Lake Geneva E-Bike Company

We had a great experience with E-Bikes. He met us at the door, offered to load the bikes right away, and we followed him to a great trail. Since it was the first time my husband and I had ridden e-bikes he walked us through the basics and then told us to call when we were 30 minutes out from needing to drop the bikes back off. He was there waiting for us when we got back. The trail was beautiful and we had a great time.

This was an awesome activity!! At first I was skeptical that I was going to be pedaling a lot but after three hours on a pedal assisted e-bike I hardly broke a sweat and was able to see all the sites around Geneva Lake. Brian, who ran the rental place was extremely friendly and gave us many recommendations of places to visit and restaurants along the way. We recommend that you do the three hour tour, as that allows enough time to tour the circumference of Lake Geneva while making a few stops along the way and getting a bite to eat. Thanks again, Brian!

Awesome customer service, bikes and area to tour around. Reasonable rental rates too. Totally recommend for a family day. Bike the area, have lunch or dinner. Great time!

Brian met us at the trail with bikes ready to go. The White River trail is easy and we rode to Burlington. However, thunderstorms drenched us and we called him to pick us up. He made it easy to recover our day.

We had a great experience. Brian transported the bikes to the trailhead for us, gave us a tutorial on how ride since none of had ridden an e-bike before. The White River Trail was beautiful! When we were finished, Brian met us at the trailhead to collect the bikes. He was so accommodating and helpful. We had a great ride!

I really enjoyed the EBikes provided by Lake Geneva EBikes and was impressed with the owner Brian's level of customer service. I had 3 bikes delivered to our hotel The Cove at Lake Geneva, Brian delivered and picked them up on time. The bikes were the latest models and in good working condition, I had a few issues with charging but was able to make everything work, Brian was ready to come out; to fix or replace any problem bike which I appreciated but did not need. We discovered some great rides to and around Lake Como and in the Lake Geneva neighborhoods, having the power of Ebikes made the rides easy and fun.The only negatives I would add are the "Cash Only" policy was a little disconcerting but as said, Brian was attentive, and his follow-up was great; I am an experienced Ebiker, and these bikes can be funky, each is different, make sure to get full run down on features and what to do if they act up (e.g. lose charge suddenly).

Planned an entire day around the e-bike rental For my wife and I. It was our first time alone without kids in 2 years so we were really excited to ride around the lake and relax. Luckily, Lake Geneva e-bike was there and listed as opening at 11! We wanted to start the day early, but waited around just so we could be there right when the store opened. Showed up at 11. No one there. CalledThe number and the owner said "Oh...I'mnot there and can be there at 1" I said "Well online it says you open at 11?" He said "Yea....well no one made a reservation". Well guess what? No where on the site does it say by reservation only! In fact, it actually states they are open from 11-5 and also by appointment. Thanks for ruining our day with your disorganization and ineptitude!