Torchy's Tacos

The Grande Burrito was just as advertised: Grande haha. It was huge, filling and delicious. The restaurant was very clean, spacious and the warm lighting was comfortable. The staff members were also friendly and patient. I'm not really one to fret over a service worker's smile but the girl who took my order felt like she was giving me a genuine one even at the end of her shift.

I was really excited to try Torchy's Tacos, but unfortunately, the food didn't live up to my expectations.We all ordered steak fajita burritos, along with a side of guacamole, chips, and queso. The best part of the meal was definitely the guacamole--so fresh and delicious! However, the burritos were disappointing. My husband's was wrapped strangely, with one tortilla only half-covering it and another just tucked in, not fully wrapped burrito-style. Another burrito fell apart completely, making it difficult to eat. The queso also wasn't what we expected.On the bright side, we sat outside, and the atmosphere was nice. But overall, the food wasn't great, and I wouldn't go out of my way to return. It was okay to try once, but not a place we'll be visiting again.

Six friends and I planned on meeting up for dinner. We even made a flyer with the address and time just for us. Unfortunately one of our friends shared the flyer with Ami, a manager, and she promptly messaged us on Instagram calling us disrespectful and to go somewhere else. Incredibly poor customer service from leadership before even setting foot in the restaurant. I did inform Ami's boss Jake Shaw and the area manager Tony Belter of this poor customer service via e-mail and never received a response.Ultimately, the individuals running this location do not care about their customers at all.**Update** completed link for feedback provided by owner

Scam!!They tell their rewards on their app yet when I went into the Gilbert location he said that it's some special rule that they don't apply on the app that the rewards on the app and some other BS. Do not support businesses that lie and try to lower you in with tricks that don't even have the decency to put it in small print but feed you some line of trickery and twisted words just to get you in the restaurant. Will never be coming back here again and will advise against dishonest practices from other restaurants very disappointed. also, this is completely false advertisement. A complete lie I ordered some food went in to pick it up and then an attempt to redeem what they profess to offer on their app. I was fed the above lie by this restaurant. Completely dishonest organization.

Happy to find one of my favorite TX tacos joints in the Phoenix area! The tacos are always consistent and they have a hidden menu here as well! This location also has a bar area with a few beers on tap.

A classic TexMex chain from Texas had started to branch out, even to my second home in AZ. I was surprised seeing the Torchys logo again and grateful they are closer to me than Texas now. This location in particular seems pretty new. The staff is great and attentive and the overall restaurant is well kept. The food is classic as always, served fresh and seasoned well. The queso is to die for and their chips are always a hit with anyone I'm with. Overall, I'm glad Torchys is in AZ now so I can visit more often. This location represents the franchises in Texas well!

Fianlly had my first Torchy's experience. Lots of good options to choose from. Looking forward to going back again.

First timers at Torchy'sThis vision started with their founders as a food truck in 2006 in Austin, Texas. Today there are over 125 locations throughout 14 States & growing.Neat concept as you walk in to place your order at the counter and then grab a table or take it to go! They have a nice bar area offering margarita's and few mixed cocktails and beer.We sat at the bar and grabbed a few drinks and an appetizer. Their Threesome for 4! It's a half order size with fresh chips, green chili queso, guacamole and a choice of salsa. We wanted BOTH the Roja and the Tomatillo. Little extra charge for that, but perfect for sharing & really tasty, yet a little salty.Enjoyed a Mexican Candy Margarita which is Don Julio Blanco Tequila, Grand Marnier, Watermelon purée, dash of hot sauce and a generously rimmed topped with Tajin. They offered a Mango Cart beer on tap by Golden Road Brewing out of Los Angeles, never had it before and really liked it as it paired well with the Tortchy's chips & dips.We'll consider coming back to explore more of their menu. They have a wonderful Happy Hour Monday-Friday from 3-6 PM even though their website states 9PM (?) unless they do a reverse Happy Hour at that time as well but, unsure about that.Enjoyed our experience and our bartender was very pleasant.Note-All their tortillas are made from scratch in house. *Didn't realize this until now (and doing a little research) that unfortunately, they do use MSG in their food. Which makes me a little more leery to return for food anyway*

First time coming in to Torchy's, and really enjoyed it! It's a nice restaurant with a good amount seating inside as well as a nice, covered patio for outside seating. TVs around the bar and outside, too. The food here is delicious! The tacos are a little pricey per taco, but they are huge and loaded with toppings. Tried the Trailer Park and Republican - both phenomenal! We ordered the burrito with chicken and it was huge! Tasted great even without any of the salsas that come on the side. Would absolutely get these again! We got an order of the half size guacamole and was a little disappointed. It's very small (I get it being a half size) and pricey for the amount you get, in my opinion. That being said, the guac was so good with a slight kick!Solid kids menu and prices that were better than some other local spots.They do have a full bar and beer on tap, as well! Happy our every week day on both food and drinks. Overall, we will definitely be back to try more delicious options. This is a great Mexican spot in Gilbert!

Torchy's Tacos is the kind of place where queso dreams come true. Their queso and chips aren't just good; they're the stuff of legend. Imagine golden, melty cheese mingling with a perfect blend of spices, topped with guacamole, and served with crispy, lightly salted fresh chips that practically sing with each crunch. One dip and you'll understand why this queso has a cult following - it's like liquid happiness, but better. Mix it all together to see what I'm talking about. The a service at Torchy's is a bonus as well. The staff is attentive, ensuring your taco experience is top-notch. And speaking of tacos, they're on point - bursting with flavor and creativity. Don't leave without asking for the secret menu; it's like discovering the hidden level in your favorite video game, but tastier. Torchy's Tacos is where your taste buds get a VIP treatment, and trust me, they'll be thanking you.Love this place I have been going at least one a week,just needed to share my experience. Almost forgot to mention they have a bar with good beers on tap. Enjoy.