Metcalfe's Market

Great semi-upscale supermarket, albeit a bit pricey. They carry Madison Sourdough Bread!!! Excellent selection of quality food items.

This is a neatly organized higher end grocery store. I stop by generally to get their Scottish salmon which is $26/lb. But the quality is good. I usually get meat and chicken as well. They also have exotic Wisconsin specialties like Rush Creek Reserve Uplands Cheese and Potters crackers. The ice cream section also has high end ice creams like Jeni's.

First time at this store! The fresh food and prepared foods were great, as was the produce selection. Other areas looked a little more curated and had less selection. The store isn't large. They do have some special things, but it would feel hard at times to get everything you need there. Also, it was pricey! The store appeared clean and employees were helpful.

This place is wonderful! Great place to grocery shop or stop in for lunch, or dinner to take home.

I stopped at Metcalfe's West location recently to pick up a few coupon items and to check out their service, which had disappointed me before. The Midvale store has impressed me more favorably, but the West store is more convenient. The checkout person was not welcoming and was downright rude. When I stepped away from the register I noticed that the total was higher than expected and the receipt did not show the coupon price on an item. I stopped at the service desk to have it corrected, and the person at that desk was dismissive and equally rude. Metcalfe's West makes Woodman's look friendly, and Woodman's prices are much better.

I used to be a frequent Metcalfes shopper. No more. I know several individuals who were Metcalfes employees. They left due to various reasons. The people who commented that the employees look checkout? Yup, it's hard to remain engaged when you're NOT being supported on any level. Dairy, frozen markup in most high-end grocery stores is 20-25%. Metcalfes is anywhere from 32-42% right now in those areas. A normal deli has a markup of 30%. Metcalfes is 42+% (depending upon which location you're at).SpartanNash bought Metcalfes in May. Yet since they've been ordering from them, they rarely receive the items that were ordered (it's a freaking miracle if things that are ordered actually show up, period). If there are any Diet Dr Pepper drinkers out there. The 6-pack bottles were $6.29 the last day I shopped there. You can get the same product for $3.99 at Target as well as Farm and Fleet.

Metcalfe's Hillsdale recently sold out to a multi state chain of food stores based out of state. The downgrade has begun. Brand selection has diminished. Even asking them to stock brands previously carried usually denied. Checkouts with cashiers often are too few to minimize lines. Expanded self check out now uses offensive cameras linked to video screens at each kane, right in your face, hearing the warning that you are being video recorded as you check out. They literally nudge you to self check out then treat you like a presumed criminal.Customer loyalty over recent years is irrelevant now. You are no longer treated with appreciation as a customer by the out of state corporate owner.

First visit in a couple years and not impressed with the canned vegetable section...very limited. Person behind the deli meat department, in my opinion, shouldn't have been in that position. Dred knots covering most of his face, couldn't even see him.

We order a multitiered cake from Metcalf's West Towne at 7455 Mineral Point Rd, Madison for our daughter engagement. Deciding on the options usually is a difficult process, but Ms. Kellie, the bakery section staff made it so easy, thanks to her expertise, patience, and professionalism. The outcome was far beyond our expectations. The look, the size, the taste, and yes, the cost was very reasonable too. Thanks to Ms. Kellie, Metcalf's Bakery at West Towne has earned new loyal, repeat, customer.Thank you so much.R. and Family

I usually shop in the West Towne Metcalfes. I picked up a few packages of meats before heading to the produce are and spotted one of my meat cuts in the butchers case for a $1.oo less per pound. I askd and they checked and said it was a mistake, they had that cut on sale the week before and missed the tag. The policy I've always known (and sold in retail and in supermarkets across 4 different states) is the store honors the price listed. I wasnt try to gouge them, but I did ask for one of the steaks at the shown price - I was refused. The price may have saved me all of $1.25, I put back all of the cuts I had in my cart and went to the front, talked with the manager. He asked if I had been taken care of, I relied no and that's where the conversation seem to end. Ive been to Metcalfe's for years... My brother asked if I would go back - My reply to him was, "Only with an attitude". There are other markets that I can shop at without my attitude being affected.