I've had them do seasonal tune ups and the occasional repair on my bike (Specialized road bike) and always been very happy with them. They also have always taken the time to answer my questions, and explain things to me. (My cycling maintenance knowledge is sometimes uneven)Recently, I had them build me a custom bike for the winter. It was a great experience. They were also very non-weird about things like "i have a budget", asking right off what I wanted to spend and working with me to prioritize where that money was spent. what kind of biking I expected to use it for, etc. It's a great little bike that I've been very much enjoying riding on my commute. Particularly love the receipts, which sounds like a weird thing to love, but it includes notes about the service, what was replaced, how much each line item cost, etc. Really great when I can't remember what was replaced/fixed/etc the next time I run into some issue or need to replace something. With a build, it includes every part and the name/etc.This place is *mostly* focused on services rather than retail, but there is a decent retail selection. When you need a new tail light or bottle cages, they've got you covered. Stock is mostly solid, reliable brands and they've got the $ options and the $$ options. If you want something fancier, they'd love to order it for you, or recommend another location in the cities where you can check it out in person. Also, a real highlight of the store for me is MERV, a really lovely dog.

I've been with Lowertown now for at least 10 years or more!Crystal and crew is amazing!! Crystal and crew donated a bike to me 5 yrs a ago! A schwinn single speed with a peddle brake. It was grey,black,white,and red. The paint job was misted together!Awesome,awesome bike!! When I received the bike I felt joy that I had not felt in along time,if at all! I rode it with joy! Unfortunately some body Busted the lock of off it while I was working at CHS FIELD In broadday!!! I had one,maybe 2 bikes after that. I purchased a Smokey Blue KHS URBAN SOUL SINGLE SPEED BIKE! AND ONCE AGAIN I FELT THAT SAME JOY UPON RECEIVING,AND RIDING THIS ONE AS I DID FROM THE ONE THAT CRYSTAL,AND THE CREW DONATED TO ME 5 YEARS AGO!!!THANK YOU WONDERFUL FOLKS!!!THANK YOU!!

Took my bike to get a flat fixed, the woman working changed my seat without asking. Went to pick it up and mentioned it was a bit too tall and she gave me an entire demonstration of how to "correctly" stand and kick off staring it was the perfect length for my "long legs" (I'm 5'4). She then told me if it didn't work out and ended up being too tall after trying it out that I could bring it back to have the seat pipe cut shorter for free. Called and asked to make sure I could bring my bike in to have the seat cut and mentioned the whole story and was told by a woman on the phone that it'd be a quick and free process. Brought the bike back and the man working had an attitude and tried but couldn't get the seat out, he said I would have to leave the bike there to have it fixed - so not quick. Instead, got my wife to remove the seat and bring it back in to finally be cut and at the end of all this they tried to charge $8 in labor fee.........after confirming multiple times it would be free -shady business practices and rude employees. Take your business somewhere else.*** edit: add classist to the list - after reading the stores response to my review apparently my bike being bought at a second hand store was necessary information to defend their terrible customer service. SAD. And btw you did say FREE several times. Just because you have an attitude doesn't make you correct. We paid $80 for a flat fix - you're overpriced and elitist. Way to really make community members feel welcome.... Also, my partner is MY WIFE - which I very CLEARLY stated. Add transphobic to the list as well. The rude treatment and unfair pricing makes sense now....

Charged for services that weren't requested and when returning to get service which was promised to be free of charge for labor they didn't complete previously they tried to charge for labor again. They also just sit in the back and ignore customers that are waiting. Take your business somewhere else.

I regularly come to St. Paul on business and recently bought a bike that needed to be shipped home. When i called LBS, Crystal offered to rent their hard case for transit. The capable LBS team packed it one day and i picked it up the next - well worth the modest expense. It went on my flight as oversized baggage at no additional cost. I'm so happy that I found LBS for my local cycling needs and won't need to go anywhere else. Please open a store in Chicago!

Very happy with this bike shop which mostly I visit for once or twice a year I catch a nail and need a tube change. The last experience was great with such quick service on a Saturday and charged me less than $12, which is ridiculously cheap compared to other brick-and-mortar shops in St Paul.

Not only was I thrilled with the bike purchase I made, but the service was incredible. The woman working was friendly, knowledgeable, and genuine in helping my wife and I navigate the process and find what best worked for us. I will certainly be going back for any future cycling needs.Merv was also very helpful and friendly throughout our entire time in the store.