The Pfister Hotel

The Pfister has always been a fabulous place to visit. At Christmas time it is extra special. With their tree in the lobby and all the decorative lights it's magical. This year they added a new community event welcoming everyone from all around to gather together and decorate a gingerbread house for the participants to take home and share with family and friends over the holiday season. Upon arrival you picked out a work station, the Pfister Pastry chef supplied the gingerbread house with the seams of the house already frosted and dried together. Frankly that's the hardest part. Guest up to a six person team gathered around the plain house and with all the necessary candy treats at our fingertips decorated your own family masterpiece. Perfect event for bonding family members of all ages. Everything is provided. All you have to do is show up and have fun. The Pfister staff does all the cleanup. When completed they box up your decorated gingerbread house and wish you a Merry Christmas and a joyful New Year It's like a Hallmark Christmas Town movie event. The Pfister even provides hot chocolate, yea and coffee Plus brownies, cookies and sugary treats that you sneak a nibble of while decorating your gingerbread house. Awesome event Magnificent experience Perfect opportunity for families to share time together during the busy holiday season.

Worth every penny! There really is no better place to stay in Milwaukee. The atmosphere, history, and service at the Pfister is unmatched. Although, if you're staying in floors 1-8 (the original part of the hotel) if there's an event happening while you're staying consider that it will be very loud and you'll hear any sort of music, gathering, event, etc. We stayed on a weekend when there was a live band performing for a conference in the imperial ballroom and we heard every song they played even though we were a floor above the ballroom until midnight. We spent the weekend celebrating our anniversary and staff made it an absolutely unforgettable experience. So many amenities, proximity to downtown, and beautiful views. The room was decorated for the occasion and we so appreciated the complementary Champaign upon check in. Staff were extremely helpful with our baggage, navigating parking, and getting settled. The pool is beautiful. It has an older vibe, but it was very clean and you can't get a better view of the city. Especially gorgeous when it's snowing. There were lots of other amenities including the spa, fitness center, a few restaurants, and the rooftop bar. Our room was SPOTLESS. The bed and pillows were so comfy. We had fun just hanging out in our room with a beautiful view. Even though the hotel has a historic feel, the rooms are still modern and very classy. Lots of space in the bathroom and a double shower head in our roomWe loved our stay and are so happy we chose the Pfister. Didn't experience any ghosts or haunted rooms but maybe next time!

Many of us joined the Pfister for high tea. we had long tables so people at the end couldn't hear the descriptions of the teas or the snacks and desserts. when our teas came, mine was tepid. many were. I sent mine back. the desserts were tasty but again we didn't know what they were. I wrote them a letter stating all of this and more. it's been 5 weeks. no word. not a peep. I guess the "fabulous" place to visit doesn't care. what a lovely opportunity lost to inadequate planning on their part.

Outstanding service from all staff members. A nice touch with a glass of a champagne on arrival and check in. Although we did not hang out in the lounge we carried out food to our room and it was excellent. My son enjoyed his pizza and the grilled cheese smash burger I ordered was outstanding. We did eat breakfast in the cafe the next morning and it was delicious as well. There is plenty of other places to go to that are close by and within walking distance. Although the room we booked and expected had a tub in the picture ours sadly did not. Hopefully next time it does.

Christian is an amazing attendant at the Pfister Club Lounge. The Pfister Hotel has a haunted section on the historical side. I felt so welcomed at the Lounge. Christian was incredibly kind and hospitable. I really appreciate his exceptional customer service and the professionalism. Breakfast with views was stunning. Love this Club Lounge.

My sister and I decided to stop here on a Thursday night in the blu room for a delicious cocktail. The atmosphere is so charming. Real old school charm. They had a really warm fireplace which we sat by, but then we actually moved to a window seat so we could see the beautiful ambience of downtown Milwaukee. Our cocktails were absolutely delicious. We absolutely love the view. We will definitely be back.

Beautiful property with luxury appointments. The staff is mostly friendly, helpful, and professional. If it weren't for our experience, we would rate it 5 stars. They told us they removed a family members credit card and said we'd need a new reservation to extend. Good, that's what we wanted. Except, they charged our friend's card for nearly $1,000 for a stay we said we weren't sure we wanted. Then, they charged my room and my credit card for a double bill. We didn't even get an apology. I'm buying dinner for the family member whose card got charged as a thank you / apology for the inconvenience (they finally refunded at least). I simply asked for them to cover or help cover a meal for that person. They won't even return a call after the credit card fraud. We moved to a property across the street with a red logo and were treated so much better for the final three days of our stay

This is a beautiful hotel! We stayed in the Heritage Grand Suite and it was a luxurious space. I almost didn't want to leave for dinner! Beautiful, well-appointed bathroom and very comfortable bed. I read reviews about the noise - our room was very quiet. We would love to come back!

On Christmas I went with a party of five to the Christmas buffet. What a wonderful experience! We were seated in time, and first we were offered mimosas and / or bloody Mary's. We were invited to partake of the wonderful food at the various stations. And what a banquet it was. There was a station with salads and cheese. One with seafood. One with omelets made to order, and other hot foods. (My favorite was cheese blintzes.). One with prime rib. One with desserts. Everything was well presented and extremely tasty. The wait staff was attentive and efficient. The whole experience was top notch!

Check in was a nightmare. We booked 6 months ago, and yet one room wasn't ready until 4:30. And the adjoining room was after we left for a dinner reservation. Pretty unacceptable to not give a drink or breakfast. We were staying 3 days and yet our keys stopped working at 9:30 am. We had to godown and get them fixed to at least until checkout. Beyond that mess, we had an amazing Bell hop man help us with bags, report broken TVs in the room, and take amazing pics of us and our guests at the steakhouse dinner. He was a 5'8" African American man about 45. He used a flashlight as a magical prop for pictures. This man deserves a raise. Another above and beyond worker was our waiter at both breakfasts. He was working so hard during the massive breakfast rush, and kept a smile and positive attitude. He was prompt, very friendly and an excellent server. This man was in his early 30's and of Indian descent. He was a joy! Also deserves a raise.