Kilbourn City Grill

Not the best experience in the end. The place is nice, large, and has a model train on a track running around the ceiling. They had Black Butte Porter on tap which is such a rarity these days.There were not a lot of people when we sat down to eat. The prices are pretty high--$18.99 for fish and chips and $18.99 for six chicken wings. I will say that the fish and chips was stellar and I gave a star for that alone. The wings were not worth the price, but the fish and chips were well seasons, the breading stayed on, and the fries were perfectly done. The real problem was that when we were trying to check out the bartender ignored us for a woman who proceeded to order something like five blended drinks in different flavors. Rather than finish out our tab so we could go (he knew we were ready to settle), we had to sit there and wait for all these blended drinks to get made for someone who just wandered up to the bar. It was just a bad way to end the evening.

Do not recommend. The food was not good and definitely overpriced. I had the Buffalo chicken sandwich which was very rubbery. It was also $18. The fries were cold. We asked the waiter for hot fries and he took care of it right away. He was very pleasant. We had a party of 7 and were seated right away on a Friday night. The train for the kids entertainment wasn't running. Unsure if it was broken or what the issue was.

Went here for a bite to eat late on a Saturday night while we are staying at Chula Vista. They are usually open till 10 PM, and have a reasonably full menu. It just so happened that they were understaffed, as all businesses are lately. They seated us just outside the bar. Somebody that was in the bar was speaking very loudly and was totally obnoxious. Not the kind of atmosphere you want when you're trying to dine. Since we were so hungry, we decided to stay. We ordered an appetizer of onion rings, and two drinks from the bar. They brought the drinks out very quickly, but forgot our appetizer. They brought our entrées out first. Luckily they took it off the bill. I looked at the menu prices, and they are terribly overpriced.I would not recommend this restaurant if you are staying at Chula Vista. Your best bet is to dine out in town. Better deal, and most likely, a better atmosphere.

Acceptable American fare. Kilbourn Grill is located within the Chula Vista resort. Service is good, but the food is uninspiring (it is a grill pub after all). The happy hour is a good deal as appetizers are half price along with draft beers. So this makes apps about $5-6 and beers $2.5. not a bad deal. The restaurant also serves breakfast in the morning, with made it order eggs and the usual breakfasts. It was no issue at all getting a table on a Monday evening late in Jan. There was another larger table and our table. With the other ta let it allowed us to see what the restaurant had to offer. The wings looked good so I ordered wings. They don't allow a mix of wing flavors so you need to go with something that is good - I opted for the garlic parmesan which was breaded wings with a garlic butter sauce and Parmesan sprinkled on. The burgers are all ala carte, so we had the "ugly" burger a cheese burger with cheddar, grill onions, lettuce tomato and onion. (Nothing special about it). Nothing to write about, a bit dry, not much flavor. Fries are extra (but this is a $10 burger...). Cheese curds were OK, just battered cheese not much taste. So not too thrilled about the price points or the value. But they do have the usual food you'd expect them to have. My friends had the grilled NY Strip and the broiled cod. They seemed to enjoy the food, they had the same for two nights in a row. Kids meals are $4.99, the Kids Mac n cheese plate w/ chicken breast was a good portion, though the chicken was quite dry. The servers were very nice and very enthusiastic about clearing our plates (they must not come across people who like to finish every last bite of food as I've been taught to do since childhood). If I was at Chula Vista again, I''d probably just stick to the half price apps at happy hour as the wings were good. Though, I'd more likely go off campus in. Search of something more interesting and a better value. But why bother in the middle.of winter, beer and half price apps are fine in my book!

Terrible service - most of the staff is from Eastern Europe (Kosovo) or China (bizarre).Food was terrible. Just all bad experience. The Dells are not known for their food.

Service was fine but food was terrible. The pasta was flavorless, and my country fried chicken was burnt on the edges, and pounded so thin it was dry and as tough as beef jerky. The gravy it was served with was luke warm, veggies were obviously frozen from a bag, and the cheesy hash browns tasted rancid - as if the cheese or milk had gone bad. If you stay in this resort, you'd be better off leaving and getting some fast food.The Diet Pepsi tasted great.

We were staying at Chula Vista and came here for breakfast on Sunday morning. We really liked the breakfast buffet. I had a really good omelet from the omelet bar -- was impressed that they had my favorite, chorizo. My kids had the chocolate chip pancakes -- both raved about them. And my wife had scrambled eggs, freshly made, and some French toast. Everyone was very friendly and our service was outstanding.

We went since we were staying at the Chula Vista and had free gift cards. I would have willing paid my own cash anywhere else. Waitress was not friendly and even said she was tired and wanted to go. She didn't check on us during our meal. Food was overpriced for what you got. Steaks were cheap cuts, not cooked to order. Pizza was chewy and not crispy like you would expect from stone fire pizza. We spoke to a manager who really only listened to us as a formality. She really didn't care what we had to say.

Very poor customer service overall (1 star level). Waitstaff was overbooked and inattentive. Encouraged us to pay check quickly. I let her known I would like to relax and let my son finish his meal. She seemed a bit annoyed by this. When we were finally ready to leave our server was no where to be found for a good 20 minutes of so.The food was okay, nothing to get excited about. Ordered a breaded chicken wrap. The chicken was clearly deep fried using last nights fish fry oil as it was fishy tasting. Mac and Cheese was acceptable and chips were good. The beer was cold so that helped drown this overall poor experience!Management - let's get some customer service training! Make your guests feel welcome, not rushed!

Pizzas are amazing!! Definitely would recommend!! Had a great time there last weekend!