Bush Gardens

DO NOT RECOMMEND!!!! Owner is very unorganized and does not provide good customer service. Makes you feel liike an inconvenience each time you call or follow up on items. Might have to much on plate for large events. Asked for food tasting at least 8 times and owner didn't want to provide and never returned calls to schedule. Ended up having to cancel since owner never returned calls and after sending cancellation notice still never received a call from anyone. New facility that does not provide top notch service like over venues and does not provide stressfree planning. Went somewhere else 5 months before event....

I was the officiant for a wedding at this venue. The owner Lynn treated me like I have never officiated a wedding before. Not only was the owner Lynn rude and condescending during the rehearsal, she was rude to the wedding party and insisted they change the ceremony structure that we had already agreed on. She was rude to the groom's parents and siblings who were Spanish speaking. She was rude to the florist and DJ. The buffet style dinner took a very long time to be set up and then after being served the wait staff seemed to hurry you to finish eating. It felt disorganized. The venue is very pretty and large, but I don't think it is worth dealing with that woman.

My sister recently got married here and I was the MOH. I went with her to several meetings before the wedding. The owner, Lynn is EXTREMELLY UNORGANIZED and sometimes rude. Weddings are stressful enough and Lynn did NOT make it better. Both meetings I attended she would often get off topic. She would also say one thing, but then change her mind, often. For example, she told my sister that a seating chart was required and that the tables needed 7 to 11 people at each one. So my sister, my mom, and I spent hours making a seating chart only to be told 3 days before the wedding that the tables could only hold 10 people so we ended up having to move people around. She was rude about my sister's food choices as well so my sister sort of got what she wanted, but no really. Thankfully the food actually tasted good. For both meetings we got there maybe 5 minutes early and both times the doors were locked. Lynn was fairly friendly before my sister had paid for the wedding, but as soon as she had paid (about 3 weeks before the wedding) she became rude and condescending. The night of the rehearsal (which we had to do on Thursday even though my sister was not getting married until Saturday) Lynn was "trying" to be helpful and tell my sister, her fiancé, and the officiant what to do, but it was invasive and mean. Also the rehearsal was supposed to start at 5:30pm, but Lynn had somewhere to be so she was trying to rush us along. We ended up having to go through the rehearsal twice because half the wedding party wasn't even at the venue for the first run through. The day of the wedding Lynn was also quite rude. For some reason she was mad because the bridal party was not there at 3pm (because we were out taking pictures before the wedding, because we were not allowed to be in the building before 3pm). When we asked if there was some place to put our stuff for the evening she said we could use the room in the basement, but we had to remove our things immediately after the ceremony (I have no idea why). The ceremony went fine (despite the fact that the wedding gazebo is on an extremely busy and therefore loud street.) Afterwards while the bridal party was taking some more photos the guests were supposed to have appetizers and cocktails in the patio area, but Lynn decided last minute that this would happen in the reception hall instead. The appetizers were good, but they ran out of plates and napkins quickly and when my uncle asked for more, the staff (well, Lynn) was rude to him. My sister paid for open bar for 4 hours, but the bartenders were not informed and were initially charging for alcohol. Also the first barrel of beer was flat, but they changed it right away. The open bar included beer, wine, soda, and rail drinks. The beer, wine, and soda were good, but the rail drinks were awful. I understand they want to save money, but this booze was lower than bottom shelf. It was terrible! Other things that I didn't care for included Lynn being mad about where the photographers put the photo book and the fact that she made some very off color comments about the groom's family being Spanish speaking. The rest of the staff was relatively nice except they forgot to serve cake to the head table so the bride and groom never had cake at their own wedding. If you are a fan of organization and good customer service, DO NOT book your wedding at Bush Gardens.

The only reason I am giving this place a single star is because 0 stars is not an option. I, thankfully, did not book my reception OR ceremony at this place. I made an appointment to see the venue about a week ago. Lynn, the owner, called me at 4pm to confirm my 6pm appointment. When I arrived, about 10 minutes early, I found the building to be all locked up. Once I had walked all the way around trying to figure out how to get in, a gentleman approached my bridesmaid and I in the parking lot, asking if he could help. He pointed us in the direction of the BAR across the parking lot! We walked across to the bar, asked around for Lynn, and had her pointed out. When we approached her, she complained that she had just gotten her FIRST drink, and was suddenly claiming our appointment was at 6:30pm. Why I didn't just leave at this point, I don't know. She let us in to the building, where I was told my guest list was not enough people to rent out the large reception hall, but I could have the smaller area off to the side, that clearly is not taken care of. She wanted to charge me the same price as the large area, but then told me she would not rent out the large room for the same day I rented the smaller of the two. When I tried to ask why I couldn't just have the larger room, since I'm being charged the same price, and she wouldn't book both rooms, she said she "can't help me on that one". Then I asked to see the outside ceremony location. I asked if there was any backup plan in case it rained. She said no because I'd be under the gazeebo. I pointed out that the guests are not sheltered by anything. Lynn stated that "that is their problem". At that point, I just couldn't handle the thought that business makes money, and I gladly got out of that place!! DO NOT GIVE THIS PLACE YOUR BUSINESS!

I am so sorry that you feel this way Anonymous T about Bush Gardens. I held my event at Bush Gardens in the month of May 2012 and I could not have been MORE PLEASED with the Venue and Service. They paid attention to detail and were very accommodating. The owner was very nice and attentive she answered all questions and concerns and I have had to make changes on some things and everything went off without a hitch! I will recommend Bush Gardens to everyone! I love the fact that they have the diversity to accommodate indoor as well as outdoor events which provided BEAUTIFUL photos!I don't think you will have anything to worry about for your Big Day!

Had my wedding reception here a year ago and was very pleased with the food, many of my guests commented on how great the chicken and shrimp kabobs were, and I agreed, they were excellent! I also was very happy with how nice the inside of the hall was for being so reasonably priced. We were trying to throw a nice wedding on a somewhat tight budget, and looked around for a lot of places, and this one was very reasonably priced for how nice it was inside.However, the owner Lynn was a bit of a pistol to work with. Throughout my wedding reception she was hovering around the guests, smoking on the patio with them, and bossing around her employees like they were idiots. It was all very unprofessional. Additionally, she kept coming up to me during the reception, about issues that were occuring throughout the night. For example, a bartender apparantly got stiffed for a drink, and she felt the need to come tell me while I was eating at my head table. Then one of my guests got pretty drunk and she kept telling me that she was going to kick her out. I didn't want to be bothered with any of this on my big day, yet she didn't seem to care.Lastly, I paid an extra $150 to use their projector screen to play a photo montage of my husband and I, and it never got played. I asked the owner and the bartender twice during the night to please play it, and it never occured. Generally, the staff and owner were very unprofessional, but it was hard to give this less than a three star rating because the food and venue were so good. I have yet to ask some of my guests how their impression of the table service was, but I'm guessing they didn't recognize the owner's annoying behavior the same way I did.

I recently had my wedding here. When first looking for venues I fell in love with how beautiful Bush Gardens is. After a few months of dealing with Lynn, the owner (the only person you can deal with) I instantly regretted my decision. She takes days if not weeks to respond to phone calls/emails. When you do finally get in for an appointment she is extremely unorganized and gets way off topic with her personal life. Lynn is very unprofessional to work with and for me, planning my wedding was much more stressful than it needed to be because of her. On the actual wedding day there were many things that not only disappointed me, but things my vendors and guests commented on as well. She made setting up for my vendors difficult as well as seating my guests. She approached me multiple times during the wedding day with problems she should have been able to handle as a professional. Ex. Before I entered for my grand march Lynn frantically informs me that a guest showed up that didn't RSVP. She rudely told me that they would not be fed because she only made enough food for those who RSVP'd. I could clearly see from our seating cards that we had guests that RSVP'd that did not show. How she could not figure out to give the food for the guest that did not come I still do not understand. If you choose Bush Gardens despite this post, I urge you to have a buffet style dinner. I had a sit down dinner that Lynn assured me they could do. There was over an hour time difference from when the 1st table was fed to the last. I had tables on the dance floor that were being rushed to eat their food so the tables could be cleared for dancing when they had just been served their main course. Common sense would tell you to serve the tables you have to be move 1st. My guests at those tables had to stand or find another table to eat their dessert. I was horrified. I don't want this review to turn into a rant, so I will stop there. I just wish there would have been reviews to forewarn me of the experience I was about to endure. A wedding day is only something you get to do once. It is expensive and there is no re-do button for bad service. Don't let the beautiful venue fool you. Take the time to look for a venue that has professionals you can trust working for you.

Went to a wedding reception here recently. Food was good and the place was very nice. Here is the fair warning part. TWICE I received change for $10 when I paid with a twenty at the bar. The first time I didn't catch it. I figured it out a bit after, but wasn't sure enough to call them out on it. I watched the second time and sure enough she tried it again. I told one of the servers and she rolled her eyes and smiled. Nothing was done about it. Be very careful with your money there!

I was a maid of honor in my best friend's wedding & it couldn't have turned out better! EVERYTHING was on point...the FOOD, the SERVICE, and the ATMOSPHERE! I can't rave enough about the food there! It was just delicious & all the guests said how much they enjoyed the food and the ambiance. Lynn, the owner and her staff, were so very helpful that they went out of their way to make sure my friend had the best day of her life! They even went out of their way to locate "special colored" flowers for the day & had to go to multiple stores to find them! The flowers turned out beautiful & it's just the little touches that made it special. They really treat you like you are family! I would tell ANY of my friends to check this place out! The prices are very reasonable for a perfect event to remain a wonderful memory for a lifetime!

I can tell you firsthand this is not where I would book an event of any kind. The owner is very impatient and rude. The food is precooked and shipped in from God knows where. Can I have some water please? Uh, we have water at the bar...Substandard service all around. Not worth the bucks you shell out. Did I mention the owner? Hovering and rude.