Rustic Ridge Resort

Overall a fun experience. The view of the lake is fantastic, friendly service and decent food. Not super fast, but we weren't there to be hurried in and out so that was great. Don't go for the decor - pretty dated, but honestly who cares with that view. Salad bar with most menu items - a lot of options and it was always fully stocked. Our party of 6 was seated almost right away on a Saturday night ~6pm. No reservations needed. We had burger, shrimp, walleye and pasta - all of which were good and in pretty large portions.

I can't attest to the food other than I strongly suggest to not eat the dry coleslaw. Everyone at our table ordered a fish dinner unfortunately we never got our food. We literally waited over an hour and a half and still didn't get our food! I finally asked the server if she could bring out the coleslaw and cornbread that is served with our dinner. We were all so hungry we scarfed down the cornbread but I wasn't able to stomach the dry foul smelling coleslaw. The server mentioned there would be a wait which is understandable however we sat waiting and not once did she ask if we wanted more to drink. The worst part was that numerous tables who came in after us were served and left while we continued to wait! We finally had enough and left very disappointed and hangry. As we left we heard that the server had just put our order in about 40 mins earlier. This server never came and admitted that she made a mistake and forgot to put in our order. Not one person from management came to apologize or even give us a reason as to why we were watching so many other tables eating and leaving even though they arrived after us. I have been a server and completely understand that mistakes happen and sometimes we forget however the way we handle it is what counts. This was not handled at all! The staff dismissed the mistake. Not recommended at all!

We live in the Rustic Ridge neighborhood and always loved going to Rustic Ridge, but the past few times we went it has disappointed us very much. 2nd week in a row we went to the outside bar. We sat at bar and sat for a long time never being acknowledged. Bartender knows my husband drinks Busch light and he made eye contact, but never acknowledged us by saying I'll be right there or just throw him a can. We decided to wait a few minutes longer before walking away. First week there were 2 bartenders outside and they were busy, but not to be even acknowledge as simple as saying " I"ll be right there was poor service. 2nd week only one bartender, so we decided to wait a little longer. We left as we were not being acknowledged again. My husband said he would never go back! I convinced him last night as we had company and for pizza. We walked in to order pizza and we were told they were overwhelmed and were not taking orders. Very disappointed especially because I really have enjoyed the atmosphere. Might be a long time before I can convince him to go back.

We been to probably every restaurant North of the Dells on both sides of the lake. Nothing is even close to Carlson's Prime rib. It's the only thing I've had there and will only go there next time I'm in the area. It's legit!

Food was right on par, the old fashioneds were fantastic... Friendly atmosphere right by the water, nice Pavilion outside... Staff is awesome.

Don't let the other reviews scare you away. Went in a Sunday. Was greeted immediately by the waitress and amazing bartender. Got our drinks and went to patio. Old fashion was hand muddled. A bit on the sweet side but still good. Malbec wine was available. Deep fried mushrooms are amazing. Ordered fried chicken special and husband got steak. Asked for all white meat and no issues at all. Meal was delicious. Steak was a bit on the raw side though. After dinner drinks were spot on. Service was incredible and attentive. This might end up being a usual haunt for us!

Not sure what has happened to this place but it has taken a down turn. Ordered an old fashioned which was fizzy! What?! Ordered blackened salmon that was totally over cooked. Ordered a baked potato which they were out of and they just gave me fries which I didn't want. And I had to hunt down a waitress for this fine meal. The view is nice and if your order beer and fried pickle chips you are set. Just don't expect much else.

Took about an hour to get our food. It was mediocre at best. Will not be returning sadly

Not impressed with menu. Food is less than desirable. Stay away! Friday Fish is over priced and pure grease. Stay away...far, far away!

I almost gave this 2 stars but I could not bring myself to do it. I will never go back. PeriodWe live in Tomah so drove 40 min to try something new. Sat at bar but ignored for 5 min, picked drinks and they were undrinkable - A jalapeño bitters drink is one of their 3 specialty drinks listed and I like peppers but this was yuck - so many mixed muddled mess. My wife got another specialty drink and it was the opposite completely bland flavorless.Food order wrong as everything turns out it was À la cart. Now the cheese curds was an up charge but since everything is individual I get charged the full price for the Curds and the up charge from the fries (that really din't come with it). So double billed. However Cheese curds were the best thing that night.All steaks were off the menu even though the website and most of the reviews are about the steaks however they had a prime rib sandwich which was undoubtably the leftovers from prime rib dinner night 5 days previous. I literally spit out the first bite into my napkin. Likely reheated multiple times or microwaved. My wife had a chicken wrap she thought was pretty decent 3.5/5.Cheese curds and chicken sandwich was fairly good but when I had to spit out my sandwich and neither one of us could finish our alcoholic drinks along with subpar service I just can't bring myself to get this place 2 starts.Nice view but not worth going ever again.