240 West

Gave my husband food poisoning. The little waiter man they had serving us was completely inept. Not like it was when I was a child. The service and quality of goods/service now compared to 30 years ago is so different. It's gone completely downhill now. Stay anywhere else on the lake at this point. Better breakfast spots in Fontana too.

Good food from a nice small menu. The service was terrific. The room is delightfully dignified and comfortable. We sat next to the fireplace and could not have been happier. Try something you wouldn't normally, have the house Old Fashioned, don't skip dessert. Have an espresso with it. We felt like appreciated guests. We would happily come back.

The food, the service and the ambiance was amazing! If you are one of the first people to arrive you can choose between a window seat or a fire place seat. The breakfast buffet was only $15 and the cheapest option compared to anything off of the menu! Loved it here though. They place nice quiet classy music as well so it's very romantic for a date spot.

This review is a bit old as it seems I have forgotten to click on the post button. But anyways,I came to this hotel apparently on a very bad weekend as there was a dance competition happening with a lot of young ladies with their dance moms and dads were in town. There was also a lot of snow so we decided to just eat on the premises and went to this place. So in the morning we came here for an open buffet which had few deli meats and cheeses , cereals and veggies and we were charged $70 for it which I thought was ridiculous but that's not why this place gets a one star. We came to the same restaurant at night as it was the only place that was available. And I made the mistake of ordering the old fashioned signature drink. The server was apparently also the bartender. She was an older lady who made my drink. After the first sip I noticed something was wrong so I took another sip and realized that my drink had sparkling water. I thought maybe I didn't check the ingredients of the "signature drink" on the menu so I went back and checked and surprise surprise there was no mention of sparkling water. So when the server came back I asked if she can redo the drink without sparking water and she was surprised but she took it back. She brought it back but this time it had water. So I asked if I can have my old fashioned without any water and that's where she became defensive and said that she has been making this drink for 50 years (making her at least 71 which she probably was not ) and it is how an old fashioned is made and then asked me if I ever had an old fashioned before. So because I'm polite and respectful towards someone who is older than me I chose not to respond to her. But I have to say this was the WORST customer service experience I have ever had in a restaurant. Even if I was completely wrong about the drink ( which I am not), if I asked politely for something then please go and do it and don't be defensive about it. The food was alright and nothing to write about so this place gets a gigantic zero due to this incredibly rude server.

First time coming to this resort I booked at least 3 weeks in advance and for thanksgiving week, I called for 2 weeks 2-3x a week trying to make reservations for Thanksgiving dinner because their website said it fills up but they never answered left voicemails nothing! Today I went there for dinner and we walked in and were the only ones in the restaurant besides a table of 10 we sat down, had our drinks, mind you I wanted to get tipsy because for once I didn't have to drive to dinner, the large group got their meal within minutes of us sitting and we waited and waited the server never checked in on us my wife and I finished our drink in 5 min our food didn't come in until an hour and 15 min and we could have easily been on our 3rd drink but the server never came, we finally got our meal I had the half chicken which was hot on the outside but cold on the inside like they microwaved it, the garlic mashed potato and the jasmine rice was bland I would have normally walked out but my kids were actually behaving and we were having good conversation. definitely glad we didn't make thanksgiving dinner their because I would hate to see how their service is when they're actually busy.

We went there for breakfast. Burnt toast and salty eggs. Oily sausage links that were hard to cut. We ordered a la carte and I think most of our food they just got off the buffet. Not good at all! We were basically ignored for service.

The view is lovely but this resort restaurant is in need of improvement. First of all, the service is very slow and inattentive. We ended up eating here 4 times (2 dinners, 2 breakfasts) due to staying at the resort and not wanting to drive. Each time we noticed tables seated after us getting their food. We had trouble finding servers to help us. Dinner was good my husband's burger was excellent, the pizza dough appetizer was very good and I liked the 240 salad and mushroom ravioli. Breakfast was not as good, undercooked omelet, go with the buffet because no one will care to check on you. Overall, you can get the same food without the hassle by ordering room service.

Service was horrible. Food quality just above mediocre. We were left waiting numerous times, food had zero taste and was cold

We have been coming to The Abbey for 7 years now. We love been here.The food at 240 had it's ups and downs. Tonight's dinner was definitely a up again. Our favorite server was there with his Dad jokes. We love the upgrades the Abbey did! And 240 is doing good

As stated in my previous post our stay at The Abbey was excellent. However the food was a major disappointment. The chicken adobo and rice was quite tasty but lacked in presentation. Placing the rice in an alternate place along with adding some veggies like shaved carrots and some green beans would have enhanced the meal. My wife's burger had a burnt egg, burnt bacon, and undercooked French fries.This morning we ate at the breakfast buffet. The pancakes were cardboard and the rest of the food was mediocre. My hope was to not leave the resort and eat at the restaurants within the resort. Unfortunately that wasn't the case due to poor quality of food. In summary The Abbey needs to make some adjustments to their food offerings. This would definitely enhance guest's experience and would draw more patrons.