Building Materials Outlet

We are renovating 2 bathrooms. (I know). We are probably going to spend a lot of money, but we want to save where we can. So, we went here to look at vanities. They had a large selection, and we were able to find a couple that were really nice quality - solid wood, dovetailing, well built. We also picked up granite countertops with undermount sinks. I don't remember the total, but the price on the 5' wide hickory vanity was $645. I could have spent a lot more time in this place looking around and finding deals, but I had children at home. Maybe another time. Later in the day, our contractor told us that Building Materials Outlet had called him saying that we had been overcharged, and they were crediting us $200. I was quite pleased! We didn't know, and we wouldn't have known without them telling us. They definitely earned repeat business, and lots of recommendations. So, if you are in the market for some renos, check 'em out.

When I needed windows for my cabin, I went to BMO. I spent as much as I would have for bottom of the line widows, but instead have four brand name windows. I priced one of them on the manufacturer's website and found that I paid 1/8 the retail cost! I returned for a door, which came to less than half the retail price, even with tax and the 12% premium (their margin, I assume).

I had a good experience here and saved some money several years ago, but not this time. I am across the metro from this store, and since the cabinet I need is a weird size, I called ahead to see if they even had any there. I was told by the woman who answered the phone that they sometimes do, but she didn't know if any are there right now. I said, " You can't even tell me whether or not you have any 24" or smaller vanities there before I drive a long way and potentially expose people to my germs?" She told me that would require them going out into the place and looking, and that they are not willing to "shop for me over the phone," and that I would just "have to come in and see." Huh? With our Covid rate rising exponentially, I can't even get anyone to tell me if you have any available stock for me to purchase? How nuts is this? I'm really happy with the standard-sized vanity I purchased there a few years ago, but I'm not willing to drive a long way just to see if some store even has the correct size of item that will work for me. In addition, they are unwilling to do even minimal things they can to lessen the number of people who can spread the 'Rona. Yuck. Every other business on this planet has figured out how to slow the spread by reducing contact, but this one completely refuses. No thanks. I'd rather pay double than to be treated with such callous disregard for my time, not to mention my life.

Unethical and dishonest company - buyer beware!Some of their stock is sold via online bid on their website. I bid on a certain brand of siding and won the bid. I went to collect my items only to find that the products they had were NOT the brand they had listed for sale - they were a different and incompatible brand. I brought this mistake to their attention and was told that even though the incorrect listing was their error, I was out of luck and had to purchase the items or be banned from shopping there in the future. "It was my fault for not confirming that the product they listed was what they were actually selling". What??I was completely shocked by their unethical and dishonest practices. I won't be shopping here again.

Love this place. I built a whole house in the country using their windows, doors, cupboards and more. And last Sunday, I got a great new 38x60 double-hung Andersen window for $66 total, including the tax and a fee, for my garage in my first attempt to do their online auctions.

Since I'm high risk for getting Covid I nicely asked if I could send them a list of cabinets we need on their order form and give them my credit card and them come pick them up outside when they were ready. The owner repeatedly told me to "just come inside" even though I'm not comfortable she was totally unwilling to make any accommodations during the virus. I suggested many solutions, like someone quickly grabbing our card outside and running it, which didn't require us coming in, giving the card over the phone, etc and she just said no that's not how they do things and I have to "just come in." Very rude -- don't expect any accommodations to keep their customers safe.

Location is great. They have a lot of stuff. It's not organized that well. They have auctions that run all the time. You have to be willing to sift through a lot of stuff. We've been there three times and haven't purchased anything. A lot of one off things from different companies.

I don't know what is wrong with some of the people leaving these reviews, but BMO is amazing!!! I drove down from northern Wisconsin, and it was worth every mile.Cost: I bought 4 windows and spent as much on all 4 as 1 would have cost me at home (Pelle no less). What I paid for the two exterior doors was far less than one good for would have been at Menards. Service: Excellent! Staff was knowledgeable and helpful, taking one cart to the front while we kept shopping and helping us to load when done. All were very friendly!Stock: Phenomenal!!! Everything sorted, measured, and priced, and far more options than I ever could have dreamed of. The only thing we couldn't find was the weird small windows we needed.Thanks BMO for a great experience. We'll be recommending you to everyone in our neck of the Northwoods!

Contractor here- After spending well over $25,000 at this store, the cabinets I bought couldn't get picked up for 6 weeks because my mother had a health emergency and I required a triple heart bypass 5000 miles away and I had to leave the country. I called and explained but when I arrived I was screamed and yelled at in front of all the guys loading and other customers as we were loading the cabinets. I (foolishly) apologized profusely, then went into the store to buy lots of other items I needed as I was now behind on several jobs, HOWEVER I was followed by two members of staff, the manager and the woman at the counter, and harassed and told never to shop at the store again- I was treated like a criminal all because I had to leave my cabinets there longer than they wanted....I have NEVER been so embarrassed, or mistreated by rude and obnoxious staff like this in a store in my entire life....sad they had to lose me as a customer because I spend well over $100k on materials per year, and infact ended up getting my own account with their cabinet supplier because of it.

I'vred 16 cabinets at a cost of $6500. My contractor made two trips out there to pick them up and we found we only had 15. We called immediately and the guy we talked to was so rude and condescending and basically argued with us for 10 minutes saying we had all our cabinets. My contractor had to make a third trip out there and stand and argue with this guy for 10 more minutes and finally he went and reviewed the video footage and found out that indeed we only received 15 cabinets. I would never do business with this company again. They have horrible customer service! And if you do do business with them make sure you stand there and check off every item they're loading up for you.