Safeway

Needed a Moana customised cake for my nieces birthday. Safeway bakery did a fabulous job! Especially during holiday season when most others were having a tough time with accepting the order. We've purchased pre made cakes before but this customised one blew my mind. It was 2 flavours and just the way I' wanted it to be!

Great service at the register every time. Friendly and the helpful. Clean inside with well stocked aisles. I like this one better it is a little slower so not so chaotic and usually plenty of open registers. Food expiration dates are not usually a worry here.

Safeway has the best cakes. You wouldn't expect them to be so good here but they are. We ordered a "Marble" cake and it was absolutely delicious. Perfect blend of sweet and cakey. 10/10 would recommend.

Found everything in my list and shelves appeared pretty well stocked. So no issues there. Even got a few of my items on discount with the digital coupons so that's always a win!! Got in line with a real cashier and not forced to go through the self checkout which I avoid at all costs. I would rather wait a couple extra minutes for a cashier than go through self check out. Just sayin.....

This the closest store to us, yet we still drive out to Fry's in Gilbert. Why? Well this place is XXXX. From time to time we would pop in to get an item or two and sometimes a full shopping trip, but with this last FULL shopping visit, we are done!Selection: I give them props of having some traditional Chicago items that we have a hard time finding in the area. For example: Giardinera, they have it (Well now we will just get it at Portillo's in QC), Home Run Inn pizza is another. The meat department is a bit bare and the store itself is all smaller and seemingly less selection than the larger stores in the area.Pricing: Its a hit or miss, but with limited stock, some seem to be a good value and others are not.Service: This is where we draw the line. On our visit, which we spent $150+, we bought soda on the promo. Only to find out when we got back home that the limit was 1 promo (bottles, which were pictured on the ad and cans, which were not). So we were charged full price for the bottles. Would have been nice for the cashier to tell us that, but nope. So I took the receipt back to the store, at which point the limit was pointed out to me. I acknowledged that I should have paid close attention to the fine print; but the register discounted the cans, not the bottles. So I got the smallest discount possible and paid the highest full price as part of the transaction. Mgr just shrugged her shoulders. I said fine, I'll just come back and return the bottles. Came back next day, bottles in hand and saw a different mgr. Told her the issue and she seemed to not care either. Ok, NP. Got my refund and left. Not to mention that the Customer Service area is never staffed, as they float to help registers, etc. So both times I had to wait for them to come over, with no apology for making me wait. Again this was not a $ issue, but one of principle. When you are in a competitive environment, selling commodity goods: you win on customer service. In this case, you lost! So dont complain when this store is shuttered.

This review is with regards to the bakery & ordering custom cookies/cakes. We ordered a cookie for my daughters birthday & Madison who took the order did a great job being very specific in the instructions. When we picked it up today it was not what we had ordered @ all except the writing. We'd asked to have the blue colors blended together w different sprinkles that Madison even attached to the order. It's like the decorator didn't even read the order instructions & did what they wanted instead. The edge was supposed to be the scalloped shell instead they did the dollops & there were spaces in between them Madison offered to re-do the cookie for us but we chose to take the one already made I'm mainly writing this review so people will be prepared for their cookie/cake to not turn out how they ordered it. The cake decorators @ Safeway need to pay more attention to the order instructions.

What a decline. 2 months ago I would have given 5 star review. Been shopping here for 15 years. Recent changes are that they have had a checker at 6 in morning. Now 9. The advertisement items not out especially butcher department. The attitudes of employees have declined drastically. I will still shop Safeway but never in this store.

Pros and cons :Pros: prices were decent and the store was clean. Folks were helpful.Cons: what should have taken me less then 20min total, took me more like 35 minutes because I was walking all over the place looking for what I needed to get. Seems like an odd layout for some of the stuff, like the eggs don't even have a label on the aisle, I must have passed it 3 times. The dairy stuff is all over the place. Why is the bacon etc on the opposite end of the eggs etc.??

Worst store ever...horrible customer service... especially the young kids who work there. Today the young girl who rang me up, was too bothered to fix a price that came up incorrectly, too busy giving me teen attitude and rolling her eyes. this is actually the second time she did similar. Considering the much higher prices, less selection, and terrible employees, I'll stick with Frys, much better...

I used to be an employee here and the manager of the whole store made the environment toxic. She would be on her phone on the floor around customers. Also it seem to me that she mostly pick up a younger employees. She made us feel not really safe in her environment. She even asked me about my personal mental health which is against the ADA. When I shopped here I still didn't feel safe or welcomed by her. I would never recommend going here as a job or even to shop. She makes this Safeway toxic and unsafe