Dunkin'

Whenever I'm in Eagan, I pass by this Dunkin' location. It's next door to a Speedy gas station that I frequent often. I hadn't had any inclination to visit a Dunkin' in my life. It wasn't until I had breakfast delivered to my hotel room in Niagara Falls that I wanted more.Almost a carbon copy of my delivery order in Niagara Falls, on my final day in the Twin Cities before flying home in the afternoon, I ordered breakfast on DoorDash from this Dunkin' location.Technically, I haven't visited this store yet. It is a Baskin-Robbins-Dunkin' combo store. It also has a drive-thru. I feel like I've been here, though.I placed an order for these items:- Sausage, egg, and cheese croissant sandwich- Sausage, egg, and cheese empanada- Jelly donutI got an estimated time of thirty minutes to have my food delivered. It was perfect. I asked that the Dasher knock before leaving my food at my door. He didn't knock. Ugh!Luckily, I was looking at my order status through the app. I saw a photo of my food at the door. I'm so glad that I was checking up on my order.I loved my sausage, egg, and cheese croissant sandwich. You can customize what kind of carb you want your sandwich to have, such as an English muffin or biscuit. I like getting a croissant. It elevates the yumminess of the filling. The trifecta of sausage, egg, and cheese is perfect.I also liked my sausage, egg, and cheese empanada. Although I was savouring it in my hotel room, I picture getting this handheld sandwich at the drive-thru and eating it on my way to someplace without making a mess. It's like a hand pie, but a breakfast version of it. It's not a traditional empanada, but it is tasty.I finally got a donut from Dunkin'! I got a jelly donut. The menu didn't tell me what kind of jelly was in it. It tasted like strawberry jelly. It was delicious and not overly sweet.The donut was the perfect size. It wasn't massive with a ton of dough. It was the perfect size. I'd get it again. Dunkin' is growing on me. I look forward to visiting the store when I'm in Eagan again and try more goodies off the menu.(166)

Steven, from your Eagan, MN store off Yankee Doodle and Washington, was very surley. I tried to order a treat after work. It sounded like the mike was having issues (kept clicking) so I asked if there was an issue with it. Response - WE'RE BUSY!!! I apologized and explained why I asked, again - WE'RE BUSY! THERE'S 5 PEOPLE AHEAD OF YOU! At that point, I was going to just drive off, but was stuck in the lane with no way to pass. I stopped at the window to calmly talk to Steven and let him know I'm just like him, a front-line worker. His attitude persisted. He finally said, "This is my 3rd job and I don't care. If you have a complaint, take it up with the manager. " I was calm before, but this was ridiculous. My last comment admittedly wasn't my finest moment. I am dumbfounded how this guy had a job!!!!! All I wanted was a little something sweet after work. I'll think twice before I go there again.

This location is so convenient for me to get to in the morning before work. The drive thru line looks long at times but moves fairly quickly. I do have to agree with some of the other reviews, the tone of the employees is less than friendly and most of the time my order or drink is incorrect....However when it is right, it is great! My flavored cold brew seems to taste different every time I order it, even though my ratios stay the same. Not sure how that happens. Perhaps they need better training, even being low on employees. Consistency is very important.

I love this Dunkin! The donuts are way better at this location than at the Maplewood one... as is the service. The manager is really nice and the iced americano tastes like an actual iced americano.

Terrible service! My daughter ordered ice cream and the server smashed his finger in it! She couldn't even stomach eating it. Loud and rude friends of the employees were hanging out with one of the employees. Ice cream scooper had a filthy dirty apron and shirt. Avoid this place!!

If I could give this store a rating, it would be zero stars. I had a disrespectful Hispanic lady speaking broken English mess up my order and yelled at me when I requested to switch one of the donuts. A simple request made her flip off. She refused to give me her name and get a manager. She threatened to call the police when I asked again. All the employees couldn't speak a lick of English. They just hire anyone

Terrible service and long wait time. Don't recommend, stick with Starbucks or caribou.

Every time I get the same iced caramel coffee from the café near my child's daycare, something is always wrong with it. I keep giving them the benefit of the doubt, but I'm really not pleased.

Every time I get a matcha from here they never seem to make it right. It's always chunky and tastes like only milk. I swear they're just putting the matcha powder into it and not mixing it with water before hand.

Drive through person was rude when I asked what a popular drink was she replied " just look at the menu" Iv never been to dunkin that's why I asked and this was my first impression