Big Deal Burgers & Custard

It was one of those evenings where you need a quick bite and nothing is working out. My son requested burgers, my husband and I try to eat plant based, so we chose a spot that had both plant based and beef burgers and...closed. After a couple more false starts, we just needed dinner, plant based or no.Enter Big Deal Burgers & Custard. It was a warm late summer evening and we entered and the restaurant was also quite warm. They didn't seem to have air conditioning. That said, they had plenty of outdoor seating, so we opted for that as there was a nice breeze outside.I ordered the patty melt and cheese fries. The patty melt was ample and delicious with caramelized onions. The cheese fries were also delish. Our cashier was so lovely! She was friendly and welcoming. They don't really have any vegan options and for vegetarian options, they had a grilled cheese and I think some salads (obviously, I dove straight into some beef but better options were available).Appreciated the reasonably priced dinner for my hungry family!Get to it!

Stopped here since I heard good things about this place. Since it was Friday, I had a fish sandwich and onion rings. The sandwich was fresh, hot, and delicious. Definitely cod. The onion rings were crisp, and flavorful. Since they had fresh custard on premise, I had a vanilla shake, which was rather thin for custard. To be honest, I had better custard at several different Milwaukee locals before. The staff were polite, friendly, and accommodating. A little pricey, but in today's economy, you expected it. Plenty of parking.

We heard great things about Big Deal so finally decided to try it out. Right off the bat, I was disappointed to see a sign by the register saying the prices may not be accurate on their menus. Paper menus - makes sense. Can't reprint every time. But the TV menu boards in the restaurant can't be updated? We had an upcharge on everything we got and that's on top of a bit of a pricey menu.We both got combos so one could try the fries and the other onion rings. *Upcharge for rings as a side (more than the difference between fries and rings on the menu).Burgers were on the larger side and cooked well with plenty of condiments. The onion rings were good but could've used more in the bag. The fries portion was much bigger and they were pretty good.It took some time to get our order. Plenty of seating and they had NFL on to keep people busy while waiting for their orders. The bathroom was freezing and a little grimey but maybe it's an older building. We waited until after we had lunch to order the flavor of the day which was the best part of this experience. The 3 scoop cup of the flavor of the day price actually matched what was on the menu. Very good with plenty of toppings. All in all, not a bad burger place but I probably would only come for the custard next time.

Seriously ? How can you people think this is good ? It's run by cheap people who haven't been able to find someone cheap enough to make a website. It's been 4 yrs..lol.Go to Culver's anything is better than this cheap crap.

Everything was fresh and hot made me feel special! Was a bit slower that I thought but I'm willing to wait since it seemed like they made it to order so I had no issues with waiting and it was worth it for the price and the flavor yummmmm! I went early at 10:30 when they just opened! They do get busy but it's a custard burger to order play so with it being that good ur going to wait some for quality food!

Great service as always! The food is fresh and never old or been sitting around in a warmer! crispy fries and amazing custard! we always stop here when we are in the area, and love this place!

LOVE big deal. Get the California burger, to die for. I also love their root beer floats

It's a good burger place. Price is reasonable, but the service is very unattended. The place needs attention . The chairs are oldcushions need to be replaced. The table-was a bit wobbly. It would be a great place to take your kids for a cheaper meal. If you don't care to much about what the place looks like.

So I placed an order in the drive thru and when I received my order I went over the items that should be in the bag and the cashier said that everything was there. Ensured that he was correct, I did not double check. Drive 10 miles to drop off food and realized I was shorted fries I paid for. I drove all the way back and they gave me the missed order of fries that I paid for. I said hey if you want to throw in a second order for my inconvenience. They looked at me like I asked them for $100 and outright refused. How stingy can you be? The quality of food has gone down tremendously while the prices continue to sky rocket. Poor customer service.

Went through the drive thru.When we got home we discovered our order was wrong and we never got a receipt or my wife's debit card back.I had to make the 15 minute drive back too get our order remade and my wife's debit card back.What they should have done besides remaking my order is credit the debit card for the inconvenience I was put through.Poor customer service in my opinion