Moon Valley Postal Center

Whenever I have something to mail, this is where I come. Rarely a line, and never one longer than the post office, Moon Valley Postal Center is independently owned and operated with excellent customer service. I especially like that any address I've mailed to before is in their system. I just give them the recipient's name and bada boom: there it is! Most recently, my friend left her sun glasses case while visiting. I cruised in with the case and said, "What's the least expensive way to mail this without it being ruined on the way?" The guy behind the counter popped them in a box with some peanuts and away they went!Mon Valley Postal makes sending stuff easy peasy!(They're located on the north facing end of the strip mall, just around the corner from Blockbuster.)

This place is quirky with the little dog and all of the handmade stuff for sale, but the staff is very professional. If you have the proper ID and fill out the paperwork, renting a mailbox is a breeze. Nothing of mine has ever been lost. It's also never really busy, so you get packages quickly.

They "require everything that the post office does in order to rent a mailbox" i was told. Including the address on your ID having to match the address on your proof of residency even though were in a pandemic and the MVD is near impossible to get into right now.Well, 2 things...1. You're not the post office.2. The post office, nor the ups store, have that requirement.

We've always gotten wonderful, friendly, helpful service from Michael and Doyle at this business. We've not been to a USPS facility in about a year now (and not standing in those lines makes me even happier). Highly recommend!

I dropped of three packages with prepaid fedex labels. They provided a receipt evidencing 3. Only 2 reached its destination. According to fedex tracking, only 2 left their office. I provided the receipt and fedex tracking results. Their response "not our responsibility"! I'm out $79 and this postal service takes no responsibility.

I stopped in to print an email and fax a document. The man behind the counter assured me he could do it but added they would be closing soon. When asked what time they closed I was told 5:30. Looking at my phone it was 5:24 giving me plenty of time to complete this simple service. After a few seconds of looking for the email in my phone, the man says, "can you do it quickly?" Seriously, I was flabbergasted! Horrible business practices if that's how they treat their customers. First time there but will certainly be my last. Hard to believe an owner would act that way so I'm assuming it was an employee.

Unbelievably terrible experience with this postal center. I witnessed 3 people in front of me drop off packages for shipment. This old decrepit white haired man behind the counter appeared to be extremely slow and somewhat disoriented. He rude & short with customers and in every instance told the customers ahead of me and myself, that our packages weighed just slightly over the package weighs rounded number (ie: 2 lb packages were slightly over 2 lbs) and stiffing them for an extra charge for 3 lb weigh. I new he was pulling this on me because I weigh my packages before drop offs. To top it off, he told me that the only means of shipment was through FedX Overnight (over $100) and that UPS Ground ($18.50) was not an option. He would not give me a reason. I ended up taking my package to The Thunderbird & 7th St. UPS Store where they provided me with quick & courteous service using UPS Ground.I plan on reporting this opportunist to the BBB & Department of Weights & Measures. My advice is stay away from this unethical human being!

Extremely nice staff. We have used them a few times and will continue to go back. They are quick to help

Old fashioned quality/friendly service. Nice to have Brian in our neighborhood.

I have a box here and like the place. Easy in and out. The customer service is personable and efficient.