Rock & Brews MKE

I am a Rock N' Roll fan, and love trying new restaurants. Gene Simmons and Paul Stanley from the rock band KISS are co-owners, and I wanted to see how much quality went into the restaurant (besides just a name). I was very impressed our server... very knowledgeable and extremely conscientious about her job. For starters, I ordered the Cheeseburger Egg roll appetizer, with the Alice Cooper Poison Burger for my entree. This burger is very spicy! It's even made with Alice Cooper's own Poison Reaper Hot Sauce. Besides domestic brews, Rock & Brew supports and serves various local microbrew products. The menu is a little pricey, but I think you're paying for the atmosphere and also the KISS licensing fees. I would recommend giving this place a try. Overall, it was a great experience, and the staff really did go out of their way to make sure we had a nice time.Stanley

Rating: 1.5 = One point five stars!I really wish I could report good things about Rock & Brews. I spend a lot of time at Potawatomi Casino and was hoping this restaurant, owned by rocker Gene Simmons of Kiss, would be as good as their advertisements. The casino needs a nice sit-down restaurant for players who want to eat lunch or dinner with good food and service. Unfortunately, it does not live up to the hype.Of the three times I have dined there, the food was mediocre or worse. I had a Cobb salad that had minuscule portions of egg, bacon and avocado with limp greens, as if they were previously frozen. On another visit, I ordered the Chicken Caesar salad. The salad came with a tiny portion of dressing on the side but the worse of it was the fact that the chicken on the salad was as dry and over-cooked as leather could get. It was literally unpalatable.Each time I ate there, the location was slow with more than 75% of available seating empty. Two of the three times, the front desk folks let me stand there for several minutes before even acknowledging me while they giggled at a personal conversation with other employees. My first visit, I asked my server (who was a nice, sweet young lady) about the the menu selection. She wasn't able to answer some basic questions. When checking out, she had an issue with her hand-held checkout device and apologized, stating, "I'm new here and I really haven't been trained." Not her fault! The other two times, I also had servers who were obviously new at serving and untrained as well. Again, not their fault!Obviously to me, this location needs some experienced managers to work there and to train and supervise their inexperienced staff. If Gene Simmons were to come into this location to eat (incognito, of course) I'd have to think that he'd be pissed off at how this place is ran and the quality of the food.

I went back and fourth on whether or not to post a review. I pride myself in giving positive reviews. Always giving people a second chance. But this terrible experience takes the cake. First I'll start off by saying our server, Briana, was FANTASTIC! She truly made this awful experience somewhat better. My bf and I were in town for a mini get away. We tried and failed to get fish fry Friday night since we arrived a little too late. I was thrilled to see that this place was open so late and had fish fry on their menu!! We arrived at the restaurant at 11:30pm, the hostess sat us right away....5 waitstaff walked right by our table without acknowledging us. I asked one of them if they knew who our server was since no one had greeted us. She said she didn't but would try to find out. 10 mins later a manger started to clear off a table next to us. I asked if she could please find our server, that we had been sitting there for 30 mins and no one had greeted us. Iwould like to point out that there were 7 parties seated in the whole restaurant. I counted 4 servers. She quickly grabbed Briana and told her to take care of us. We put in our entire order at one time and had water and drinks within minutes. Our cheese curds came out first, cold. They were awful. Mind baffling how one can fuck cheese curds up...Next our entrees came out. Fish fry was bland and had way too much batter. Wings were the best part of the whole meal. Not once did the manager come over and apologize for the wait. I tried to excuse it by saying "it's late. Maybe the kitchen is closing soon, etc etc." But two other tables who came in after us got their food before we even ordered.

Took my dad to Rock and Brews on my visit to Milwaukee. He's been wanting to try it out and then hit the slot machines. Rock and Brews is a massive restaurant which could be a hindrance instead of a benefit. I would say from where we sat to where the kitchen is probably a minute walk. With that being said on to the food. Food: the best part of the meal was the nachos. Lots of cheese and guacamole on them, so I was happy. The steak tacos were Eeh and the burger was a burger. I would pretty much sum this restaurant as a Chilis, Applebees, or a TGIF. Nothing that screams to me to come back to dine. Service: our waitress Jess was good and was very attentive. Would I go back. Most likely not.

This place definitely has a really fun atmosphere! They nailed it with all of the throw back rocker memorabilia, funky decor, and stellar playlists. It was fun to see the old school music videos being shown as well. We all noted that dining here feels like you're on vacation. Overall a fun new addition to Potawatomi casino!The four of us dining all enjoyed our food. We started with southwest egg rolls and they had a great kick. For an entree I has the steak tacos and really enjoyed them - tons of flavor and the steak was quality and well cooked. My mom enjoyed her large cobb salad, and my husband finished his tasty burger. My dad opted for the pasta, and while it was delicious, the sauce was wildly soupy. All in all, we left with full, happy bellies!Where they've missed the mark is the training and staffing. I have to agree with other's reviews in that it was really lacking. Nothing seemed cohesive or smooth flowing between the various employees we encountered, guests were confused, and unfortunately our server wasn't attentive or very happy to be there. With this restaurant being so new, I'd imagine there will be improvements here.

We got there a hour early and should have waited. When I got back, the line was down the skywalk. It was an hour and a half wait. These two ladies in front of me let me sit with them. I wanted food to go but had to have it served and put into the containers myself. No biggie! It's a cool place kind of like the hard rock with kids memorabilia and other music memorabilia. There is a stage area where they will have concerts. The food was delicious! I had the Alice Cooper Poison burger, the street corn nachos, and blt. I was able to use a comp and points.

I wanted to check out this place after passing it while inside the casino. I was scared that since it was inside of the casino, prices would be inflated. Before getting a seat, I asked to see the menu, and everything was fairly priced, similar to an Applebee's.I ordered a plain cheeseburger that came with fries. It was excellent, it came with a nice quality bun and a fresh and juicy patty. The place is super cool, lots of rock and roll memorabilia and a giant screen to show music videos. This is such an excellent idea for the casino and I'm so surprised at how affordable the prices are.

The Garlic Parmesan Boneless Wings weredelicious. The Pizza is also delicious. The Nachos were great but the steak on the nachos were not so great. The Kids menu is very generous with the fries. The staff are extremely friendly and very patient. Lamont raised the bar with his excellent customer service and friendliness.

Food was awesome! For starters we had cheese burger rolls for appetizers and the dipping sauce was awesome. A build your own burger and also the smoke house burger. The side Caesar salad was delicious, and filling The service I will give a 3.5Service was a bit slow seeing that there were only 5 tables seated. Took about 10 minutes before asking another server for another drink. Didn't receive one of my side salads with one of my burger told the waitress don't worry about it . Waitress was not super excited about serving us.

First time here, great atmosphere and decor, music videos were just right (not blaring loud), my wife had the Oklahoma Onion Burger and I had Fish and chips, both very good and good prices, service was good, we'll be back.