Lakemoor Diner

We hope this business survives, and if they do we will try it one more time. It is only their 3rd day so giving grace here. We arrived at 9:10 and placed our order around 9:30. Food came out at 10:10- 40 minutes is way too long. We left at 10:41. Other local breakfast spots, we are usually in and out with 40 minutes on the outside. First, take names. We came in and the greeter said I will remember, but she was also busing tables so when a table opened up another employee had to ask who was next. Seems like employees have multiple jobs but they do not have a rhythm and more importantly they are not working effectively. There also seems to be no sign of management or the owner. As a new business, be present, check in, greet your customers and if you need to be someplace else designate someone on your behalf. People are much more forgiving when they have a face and are personally welcomed. State your issues before someone complains, like the two table near us. Example: "Welcome, we are so happy to have you. I am owner/manager. We are running a little slow in the kitchen we are still in our infancy stage but we hope you enjoy your meal. Please let me know if you need anything."There was nothing special or unique about the food or service that would make me say you have to try the Lakemoor Diner. Good, solid breakfast restaurants are needed in this area so I hope they work out their kinks.With how long the wait was between sitting and being served they needed to have soft music in the background. Not only were other customers visibly frustrated, but we could hear conversations and complaints. It became uncomfortably quiet at times. As we walked out, they had many people waiting and as they looked around they saw a lot of empty tables with dishes. Finished plates sat in front of customers with no one clearing or checking in if everything was ok, but there was a lot of staff walking around seemingly without purpose. I'd give a 1 if they were not brand new, but I'll give a 3 based on the food being served hot and the staff was very nice.

First time here for breakfast. Walked in and there were a few parties ahead of us. Put our name in and was told it would be about a 20/25 minute wait. It ended up being a little bit longer..no problem. Sat down and waited about 5/10 minutes before our service came to take our drink order. I ordered a skillet and my friend ordered biscuits and gravy with a side of bacon. While we were waiting for our food I was watching another table across the room from us (party of 6)who was only receiving 2 of their meals at a time. With about 10 minutes in between servings. That is totally unacceptable. It took 1 hour and 15 minutes for our food to be served. It looked good when it arrived. However, there was so much chorizo in my skillet that made it so salty that I could not eat much of it. My English muffin that was an up charge wasn't even toasted. While we were waiting for our check I observed a server drop clean to go containers on the floor, pick them up and deliver them to a table without the customer knowing they were just on the floor. When the server came with our bill (which was on the handheld device she took our order on) she held it up to me to view and asked me if it was correct. Then just stood there holding it waiting for payment. Put me on the spot to pay right then and there without discussing bill with my friend. A lot needs to be fixed there. Will definitely not be coming back. It's sad because it's a small town and not a lot of breakfast options. Will be driving to Mundelein or Lake Zurich instead. I've already had to pop tums.

Boring atmosphere . Food ok. Eerie feel. Good luck. Never again. Sad because diners are rare

Very friendly service. Unfortunately the food is mediocre. Hard to describe, but no flavor. Bland. Ice cold bacon was the real turn off. Love the atmosphere, nice location across from Lily Lake. Great idea, poor execution.

Let's start with the fact that this is a VERY oddly positioned restaurant. The chairs & tables are weirdly placed & it appears to have a condo upstairs. The service is bizarre & the staff appears to have never worked at a restaurant before. Our waitress didn't seem to know the menu & she had a customer show her how to use the hand held machine to pay their bill. She also brought us VERY old biscuit & gravy. She said, "they're making your food now but I wanted to bring this to you." I'm not sure why she would bring out a partial order but it wasn't even ours. She came back with our order & fresh biscuits & gravy while taking away the old order. She was also nice enough to explain the difference between a full serving & a half serving. Because the logistics behind those are difficult to figure out. The food took over 20 minutes to arrive, I had to ask for my toast 10-15 minutes after our food arrived because she never came back to see how everything was. The food was okay. Chances are we will not return since I made better food at home. I will suggest trying their packets of jelly with your toast. Assuming of course the toast arrives with your order.

Extremely great service. Food was fresh and made in a timely manner. The atmosphere was very chill. I love the staff, very kind. Highly recommend.

Food and service was great! Food came out quick and everything taste amazing. Definitely recommend you to have breakfast or brunch. #GreatService.

Lakemoor has always been "decent restaurant poor" and that trend still continues. They need to rethink what they do because the service is slow, the food was mediocre, and that's being kind. We live just down the road and we will not be going back. Sad.

Went to breakfast were the only ones there at 8:30 on a Sunday morning . waitress sat us and asked for drinks . Look over the basic breakfast menu and ordered , waited about 20 mins and the waitress came over and said sorry the kitchen did not get your order will be a little longer . Still only 1 other table there . Waited another 25 minutes for food , when received the pancakes were dry and eggs luke warm . Waitress had to be told to bring refill on coffee and for a small glass of OJ 3.50 really. Understand it is a new restaurant , but really no one was there. Also did not like the fact that when the check came the waitress stood over you as you paid and decided tip , really not professional . would suggest going to Windhill or Bruch Cafe

Food was delicious. I was very happy and pleased. Our waitress was friendly. I plan to make Lakemoor Diner a regular dining place for me. The dining room and seating gives a "I'm at home" vibe and the light music overhead is soothing and relaxing. #LoveItHere