Beisswenger's Hardware & Power Equipment

Took lawnmower in for repair Said it would be about $150.(Cheaper than new one) Left it, got it done a few days later than said,,(no problem). BILL WAS $361!!!BAD DEAL...definitely not going back for anything....

Very helpful staff. Nice large selection on showroom floor. Great communication. Store is well laid out for shopping convenience. I recommend.

I came here to have a set of keys made and ended up finding g myself in "wonderland". I was in awe with the variety and selection of products the store carried.I am glad I found this store abs will definitely be back.

I love hardware stores‼ especially the old ones that have been around a long long time for they genuinely know " what works and what doesn't". But Beisswengers comes at the top of list after 4 homes in 4 states and GREAT old hardware stores in Connecticut, Virginia, Boston and New York‼But the reason I am giving 5 stars is because of Mark, the outstanding manager in their pesticide home garden section. He SAVED MY LIFE HOME and SANITY from the worst nightmare true infestation of FLORIDA transplanted FLEAS that my husband brought home on our poor 11-year-old eight pound Shitzu after months of doggy day care. And he forgot to give her Frontline that entire time .........Florida fleas feed on people mice horses pets and multiply MUCH faster/ can lie dormant in their pulpa for 5 months in empty homes until vibrations from people etc wake them up. After years of marriage and 4 dogs, I have never even seen a flea and I ignorantly went to Petco after briefly studying the internet and purchased Zodiac powder which DID have methoprene ( growth inhibitor) and an adulticide but in an extremely low percentage (.025). Four weeks later after almost daily vacuuming on hands and knees plus two weekends of intense rug shampoo machine renting, I had a true infestation so terrible there was nowhere to sit and I was taking 2-3 showers a day washing hair too. And... just before their visit home, I had been very ill for 10 weeks.Out of sheer desperation I called an excellent exterminator in Florida. I spent hours educating myself on the internet and called Beisswengers after getting zero in-person help from Lowes Home Depot and Mennards. Even the manager at our exterminator ( Plunkets) was in shock when I told him," these Florida fleas BITE and feed on people"......for the Minnesota ones do not as uncontrollably. Mark answered patiently and with genuine interest and concern ALL my questions and my numerous phone calls on safety equipment sprayers respirators Face guards gloves and most of all he helped me find an excellent less powerful product than the 6 % of pyrethrin used in Florida along with the growth inhibitor. Knockout sold by Vets has phenothrin a nerve destroyer in insects, which made me nauseous, created intense headaches and is insanely expensive ( ridiculous spray cans). Mark agreed that room bombs would be ineffective. So we found the perfect product which also had a catalyst and neem oil . I have had to only spray once carefully thoroughly slowly, and the exterminator in Florida said," be patient vacuum everyday and they will be gone in 2-4 weeks". And with the cooler nights, that is finally happening after 8 long long weeks (3 weeks after spraying). Thank you thank you Mark!

Nice enough place and huge. I remember going to this place when I was a kid and it was a lot smaller. They have since expanded by leaps and bounds since I was last there.What brought me back was a coupon in the little mail fliers for money off a propane tank exchange, so I hauled the old one over and got a new one.Next time I would like to shop around as there is much more to see. The place is busy all the time.

Way too slow ( over 2 weeks) in response to a request for an estimate on a lawn tractor I brought in at the time they wanted.

Brought my lawn mower in to get its blades sharpened. Was promised the job would get done in a week. Every time I called the service staff said it would be a few more days. I finally picked up my mower after two weeks with the job not done. If they would have told me two weeks to begin with I would have taken my mower somewhere else. But most annoying was that they just didn't care...poor customer service.

Less than Zero star. I had my riding lawn mover picked up for a simple blade replacement ( I provided them the replacement kit). I was told that they were 3 weeks out which I thought was reasonable at the beginning of spring when every homeowner like me needs service. This was May 4th. After three weeks no one called me so I called them on may 30th. I spoke to a very nonchalent Steven (I think..) who told me that my lawn mower was not even on their schedule and would I not have called, they would never know it was there. He then asked me was was wrong with it. (1st time). I told me that he was going to have someone look at this and I would have it over the weekend. The weekend went by and no-one called. So I called them on June 4th and spoke to Sean (Shawn??) who again told me to repeat what was wrong with it (2nd time). He also told me that would I not have called, they would not have known it was there . He told be that they would try from the following week-end. Again same thing. As no-one called I contacted them and spoke to Brad (a part Mgr.) who asked me again to repeat what was wrong with it because they did not know and had not yet started on it (3nd time) . He was clearly rude and short tempered and told me that if I was not happy I could drive there and pick up my lawn mower. I drive an SUV incapable of carrying a riding LM. After 5/6 weeks I am still unsure of when I will get my LM. Brad told me that would try to have someone mower on it on June 11th or 12th but could not promise. He was very combative and hung up on me. I am at the merci of these guys and at 60 years old have to use a small 2nd hand LM to cut my grass... 3/4 of an acre... with slopes. Not only are they bad on the service side they are also extremely rude. I would not refer this place even to my worst enemy. They clearly do not care about their customers. After 6 weeks ,I still do not know when I will get my LM. STAY AWAY!!!!!Sony P.

I will give this place one star and that is being over generous. We have been customers for years until recently Brought a power washer in for warranty work. After 2 months and several phone calls it was not worked on. They told us the person that works on warranty jobs "works on them when he feels like it". We ended up going and getting it and brought it elsewhere. They struggled to even find the paper work. Yet they had time for their coffee and just chatting at the counter DO NOT EXPECT results from this place!Never going back

Ised to go there with my dad at the original store in the late 70s... the uneven floors with the ramps to different areas was something that sticks in my mind My dad would drive the 14 miles each way to this place because they always helped and had what he needed. This ":new:" store in my opinion is horribly overpriced and stocked with condescending and outright ride employees. I really like being berated and told I dont know what Im doing when requesting a part from them. SO thanks... I found my belt clower to home at ace ....and all is well. I cant see myself needing to ever go back,,, too many bad experiences and the kicker is THEY JUST DONT CARE TO ADDRESS THE ISSUES. TEAD THEIR REVIEWS!