Open Flame

We'd been to Open Flame a few time whether for family events or just a lunch or dinner by the two of us. The menu is extensive, so there is never a lack for something every will like.The meals have always been delicious and hot when arriving at the table and the staff have all been friendly and accommodating. Our guests have always expressed a desire to return.

Ok I'm done with this restaurant because my last two orders were messed up and today's order was seriously messed up. I called in for takeout and I wanted the Philly cheesesteak that comes with Swiss cheese and I ask the guy who took my order if I could have American cheese because I tell him that I hate Swiss cheese and he says yes. I also ask for mayo, lettuce, tomato and onion. When I get my food home and looked at it it has Swiss cheese which I explained to him that I hate. I look closer at the sandwich and it's only lettuce and tomato with no onions or mayo and the receipt states mayo but he didn't put the onions in my request that I specifically asked for, yeah maybe he thought that the grilled onions which comes on the sandwich was enough but as a restaurant you can't put 2 and 2 together that I'm asking for fresh burger toppings, guess not.Seriously how do you as an established restaurant completely F up a simple sandwich request and at the $21.43 price point for a sandwich with frys I expect a correctly made sandwich when I could have went to any fast food restaurant and got a sandwich and frys for half that price. What a complete fail, swing and a miss.

Food, service and ambience all excellentExcellent food is good Problem request requested and they said basically you get it with salt that's the way it comes. I didn't like that, but the rest of the menu is excellent.

I went here for brunch, the first thing I noticed was the atmosphere. It is gorgeous in there and the details are amazing. The service was great all around and we got seated quickly. The food came out quick and was delicious. I'm definitely going back there to try the dinner menu. I recommend checking this place out!

Stopped in Saturday evening around 6 and it was packed! We were seated quickly but waited almost 10 minutes before a server acknowledged us, but once he did he was on it. We could see they were understaffed for the amount of business so we gave some grace. Our server brought bread right away and took our order quickly. The bread was fresh and hot from oven, delicious. My husband has the pecan crusted sea bass with roasted red potatoes with a salad. He said it was very good and cooked perfectly. His salad was fresh and good portion size. I had the cashew chicken schnitzel with mashed potatoes and the chicken was divine! The arugula, tomato's and cream sauce on it was perfect addition, only complaint was my potato's were cold. My daughter had the jumbo corn dog with fries and she enjoyed. Our meal was very reasonably priced; we were very pleased and will return again.

I ordered a veggie pizza for takeout. It was ready in about 15 minutes. Such prompt service. When I arrived, the pizza was fresh out of the oven. Ingredients were great, except there was no tomatoey base. I missed that!

I was looking for a nice place for dinner before going to the Boehner Botanic Gardens China Lights. Open Flame seemed like it would fit the bill, having a menu that my boyfriend and I would enjoy (he likes steak), and this area is flooded with fast food options, which this obviously isn't. We were seated at a booth that still had dirty dishes from the previous people. I wish that wasn't the case, but I flagged a busser to take that stuff away. Our server was friendly and attentive and our food was pretty good. I had the chicken and ribs and my boyfriend had some beef medallions in a wine sauce.The women's washroom needs some work. I heard some weird dripping sounds and I saw this plastic tub about 75% full of water. Gross! Either fix the problem or put an out of order sign up.Would I come back, probably. I will admit the food was good, the service was good, and dinner for two (with a cocktail) was under $60.

service was bad - server just asked us what we wanted never checked on us after that. other then that the food was okay, pancakes were good the breakfast sandwich was just okay. other then that the restaurant was very cool lots of festive decor, we went around 10:30a saturday and there was no wait.

For the price this is a pretty good steak. If you want a delicious steak that equals the price! This is perfect for you. Open flame is one of the best steak for the price places in the area. It's not a 10, but a solid 8 out of 10 on my scale. It truly is a great value dinner.

Service is always good. What I order is always good! Portions are generous. I appreciate the fact that music isn't obnoxiously loud.