Michael's Frozen Custard

Best ice cream in Madison!!!The ice cream is thick, creamy, and oh so flavorful!! I love their sundaes and Twisters. The ice cream itself is so delicious and the toppings are amazing! I love the peanut butter sundae and my husband loves the Death by Chocolate. I've had both and love them both!I also love the decor and there of the ice cream shop. They have a cute outdoor seating area with umbrellas for shade. I'd describe the theme as rainbow signs/decor and comic book theme. It's all super cute!The parking lot is pretty big and they also offer a drive thru option. The drive thru and order window are both super efficient and the workers are very friendly. You definitely need to check Michael's out!!

Awful experience and rude customer service. We ordered two "cookie jar" sundae's based off the menu (photo attached) when they came they were peanut butter cookies. I'm pregnant and have not been able to eat much peanut butter. I politely showed them the menu explaining how I thought this came with Oreos... they said they changed the menu and there's nothing they can do. They wouldn't exchange... I wouldn't have an issue but we paid $20 for these! That's a lot of money! All I could do was buy two new Sundaes. They also gave us two different sizes? I was shocked at how rude they were. They closed the window on us. I know there's bigger problems in the world, but I was so excited for this sundae and just needed to vent. Won't be going back :(

I was there on a Friday evening. The place had enough seats inside and outside. And there was not a lot of crowd. I took their famous turtle sundae, and that was my favorite item here as well. I went for a German chocolate cake custard as well. It was good as well. As others mentioned, I think its a little bit expensive.

It may have been a voyage to get here but it was so worth it! There's lots of construction going on so getting here was extremely difficult but once I got here, it was so good! The place is small but is decorated in a cute retro style diner setup. The cashier was helpful and gave me her recommendations on what to get. There are so many options! I ended up getting the Flying Monkey which was milk chocolate custard and bananas with peanut butter sauce. Sooo good! There's so many choices so have fun choosing! I doubt there's anything bad here!

Inventive flavors but holy cow this place is so overpriced. I'd love to try some of the flavors but it was so insanely expensive for a tiny bit of custard. Will not be returning.

Really good food & ice cream. Innovative shakes & twisters. The fries are the golden type - my fave type. I've included a photo because idk how to describe it. They have many flavors of creams, custards, & shakes. I asked them to make a special flavor of milkshake and they did it! Thanks !Definitely visit the drive through soon or sit outside on their rainbow picket fenced-in patio.

Wowowowowow this place is crazzzy expensive! $18 for TWO small custards. I got a scoop of vanilla w/pb cups and dad got a on pb cup sundae. $8 for mine and nearly $10 for dad's. And they got my order wrong. While I waited for mine to come out I watched them good up 3 other orders. I don't remember it being like this, won't go back. Oh, and all the prices are nuts. 13.75 for SWEET POTATO FRIES is what I read on the menu. How does anyone afford this place?!

Super yummy custard and nice people!! However the prices don't make any sense it's so expensive for what you get :/

I love turtle sundaes.....especially with custard. Had one here a week or so ago. It was OK nothing special, it was outrageously priced. Didn't even come with a cherry on top. Given the average quality and over priced product they won't be seeing me ever again. Not worth the price.

I think this place seems very over hyped. The ice cream was really expensive and didn't taste anything special. ( I mean really expensive, please check prices and make sure you are willing to pay an arm and a leg for mediocre ice cream prior to your arrival).