Caribou Coffee

The service is horrendous. They are so busy taking care of drivers thru customers they ignore those in the store. I waited 21 minutes for a coffee with steamed oat milk and was given a coffee with skim milk which I couldn't drink. When I pointed it out I was told "we're busy!"The ambiance in that store is less than amazing. I will never go there again.

I meet a friend here for tea every once in a while. Now that they've got a drive through, you have to be more watchful in the parking lot.This location appears to be very popular, as the seating is generally full, no matter the time of day I'm there. The staff are friendly and helpful and can even correctly pronounce my name on the first try! They get five stars for this alone.I only ever get a skim chai tea latte here, with the occasional chicken apple sausage sandwich. I'm not a coffee drinker, really, so I refuse to assault my taste buds.This location is convenient, which I like. Can just jump right onto the highway after my meeting has concluded. Also, the bathroom is clean. I don't like using public restrooms. When I must, I appreciate not feeling as though I need to paper the world in order to move.The Wi-Fi is wonky, so I don't bother to use it here. That's the one thing that needs to improve.

Typical caribou with a small inside sitting area. I wasn't too happy with the teen guy/girl who took my order. Kinda seemed like they'd rather be sitting in a corner texting. They have a drive thru which is nice but not so nice when you're in a hurry. I just got some plain old coffee in my personal mug but went to add cream and they only had half and half out. When I asked for soy the guy/girl kinda rolled her eyes and hesitantly brought more. Maybe I'll try the nearby gas station next time.

Just skip this store. They're always out of light and medium roast and verbally refuse to make more coffee until the next day, with 8 hours left open for customers to purchase coffee. Never have light roast and the long drive way is like driving through the Rocky Mountains, don't waste your time because there's another caribou and Starbucks within 3 miles on Robert st.

Very disappointed in Caribou's Bubble Time tea.Hoped it was going to be more authentic... nope. Don't be fooled! It's a milk/?tea with square fruit bits. Nothing like real Bubble Tea with the creamy flavors and tapioca bubbles. My advise skip it and find the real thing.

I always get a "not so hot" coffee as I'm a wimp to hot coffee. Got my coffee and took a sip expecting it to be no more than slightly hot (as usual) but was unpleasantly greeted with scalding hot coffee on my tongue. This may seem like a minor issue, but i genuinely burnt my tongue pretty bad and am not happy with this store or the staffs poor ability to follow through with a simple request i very clearly asked for. First time here was a bad experience.

This location is closer to my home and I've been coming here since I moved. I miss the taste and smell of coffee. All I seem to get lately is sweet hot milk.

Very unhappy with there service... took us 20 minutes to get our 2 drinks and our bagel and flatbread. They didn't check us in with our perks... and they were not wearing gloves putting our food items in which they should have to do to caribous food guidelines and to top it all off the one girl was on her phone and I still didn't have my flatbread. So try avoiding this caribou....

Should have asked for my recipe. They clearly never checked in my perks account I told them I had 50% off drink (that I could only use that day)they did not apply nor did I get my points. Also gave me the wrong drink. I would have gone back but I had to get to my appointment. I don't normally go to this location as I normally have issues.

I order online and every single time the sriracha bagel tastes like rubber, I can't referee walk in and my food was out about 15 minutes before my drink so by the time I left it was all cold.