Pick'n Save

After three years, it's probably time to update my review. Things have changed at PnS, most notably because Kroger has acquired Roundy's. Our familiar old Pick 'n' Save is still called Pick 'n' Save, but it's pretty obvious something is different.On entering, the first thing you'll notice is the genuine simulated hardwood floor in the produce department. Produce also has new fixtures and a new layout.And the key word is "layout". The entire store has a new layout, so when you go to the old familiar places expecting the old familiar faces - they ain't there. Everything has been rearranged. At first, that's really annoying but I imagine we'll all get used to it soon enough.Kroger has kept the familar old Roundy's name on several products but you'll find Kroger private label products, too. In addition, Kroger has brought in new brands that you've heard of but maybe never seen before. I'm currently giving Pick 'n' Save an upgrade to three stars for new layout and new products. I'm holding off on the fourth star to watch and see what else changes for the better, for the worse, or doesn't change at all. Welcome back to Wisconsin, Kroger.

Zero stars if I could..this store is a dump..poorly lit..shelves are empty by noon ..meat dept has mostly lunchmeats.. chicken???rarely.. ground beef? Good luck..Poor selection..bagger stands around listening to ear buds clueless that a customer purchase is on the belt..please Kroger..just shutter this store

Horrible customer service in the deli department. Prices are worse since Kroger took over. Price gorging is in full effect. They are constantly out of named brand products but they conveniently have their generic brand always available.

Don't understand why this store exists. Always dark and deserted, kind of creepy. Very outdated interior. Staff seem like zombies when you engage them. I only go when I absolutely have to, there are much better options nearby.

Not sure why this is , but every time I go to this particular Pick n' Save there is a cash register scanning error on at least 1 item. I go to 3 different Pick n Saves (due to work and other errands) and this is the only store where I ever have scanning errors. I was at this store twice this week and the first time it was an approximate $5 error and today a $2 error and those are just the ones that I caught. Usually I catch them while the cashier is still ringing up my groceries and she can fix it, but if I catch it after I receive the receipt it is such a hassle to go to the Customer Service counter - and they only refund the amount of the error not the tax that was charged on the error. Aside from the cash register error, the store is reasonably nice with a good produce area, meat counter, bakery and deli. All in all with the amount of mistakes that this store makes in the checkout, I don't think I will go here anymore.

I get stuck going to this PNS due to the close proximity of my job. The one star is solely based on the daily selection of their sandwiches. The main issue I have is the cashiers. Every time I go through a line, (and I seem to have one cashier in particular), she stops to examine everything I'm buying, and feels the need to comment on it. Not just one item. EVERY item. If I had a longer lunch, it might appease me. But since I have to run there and do some quick shopping, it takes all I have in me not to scream at her to just hurry the hell up and scan my shit. Really, do you think I want to engage in a topic of conversation about the breakfast bars I'm buying?Also - when I go to the self-checkout line (especially lately) the cashiers are especially annoying. If they're not annoying you to take a stupid game ticket (which nobody wins, by the way), they're grabbing the receipt of of your hand and scribbling something on it. Today was particularly annoying - she didn't even wait to ask me the question, she simply grabbed it out of my hand. I couldn't believe the rudeness she displayed. My patience with this PNS is really been trying me lately due to their lack of stock on other "KEY" items (i.e. - items on sale - much like any other PNS you go to, they only happen to be out of stock on the items on sale). I'm going to try and avoid this PNS in the future - it's just not worth the hassle anymore.

this store is right near my house, and like others have said there are errors on my receipt every single time I shop here. The store coupons I load to my card often don't even work, the coupons that qualify for doubling often don't even double, and they are usually out of stock on sale items. Roundy's should seriously consider doing something about the management of this location because since it's my first experience with a Pick N Save and it's always been terrible I'm not really keen on going to any of their other stores in future and will avoid all of them whenever I can.

Tasteless store brands, under staffed deli. Parking lot is accident waiting to happen. Enter today and no, not one shopping cart or even a basket available @ BOTH entrances. It's 330pm = folks getting off work, going to work, seniors all trying to beat a pending snow storm and last minute Holiday buying. Every isle had pallets, not singular, PALLETS of product, blocking everyone. This store is outdated, and gross. Krogers needs a reality check. Recommend going to Kwik Trip, before returning this pit.

Produce is not fresh. Their rotisserie chicken was too rare to eat. Long slow lines at checkout.

I have placed 2 Pickup orders today and last week that they've messed up. The first order required 3 phone calls totaling 30 minutes and 2 additional trips to the store to get everything straightened out. But I thought I'd give it another try. When I saw their text saying they did not have my flavor of coffee creamer and no substitutions were offered, I called and requested two different options of the same brand and wad told this was no problem. Unfortunately when I came home, I discovered they had substituted a different brand of creamer at a much higher price and that the bananas were overripe and bruised (see picture). I called to explain the situation and was told I had to bring the creamers into the store to receive a refund and exchange. I explained that I was in the highest risk category for Corona and was not comfortable doing this because half of the customers were not wearing masks. While the clerk was apologetic and polite, she insisted this was the only way even though they have my credit card info. I will not be returning. Their mistake and I should risk my life!