Jimmy's Grotto

My hometown is Waukesha and I haven't had Jimmy's in over 5 years. I loved the Pona Rota, Italians, and Italian Beef. But, when I went here today, something was off. While my Poza Rota was good, it was not as the same as I remember. It was okay, not up to the standards I remember. My wife's Italian Beef Sandwich was cold and the bun was different. We asked for a new sandwich, but they just nuked it. Same with the Italian sausage that a family friend ordered. It was different and not in a good way.After spending with locals and my family, the reason became obvious. The changed vendors and sources to keep costs and prices down. That's the story that they confirmed. Profit over quality. It was a disappointing experience. The question is why and where does that leave fans like me of the once great experience of Jimmy's? People from across would flock there. We didn't care about the price, we only care about the quality that brought us back again and again. That reason was taken from us. I would beg management and the owners to go back to what made them great, bring back the original recipes and sources. Charge us more if necessary. Otherwise, I don't feel compelled to even visit again. I'm sure my up north friends and family wouldn't either. For those of us who remember, this cutting of corners is actually insulting to the greatness that was once Jimmy's Grotto. The special place that was in our hearts has faded into just another Italian joint with mediocre food. Please, improve. Until then, there is no reason to come here. If it doesn't improve, maybe it's time for Jimmy's to close or sell to someone who cares.

We did an online order because it's always so popular and busy. Everything was labeled with names, all the food was there and all the sauces as well. Everything was ready at the time we picked and picking it up was easy. The place was clean and well kept. Plan to order online from now on!

A favorite of the locals and a hidden gem. I grew up in Waukesha and loved getting these on the weekends. I've brought a few friends here when I visit my folks and they LOVE it just as much as I do. I can't stray from my favorite... extra cheese, please! Jalapeño poppers were tasty and filled with a lot of cream cheese. Nice to see they take cards as well these days.

Finished a weekend in Waukesha by getting Jimmy Grotto take out Ponza Rotta Pizza with the hubby. If you haven't been to this little establishment - it is an absolute must! We opted to share a pepperoni ponza rotta with a side of the deep friend pepper rings (think onion ring only green peppers). Still as good as I remember as a kid! This place knows what they are doing. Personally, I will always take my ponza rotta take out, because the restaurant itself is pretty greasy smelling - but I guess what can you do! Still so worth it!!

Pure deliciousness! My friend has been telling me about his love for a ponza for sometime now (he grew up eating this). When I first heard about this ponza, I was trying to picture what this thing looked like. Well, I finally got to try the ponza for myself on Sunday, 9/29/24 around lunch time. The restaurant is a cute original dive which to me are the absolute best spots. Right when we walked in, we were greeted, and the gentleman was so friendly. Everyone working was very nice and communicated well. We ordered a cheese ponza and jalapeño poppers. Our food took about 15 minutes to make and came out hot. Jalapeño poppers were excellent- hot, cream cheesy, and perfectly crispy. The ponza was served hot, cheesy, and perfectly flaky. Absolutely delicious. This may be a must stop for me when I'm visiting my cousins in WI. Hidden little gem! I'm from MN so I loved how slot machines were in the restaurant and the Vikings/Packer game was playing (Yay- Vikings!). I'll definitely be back for another ponza next time I'm in the area.

I love Jimmy's Grotto ponzarottas. Every time I have come to Waukesha to visit my grandparents we have always gotten them from Jimmy's. They are the most delicious creation. It's a wonderfully light and crispy but chewy crust wrapped around whichever toppings you choose. This visit I had the deluxe with a couple of adjustments. It was delicious and satisfying. We ordered online and they were ready early. I don't remember much about the physical location (I didn't pick them up) but the website was fairly easy to use. The only slight disappointment was that there are no up to date coupons on the website and the text club service is not functioning. But otherwise it has a good appearance and it's easy to order. I will definitely be back on my next visit.

Picked up a thin crust pepperoni and sausage pizza to bring up to a family member visiting another family member after surgery at Waukesha Memorial Hospital. The crust was deliciously crispy with the perfect amount of toppings for a good price. Definitely recommend.

If you know what a Ponza Rotta is, you are a lucky soul! I've been enjoying their naughty, deep fried calzones since I was a kid. I hadn't been there in about 15 years but finally made a visit! It's like a nostalgic thing for me. Back in the day, the place was swamped and even if you called in for pickup, you were expected to wait a bit. They now have an online ordering option and the ready time was about an hour on a Friday night.My sister and I were happy to see there were plenty of tables to enjoy our food onsite. The decor is kinda like a dive bar but much cleaner than the days of old. My Ponza tasted similar to what I remember but it could have used more sauce but you can get a side so I'd recommend that. They are best eaten fresh and hot to get the full flavor effect!My friend loves their pizza so that's worth checking out too. I highly recommend you try their Ponza if you haven't already! Does anyone remember when they sold the frozen ones in local grocery stores? Yum.

An absolute staple - yes! Love this place !! Delicious every time We like getting the ponzi Pizza pockets

Bring back the original ingredients and quality we were use too. Jimmy's has gone downhill. They swapped out to cheaper ingredients to make for profit. I want the old school experience like when I was a kid. Raise prices if needed to breathe life into this shadow of it once great glory. Now, you're nothing special anymore. Just an another dive restaurant in Waukesha. Sad.