Papa Johns Pizza

My son ordered a pizza from this place at 1:00 pm. for a cash delivery and it took them 2 hours to get to my house and THIS IS UNEXCEPTABLE....they won't get any of my business. Even when we called to order a pizza, I went to pick it up and still had to wait 15 minutes after I got there. THIS PLACE IS TRASH...I'll stick to Dominoes and Pizza Hut.

I used to love ordering pizza from here today I decided to give the another try I'm so tired of ordering a pizza and not getting what I ordered so I ordered 2 of the new garlic parmesan crust one topping pizza with pepperoni well got my order no pepperoni and I called told the lady about it she said she had to call her supervisor after waiting she said for me to drive and bring the pizzas back well heres your picture and the label I will no longer order from this place again ...

The Bacon tastes like canned meat!! And the Alfredo sauce is soupy. I can't believe I paid money for this, Never making that mistake again!!!

I recently decided to order papa johns for delivery and my pizza was delicious. Absolutely recommend this place by far. Placing the order on the phone was fairly fast and quite easy. The man I spoke with was more then pleasant and very patient with me. Delivery time was decent as well.

I was in there last Friday. I placed a time order at 5:15 to pick up at 6:45. Should be enough time right? I got there and they said it's being made. They kept telling me that and I didn't get my food until almost 8pm! I was there with several other people waiting about same amount of time. Uber eats would go in there and leave. I asked them if they are going to do anything for us like free appetizer or free pop. Nope. Salena was the person in charge and I asked who the District Manager is and she told me there is none. How can a place have such bad service and not try to make customers happy with free appetizer or drinks. Or a free large pizza next time. Stay away from this place.

Can't follow directions, asked for well done and square cut. Pizza came under cooked, safe to say barely cooked, doughy, mushy and not cut correctly. Don't really care about the cut but it's the point of followign directions. When I called and spoke to the Manager, he could careless, didn't apologies and was annoyed by the call. I was nice and polite about it. I get it we are all human, but his attitude paired with a pizza we had to finish cooking is why I'm writing this. You would be better off going to Papa Murphy's.

This was possibly the most unpleasant call of my life, and I've received calls telling me loved ones have passed away. The "lady" that took my order was no lady at all, she was a b****. I asked for a honey chipotle swirl and you'd think I asked her for a kidney. She said she was too busy and that I should do it myself. She then had the audacity to ask for a tip and scoffed when I declined. I don't understand how someone with such poor people skills is allowed to answer the phone.

Small but very clean. Friendly staff. Quick online ordering. Correct order. Great pizza. I be back

Horrible pizza! I wish I could have my money back! It has no sauce and they tried to overcharge.

We have ordered from PJP on other occasions but this order was not acceptable. The pizza delivered was someones else across town and who knows where ours was being delivered to. When we learned of the mix up, we called PJP, and was placed on hold immediately; obviously to notified their delivery guy. After minutes of waiting someone who called themselves a "manager" explained our pizza was in it's way back; but rather than canceling the order and remaking the order as any competent manager would do in the midst of a global pandemic! Makaylah, the "manager" advises the driver is on his way to pick up the pizzas that have already been in the house! Isn't this against food industry policy and standards??! Especially during the Covid pandemic?! I also notified the person whose order we received so they were aware of his order having been in someone else's home and inquiry if our pizza arrived at his house. When I informed PJP I did so, the "manager" became upset and told me I shouldn't have done that! Who knows if those pizzas would have gone from my house to his?! PJP never apologized for their incompetency and offered no resolution. There was no accountability nor customer service illustrated to ease the situation or have any regard for their customers health concerns whatsoever! I am very disappointed by their lack of management skills and customer service skills! To add insult to the entire situation, because we opted to cancel our order, Makaylah said our card would be credited at the of the night!! A one star review is overreaching!!