Big Norm's

I went to big norms for a Togo order for lunch. I ordered my favorite, maxwell style polish meal. It comes with fries and a drink. I don't know why their fries are so good!!! I barely had any left to take any picture of. The polish is perfectly made, the ends are my favorite because it's crispy. They have daily specials. The service is pretty quick, I think it took them maybe 5-7mins. I will say if you eat at big norms I would bring cash. They have a 5% fee any time they swipe a credit card, however, that still doesn't deter me away from the restaurant. I have never dined in, but the physicality looks clean. The colors inside the restaurant gives Ma and pa vibes. I would definitely recommend this spot, it's a hidden gem.

My fries were super flimsy. The service was lacking and it took a long time for the order to be done when I was off from work. I had a short break, and it shouldn't have taken as long as it did. The service could have been better imo. The vibes ok here. I've ate here a few times with no problems. I'll update on the next experience.

Food is really good. But, the service is ass. No face expressions, no thank you's. Definitely missing good mannerism.

Food is really good, just not worth the price you pay. If they r gonna give u a small drink with the meals, they should atleast offer free refills, but instead theu charge u for the refills

Great place. We've been going here for a while, and they have only gotten better with age. Great service too! The fries and onion straws are great, which seems to be harder and harder to find, nowadays. Lots of cool Chicago memorabilia to check out while waiting for your food too. :)

First time here ,ordered a burger with fries and a drink. Burger was ok ,fries were too salty and overcooked. $2 for refill on drink. Prices are ... I mean it's 2022. Let's go Brandon.

I've been going here for over 12 years, so glad they stuck around. It's like a small memory of my comfort food. I appreciate your business so much!

I printed off a $5 certificate from restaurants,com. Drove 13 miles to Big Norms (twice). 1st time arrived after 7:00 pm, they were closed. 2nd time today, ready to order, the man informed me the owner isn't taking these certificates anymore. I explained, I came to this establishment (twice) to try it and use the certificate. He said sorry, the owner said no and the owner just left. I then asked, if he can simply throw in an order of fries, he laughed and said no he can't do that either. We left without ordering anything. We will never go back! He lost not only me as a customer but also the friends and family that would go there living in Gurnee.Don't know how the good the food is and will never know! I don't care!Foolish way of doing business. If you don't want to accept certificates from restaurant.com, don't be part of the service!

food is always warm and fresh. staff is great and always nice. I think they just need more and better bathrooms. also they should expand and make another restaurant.

Norm's is the greatest! We stumbled upon this gem one day and life has never been the same. I love the gyro cheeseburger! one of the best creations EVER! I haven't had one bad thing - I am still working my way through the menu, but have loved everything. Norm is also one of the most awesome guys, I love stopping in to see him!Thank you Norm and crew!