Tatt'd Cakes

I do not recommend working with Lisa. While her product is good the overall customer experience was poor. 1 - Communication. I left a voicemail and sent email and did not hear back for over a week. She said the message went to spam. 2 - Finished product. I ordered extras to be put on top of cake as decor. On the day of the delivery she emailed me to explain the toppers were destroyed. She did not offer any sort of alternative therefore leaving me hanging to resolve myself. She did offer a refund, however, has not processed it and once again I had to write her twice to follow up on the refund. I will choose to support another local business next time.

If I could give this less than one star I would. I ordered a cake for my sons first birthday party from Tatt'd Cakes, she responded fast (at first) and communication was great. However, the day of my sons party came and we had scheduled to pick up the cake from Lisa at 11:30. We went to THREE addresses that were provided from her social media, which were all different addresses, almost an hour away from our home. All the addresses were wrong, she didn't answer her phone, emails or direct messages. We were late to our OWN party and had to rush out and buy a cake from our local grocery store. I'm out money from my deposit, and she has yet to email me back or respond is anyway. If you want a cake, don't order from Tatt'd Cakes.

I would literally rate this less than 1 star if possible. My daughters sweet 16 cake was ordered from here in addition to cookies and cake pops, her dog ate the cookies and cake pops and she proceeded to notify me at 3:02 pm the day of her party when delivery was scheduled for 4:00 pm. The only thing left was the cake, which was delivered over an hour late and the wrong color. The pieces were falling off the cake. The 6 in 16 was lopsided and the cake was too hard to eat and ended up in the trash. She expected me to feel sorry for her that the dogs ate six dozen cookies and she was out more money for that. I'll never do business here again.

We decided to give Lisa another chance and she knocked our socks off. She really is talented and dedicated to her work. If you want the best looking and tastiest cakes in the west valley, call her.

I would review the cake and cupcakes I ordered for my 10th wedding anniversary party in October, from Tatt'd Cakes, if they had shown up. Instead, I was the victim of a no call, no show, no response, no apology shaft from Lisa. I had to send my daughter to the grocery store during the party and my entire schedule was thrown off, due to waiting for Lisa to show up. It has been a month since the party, and I still haven't heard from her. She may make great cakes, but I wouldn't know, since I didn't receive mine.

IF this Lisa is who I think she may be, a model who became fairly well known about 25 years ago, then she is a lovely and loving sweetheart who does great work. With regard to all of the negative reviews here, we need to understand that people make mistakes in judgement despite their intelligence and warmth of heart. A certain sweet and adventurous Lisa of the same age and with many BTS parallels was charged with an unseemly offence involving two other women in California in 1998. I was going to post a pic unrelated to that incident to see if any of you think it is a young version of the owner, but I need to do more research.This ''other'' Lisa (as Lisa D.) was thinking of becoming an entrepreneur and of opening a video store that sold unconventional videos, and she even had a defunct site called styllefiles. Again, I am not saying this ''other'' Lisa is the owner, but just about everything lines up BTS. We do need to check a person's track record, including their character. A very sweet woman if it is her, but please allow for her occasional lapses. I know that it is not easy when she promises things. I think she may also have a bunch of kids to add to the mix! (not the cake mix!) I think it is so cool that a sweet woman like her would continue to produce so many ''delicious items'' as the years go by!

Don't order from Tatt'd cakes if you'd like to actually receive your order! Placed an order for my son's first birthday two months in advance and paid in full- day of the party she wouldn't respond to messages or answer her phone. Never got my cookies or my money back. Don't get scammed

We ordered special cookies for my son's first birthday. We had already paid her, and on the day of the birthday she would not answer her phone and was not at her house at the time of pickup. She still has not called back, and now we are out of our money. $70!!! DO NOT BUY FROM LISA MAHONEY!!! SHE IS A CROOK.

Terrible service. I never got the cookies i ordered and then she never responded to me the days i was scheduled to pick up. I reached out through email, personal text and through the website and still got no response. There are many other companies doing the same great work so i would recommend taking your business to them.

I have ordered from Tatt'd cakes multiple times and she never disappoints. Decorations are always beautiful and the cakes, cupcakes and cookies are delicious. I will be using her for every birthday or event where sweets are needed! Highly recommended!