Tom's Drive In

We choose Tom's only because it's one of the fast food restaurants in the area that offers gluten free buns. Cashier at the window told us to pull forward to wait for our food. A few minutes goes buy and an assistant manager comes out and tells us that "I'm so sorry but we're out of the gluten free buns" then stands there quietly as if to offer us a chose about what to do next. We didnt even see the food and offered to give them back in return for a refund. She said because of past patrion abuse the store policy doesnt allow refunds. What? You have a store policy against refunds? She gave us her name and said the general manager would be in would be in the next day. The general managaer was somewhat helpful but since the incident happened the day before they couldn't help us even with a receipt and we would have to call corporate. Thankfully the refund was processed by the end of the day. Won't be eating here again when this is the result of kitchen staff not being able to check it they have prepackaged gluten free buns upon orderding.

The Fox Valley is lucky to have Tom's. Great fast food, huge variety, and gigantic portions for a very reasonable price. This is our go-to place for the days we're swamped and can't make dinner at home. The staff are always nice--that and the quality of food remain constant no matter what location you go to, it seems.

This Toms has come a very long way, they are a very basic burger joint but have a very wide variety of ice creams and different types of burgers you usually can't buy unless you're making it. Overall a very solid burger joint!

The food was great!! very good atmosphere and i witnessed with my own two eyes the single greatest cheese pull out of a cheese curd.

Just ate the most exquisite chicken wrap of my life-- lettuce SOO crisp and I'm not joking. An Appleton ICON get yourself an artic blast & ENjoy!!!Also for real that one guy at the Wisconsin ave location is a local GEM and always hustling and very kind

Cheeseburger was drenched in mustard and the burger was cold. Disappointing!

Very inconsistent. If they burn the food (visibly burnt), doesnt matter, they serve it to you. Never mind you paid top dollar for their food... i could go to a restaurant for what they charge. You'd think the food would be quality. Ive had brown lettuce (even a core) on burgers. They'll serve you a half a chicken tender and it counts as a whole... Burgers so messy its not visually pleasing. Its bizarre, sometimes its good and the food looks good. Ive been fooled enough at this point that im done. Im hoping for more options to eat on this side of town...