Canal Street Café

Here in Wisconsin a few days for the first time and with family. It's been great. Just got home in Florida. Late afternoon on Saturday (the 16th) my brother Jim and I stopped in for the very first time. We were to have a late lunch then head to the casino . The entrees were very good. A chicken ranch wrap and a Burger. We enjoyed it. But what we enjoyed the most was our server ESMERALDA. She was very professional, very personable and truly an asset to the restaurant. We loved talking to her about things. This visit here on Saturday was another memorable visit. Thanks again Esmeralda!! It was a pleasure! Best; Dave and Jim

Omg! My husband warned me against eating Here ever again. I should have listened. They were short staffed and I understand those struggles. We waited 15 min to get seated. It's fine. My son was entertained by the beeper. Coffee was ok. They don't have creamer on the table so you need to ask for more. They serve more coffee without you asking which is great. I ordered the simple breakfast of eggs, bacon, sausage and hash browns and toast. Bacon was good. Toast and hash browns were good. Sausage didn't look cooker - wow! Eggs were runny!!!! I asked for over medium. I had to show the waitress what they should look like after she brought me two more runny eggs!!!! Ridiculous. What so difficult about making sure the whites are set? I'm not the type to rerun food but this was gross to me. Anyway, they didn't even take anything off for the yucky eggs which I didn't even eat. She took them back. Oh well. Good to know. Won't be eating here again. We will drive a few minutes to Canela instead. They know what over medium is lol!!!

30 minutes for takeout breakfast, (they aren't even busy), is ridiculous! These as the other poto restaurants have a problem with expediting. Don't go here if you're in a hurry! It's a Monday. A slow day!

Fast service for my carryout order. Took it to my room and found that they forgot to include my English muffin and my over easy fried egg was a solid hard yolk! Hash browns were standard fair with no catchup included in my carryout bag. The bacon was flavorful and thick cut. The sausage was fine. Both would have benefitted from a little degreasing with a paper towel before they were packaged up. Wasn't a great way to start the day although I've had many good breakfasts here over the years and service has always been friendly.

I met a couple of friends here before we walked around the casino, it was our first time going to Potawatomi. I had made dinner at home so I did not eat-- this review is based on what I saw and my friend's reactions to their food. The server, as nice as she was, was maybe new. The food arrived very late, people around us that got seated after us were almost done with their dinner before our food came. One friend got the steak and fries cooked medium rare... it was the rubberiest looking steak I've ever seen. He was chewing on that thing for a long time and when I asked him how it was he just stared back with wide eyes. That entree was $19 which is overpriced. My other friend ordered the farmer's breakfast which looked average, it was $9 which is priced right for what she got. It's sort of cute inside; it's in a hotel lobby and it feels that way as hard as they tried to zhuzh it up a bit. I would give 1 star but our server was nice and she was trying to be great at her job, maybe just needs more time. Definitely won't be coming back here.

Whoever the manager is of this cafe is doing a poor job. I know they are short staffed, and once I get my food I'm happy but getting seated, getting waited on, getting food in a timely manner is AWFUL. JUST AWFUL!!! Makes even a patient person upset and can ruin an entire meal. An entire day even.

This is the casual dining restaurant in the hotel where I had lunch during my stay. The decor is nice and very Milwaukee-centric.I was seated immediately for lunch.My server was very mindful of my deadline to catch the airport shuttle and brought everything quickly. She was also very friendly.I had a drink from the adjacent bar and a fish sandwich. The fish was beer battered in Wisconsin's tradition and very good - crunchy and big. The cheese was melty. The bun was good. But there was A LOT of tartar sauce on it, which made it a real mess to eat.My fries were seasoned well and impossible to resist.This is a nice option for an affordable meal.

I'm a frequent visitor to Potawatomi Hotel and Casino and eat at the buffet, the sports bar or Ruyi, regularly. On Wednesday, 7/26/18 at 12:30 PM, I wanted to eat a quieter meal with service and so opted to check out the Canal Street Café inside the lobby area of the hotel where the Locavore restaurant used to be, my first time going there.When I walked into the front desk area, I immediately noticed how bright, open and inviting the space was. The floor to vaulted ceiling windows allows bright sunlight to naturally light the dining room, which has mostly four-top tables and a maybe two or three booths.As I stood near the front desk waiting to be seated, I noticed the bar area of the restaurant, adjacent to the desk, was completely empty and no one behind the bar; i.e., no bartender, or I would have sat there. I also noticed that there were hardly any patrons seated in the dining room and I assumed that, for sure, service would be excellent on this day.After about three minutes of waiting by myself, a group of six or seven ladies arrived together at the same time the hostess appeared. She immediately engaged them in conversation and then took them to their seats. They apparently didn't tell the hostess that I had been waiting when they arrived. (Not a problem for me.... I was in no hurry). However, again, I found myself waiting, alone and didn't see the hostess, ever again.After several more minutes of waiting, a server who had made eye contact with me two or three times, came over to me and asked me, "Are you waiting to be seated?" She ultimately seated me at a table, handed me a menu and said, "Sue is your server. She'll be with you in a minute."I perused the "lunch/dinner" menu. I forgot to make notes, but it is a two-sided, limited menu that was heavy with hamburger choices and specialty sandwiches. I was hoping to find a Cobb or Chef salad with hard boiled egg, but was disappointed.I never saw my server. Though I made eye contact with no less than three other employees who I believe were bussers as well as the original server who seated me, no one came over to my table. (To iterate, I never saw the hostess again). No one offered to get me a drink. I sat for exactly eight more minutes at the table and decided that I had waited around too much already, especially for a restaurant that had only a few tables worth of patrons; i.e., I was not expecting things to get any better if I stayed.The management at this place obviously has issues, considering the experience I had. Everyone involved is in need of training and supervision, at the vert least. [How disappointing!]

Food is so delicious and inexpensive. Portions are huge and Bloody Mary's are awesome and full of all the goodies you'd expect. Service can be lacking at times due to being understaffed or time of day you go. They always apologize for anything that takes too long and will be there to check on you to see if you need anything extra. A little hidden gem you wouldn't expect

We arrived with a party of four for Sunday brunch, (which looked great, as advertised) a few minutes after the brunch was scheduled to start at 10:00 a.m.; several tables were empty. We were initially told a 20 minute wait, then, a minute later staff changed the estimate just given to a two hour wait. We got a drink at another casino bar and waited for a call. An hour later we checked. Still empty tables, but we told there were 12 tables ahead of us and it could be another hour. We saw many other disappointed people. We left at 2:00 p.m., 4 hours later, never having been called. Shame on Potawatomi! It looks like the advertisement of Easter Brunch was just a ploy to get people to the Casino, with no intention of offering a brunch to most who came.