Linhoff Photo

Great from a distance.I've only been to Linhoff once, but I use their online services for pictures quite a bit.We had a friend do the photography for our wedding and he gave us all the pictures at no cost. Another friend recommended this place and she was right.I upload, they print and ship right to my doorstep. The quality is great and the system is very easy to use. I will continue to use Linhoff anytime I need quality pictures.

Great job removing the cataracts from my 60 year old copy of a Kodak family photo! Wonderfully helpful people.

I experienced very good service and quality of product! Definitely recommend. T

After waiting many weeks for them to complete development of my 35mm film I get to their store for pick up and return home. Guess what I find? Photos that weren't MY photos but instead another customer's photos! The CDs that I ordered had some of my photos, and then some photos from another customers! If you value privacy of your photos, if you value your memories and don't want them to become lost or taken home by another customer, then I would recommend you never use Linhoff.There was no apologies, discounts offered or compensation for the mistake at all from any Linhoff employees and it took another whole month before I ever got my corrected photos from them!! If you've made such a huge mistake with a customer, you would think they would expedite the service to get it to you same day? It does not take long to do it all, they even did it in 20 minutes when I noticed that a print was missing and mentioned it to them in store. Unfortunately I could not check the CDs at their store, so I didn't know the photos in the CD was wrong until I got home!I'm not sure why Yelp deleted my original post on this? I didn't even have any curse words and I didn't say anything that didn't actually happen. I have the receipts, CDs, and the other customer's graduation photos still if anyone wants proof of this story. Be glad to share!

I go to Linhoff Photo for all my photo printing and photo project needs. I've bought many photo mugs and prints/enlargements over the years and everything has been high quality and promptly completed. Customer service is top-notch and the people working are helpful and personable. Would recommend to anyone!

It is disappointing for me to write this review, as I had been a loyal Linhoff supporter for many years - developing many rolls of 120 mm film for reasonable prices and good quality. My last few experiences have been really, really disappointing. I took an original photograph of my grandparents from their wedding day to be reproduced, and it was lost for several weeks. It was devastating as I found out a few days before my wedding and had to tell my grandmother. Eventually it was found - but caused a lot of unnecessary stress and showed a lack of care about one-of-a-kind originals. To make it worse, the reprints were incorrect. The customer service was very poor as they were apologetic but still charged me for the incorrect prints and sent me on my way with a "we hope we'll find it around here somewhere." I had to call several times to speak to the owner and try to get my money back days before my wedding. I decided to give them a second chance with some rolls of lomography film from my wedding day. I brought them in and was told they'd be ready in a week and I'd receive a phone call. Two weeks passed and I did not hear anything - so I stopped in. They did not have any customer service representatives working on a Saturday and the two women working were unable to locate my film, though they had receipts that it had been sent out and came back. Again, there was little reassurance about them finding it and I was sent on my way with a "hope it turns up." Eventually they found out that it had not come back yet - but again it was devastating to know that photos from my wedding may have been lost in the shuffle. Finally, the film came back and had been underexposed. They printed them anyway and charged me $20 for a bunch of black photos. It seems like a small owned business would take a look at the film before it was printed and call a customer to see if they still wanted prints made. Overall, there has been a real slip in organization and customer service. If something goes wrong, I trust a small business to do the right thing and make it right. In both instances the issue has been solved but I have never once been reassured they are making it a priority. The place also begs for a more sophisticated filing system and training of employees. No one ever knows where my film might be when I go in. Sadly, I will be finding another place to develop.

I brought in a photo of my husband in his army uniform from 1975 that had lost it's color and small details from the sunlight coming through our windows. Sally completely restored the colors and details. She researched the color of the uniform, the colors and pictures on the patches, and the wings on his uniform. She removed unnecessary background objects as well. The photo is restored to its original look! Sally was great to work with! I highly recommend Sally at Linhoff Photo!

Customer service at Linhoff is awful. When they couldn't find my order, they questioned what I'd brought in, when I'd brought it, and whether or not someone had truly called me to say my order was ready. No apologies when they found my order, which they had misplaced. I think technical expertise is okay, but Linhoff employs socially clueless, rude, misogynistic people.

Felt I was over charged for the copying of my small photo album. It was left for at least two weeks and it was not done until the am I came to pick it up. I had to wait in the car while they did the copying that morning. I regret having taken it to their store. Prior experience at the Edina site was 5 stars compared to this disorganized work site.

Linhoff Photo has been my photo place forever. The always stand behind their work, have projects done on time and all employees are friendly and professional. Trust them with your photographs and shop local!Julie Vogl