the outside of the store
T H.
Oct 1, 2021
Terrible deli service. The people behind counter are rude. "Speak up" he says..no manners at all. Never go back. Manager needs to do his job and get people that care.
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Timothy M.
Feb 12, 2011
Had to stop here recently to pick up about twenty things. I was stopped by the well staffed deli counter person who asked me if I needed any help. I didn't, but I like that. It means they are on top of things and seeking to be there for you and to also make a sale. I talked with her a while about some of their food too. Very friendly folks.I think the whole store was well lit, had great selection and everything was marked very well. I was able to find everything I wanted pretty quickly.Parts of the store are laid out a little weird but not terrible.When I didn't have a Roundy's Card they still gave me the discount. That's great! and the way it should be. Not five star but pretty darn good for this part of the country.
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Sophie P.
Jul 29, 2013
Large grocery store with a wide selection of products. It is locally owned and always clean. The store is set up a little weird in a few places. The employees are always very helpful and friendly. Most have been working at the store for years. I wish they carried more organic items and produce. They still have baggers who pack and take your groceries out to your vehicle. I miss that when I shop in Madison.
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Christal A.
Oct 11, 2011
It's an alright store to shop at. Prices are a little more expensive. I was not impressed with their bruised produce. Set up seemed a little cramped.
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Beth L.
Oct 6, 2015
This happens to be my favorite Piggly Wiggly to shop at, but I have to say that they went above and beyond when it came to getting the cake for my daughter's 8th birthday party. There was a mixup when I ordered the cake and they accidentally gave me the wrong cake. It was 2 hours before the party. After a few hurdles, they ended up re-doing the cake (calling in the cake decorator on a day off), delivering the cake to us in Waupun and not charging us for the inconvenience. Also, it was the best-tasting cake we've ever had from them and it turned out beautiful.
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Johnson H.
Jun 17, 2015
Poor customer service, adult employees very rude. I stopped by and tried purchasing a drink, and my debit card got declined - I later found out it got hacked and they temporarily blocked it - I apologized because I knew there were funds. I thanked them for their time and all did was snap at me multiple times and gave only disrespect. This was in the customer service area. The initial young man at the register was very respectful.
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Jim S.
May 23, 2022
Very poor at customer relations. Had my car dented by their carry out boy letting a cart run into it. I was in the car when he did it. The owners refused to pay the $100 damage. Said that it could have happened at a different grocers store and just trying to get them to pay. In other words called me a lier. You have to be kidding. Go through all this for $100? Have been a customer for over 40 years. If it were me i would have payed for good customer relations. Now i shop there lots less. Food ok. Interpersonal skills very poor hope you never have to go into the office.
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Arameen S.
Mar 17, 2019
Unsanitary grocery store, meat department reuses and relabels old product to extend shelf life. They use old meat as the stuff they season and package so you can't see it is turning brown. Deli doesn't pull their outdated products from the case, they either mix the old stuff in with new stuff (like their various salads) or re sticker the shelf life, the bakery associates have dropped products on the floor (like buns) and packaged them anyways.
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Ms. K.
Jan 5, 2017
If I could give less than a one star review I would. Nasty, dirty store. Bruised, old moldy produce. Re-dated items! Went and picked out wine and they wouldn't let me finish shopping without paying for it immediately (I only had one check with me). You never leave the main store when buying booze there, so where do they think you are gonna stash 3 bottles of wine? So many others are allowed to go thru store with beer, wine and sirits. They make you feel like you're a criminal as soon as you walk in. Snooty attitudes from the top dog down.
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