Mariano's

Quality & excellent selection. great service. regional specialties beautiful floral & FRESH

I come here once every two weeks to get my deli and weekly lunches for the family. We are a pork free household and every 2 weeks I order deli. Associates have to deep clean machines for me and I am BEYOND GRATEFUL. I take in consideration the peak times and go super early or late in the evening. I would hate for anyone to wait longer than they have to. I would like to recommend Meredith at Deli. She is AWESOME and goes above and beyond for customer care; something we haven't seen in a long time! I love coming here and seeing her especially when she takes care of me. Thank you Meredith. I hope the whole world can see what a blessing you are.

Absolutely best grocery store ever! Drinks while you shop! Yes there's a bar you can get wine or draft beers the beers selections change weekly and they are amazing great IPA's and only $4 shop while you enjoy a nice cold drink. The bartenders are funny and very nice, make sure you take cash to tip them. Fridays they have live music and more drinks at the bar, there's an area you can sit and enjoy this. Also outdoors sitting if you want to take your drinks and hot food purchases out. They are like a signature Kroger, make sure you download all your coupons and come shop for what you need, I feel like I save more here , specially with the weekly deals they have, and you get gas points with every purchase. I've gotten over $1 off my gas with all my points, well worth it. It's a big store , fresh baked goods sold daily. Challah bread is the best I've had in a while so delicious! Service is amazing , the cashiers and the stock people are always nice and greet you.

I was quite saddened to see how dirty the store is. I'm back in the neighborhood from out of town and was so excited to go that dream slowly dissipated. The isles were dirty . It made my shopping experience. Not as fun as I would've liked please clean up guys.

The sales are sometimes hard to maneuver and customer service is something to be desired

great store no question, the dig coupons are why I will never go back. The person paid less because she had a secret card. ok went home tried 30 min to get the account set no go, you will not miss one OG but its getting stupid, same goes for Jewell's foolish card.

Mariano's food service and hot bar is absolutely disgusting now. I've had it before, it was nothing over the moon but it was edible. I got it today for a quick bite and it was trash. There was hardly a selection. The few "sections" that I did try were gross the chicken wings were all fat and dry. The ribs were honestly the worst thing I've eaten they were gross and so dry. The hot bar looked like it wasn't taken care of there was food on the outside of the bar.

Seriously disappointed in the turn that Mariano's has taken this summer. The quality of their produce took a serious drop after the honeymoon period of their opening was over. This summer has brought a big drop of choices for ingredients to do real baking and cooking. Many of the aisles give the impression of a giant convenience store. Want a frozen pizza or burrito? Mariano's has got your back - dozens of times over. The rearrangement of the aisles is also inconvenient. Every store rearranges from time to time to keep their look fresh but with Mariano's new look product categories are sometimes split by a completely unrelated category - what is the goal of that strategy? Anyway, my trips to Mariano's has dropped to milk and egg runs mostly and I'm shopping somewhere else - whose prices are also more reasonable.

Never buy gift cards from Mariano's. I've had three in the last six months that have been compromised and they refuse to do anything if they don't work, even if you have the receipt. Some retailers will call the store to force them to do the right thing, but Amazon will not, but they confirmed that I had bought the card and Mariano's had failed to activate it. Brought one back to the store with the date and approval and the as told "once it leaves the premises it is no longer our responsibility, sorry ". DO NOT BUY GIFT CARDS AT THE CRYSTAL LAKE store.

If you don't mind being treated like an annoyance by everyone that works there, if you like to see one price on the shelf and then be charged a much higher price at checkout, then sure, go to CL Mariano's where everyone hates their job and they bait and switch you on prices. Or better yet, go to Jewel where even if they hate their job they're still relatively nice to customers and if you tell them something was marked differently on the shelf they'll try to make it right for you.