Machi Tea House

My husband and I just moved to the area for his work and I honestly wanted to cry because there aren't any popular boba shops in the area. As soon as I parked in the Safeway parking lot and saw this gem, a huge part of me lit up because BOBA!!!! Especially in this little town?! First of all, can we talk about the decor and ambiance of this place?! For a mom and pop shop, I really admire the effort they put into the inside decor of their boba shop. They offer you not-out-of-the-ordinary boba flavors, so if you're simple gal like me wanting milk tea, fresh taro or avocado with boba, this place will not disappoint! So cool things I'd really love to see in this boba shop would be some cool snacks like an egg waffle or calamari. They do have "popcorn chicken" but it's not the usual Thai Basil popcorn chicken you would have in most boba shops you see in California. Either way, if you're really having that crave for boba, this is the spot!!!!!

I'm not coming back here. Found Machi Tea House on Yelp and decided to try it out. The drinks on their menu don't list what they come with.Sis got a Lychee Green Tea, and I got the Dragon Fruit Cheese Foam (added Lychee Jelly for $1 more). When we ordered, we said to add Brown Honey Boba to the Lychee drink. There wasn't any in it. We asked about it, and instead of making it right, the lady (maybe the owner) scoffed and said something along the lines of, "All the drinks come with toppings." If you look at the menu, they literally just LIST the drinks with prices. How would you know the Lychee Green Tea comes with the jelly? And what if you wanted it plain? We asked for them to look at the receipt, but the lady at the counter just became argumentative until we said nevermind because we didn't wanna deal with it. As we walked out, the lady was still arguing with us. The girl who took our order wasn't any help. She just stood there watching. Whatevs. My drink tasted okay at first, but as it started to melt, it didn't taste like anything but ice. The prices are average, and the place is clean. However, the drinks are mediocre, and if they're going to argue about the drinks claiming they "come with toppings," then maybe they should put up a NEW menu showing what comes in each drink. It's as simple as that. Go if you dare, but we won't be back. Sorry, not sorry!

This place hands down has the best boba tea around! I've been to several places in different states and this is one of the Best! I love the quality of the Tea that is brewed fresh every morning, the drinks are always spot on. The place is so cute and clean. The customer service is inviting and so friendly. This has become my everyday place to enjoy a nice refreshing drink, my favorite is the Lychee green tea! I have 3 young boy's that enjoy the drinks also. Did I mention you can customize your drink to your liking. The owner of this place is professional and gives fantastic customer service!! Would highly recommend!

Nice aesthetic of plants and things Boba was good/refreshing . Macaroons were pleasant and tasty service was a bit dry prices were fair ig

First time here. I'm happy that there is another option in town for Boba Tea! The Thai tea did not have a strong flavor (which I like" and the boba wasn't sweet (which I also like). Still a good drink, good price considering

Love love love this place. When they first open I loved how many people enjoyed it. Best place to get boba from . Enjoy every employee I came across. Very friendly & helpful with the questions I have to ask. Can't remember which person I spoke to about the cheese foam. She does a AMAZING job with the cheese foam. I would say try it. Maybe it's not for everyone but it's for me:). Thank you! I'm always happy to get off work to head over here.

What a lovely, clean venue! The staff was patient and helpful as we perused the options and sizes. We both tried the Thai Milk Tea with brown sugar boba. Yummy! My husband likes their octopus balls (not my thing,!). We spent time chatting. They are really proud of their ingredients - all fresh, no powders. The framed pet pictures are adorable- if you post a cute picture of your pet on their Facebook or Instagram account, it could be selected for display when they rotate photos. We will be back.

First of all the lady who was manning the counter has no patience. its my second time going here cos theyre not that GOOD to begin but since theyre the only place here in casa grande i tried to give them a second go. i asked that lady that was manning the counter on 10/25/23 353 pm whats the difference between bubble milk and milk tea and she looked irritated that im asking then I asked her if they have a certain drink in bubble drink she was like NO THATS ALL WE HAVE. Finally I WALKED AWAY I WILL NEVER GIVE THem a chance its one thing if theyre good but theyre really not!!

Excited that Casa Grande had a boba tea option but wasn't impressed. Drink prices are on the higher side. I always order a jasmine tea with foam. Was pretty disappointed that the drink did not come with much foam on top at all, usually a drink of this size comes with a larger foam topping. The tea itself was also more watery.

DO NOT USE YOUR ATM/DEBT CARD HERE!! If I COULD I GIVE -0 STARS !!! ALL BASE HOW THE OWNER/ FEMALE MANAGER CONDUCTED HERSELF WHEN CONFRONTED OVER CHARGING CUSTOMERS. My daughter and I went here on 8/8/24 and they CHARGED MY ATM CARD $30.34 for 2 drinks.?????!!! I am disabled so I sent my daughter in to order the drinks and gave her my debt card to pay for them . Like any of us parents we give instructions to our kids when dealing with money or debt cards. Keep mind I also have a receipt from the transaction. My daughter wanted to be nice and tip her the 15% which was $1.95 in which is reasonable but NOT $16.77 . So contacted them the following day to correct this and no one retuned my call ( surprise) nor answered . So today I called them and told them that I did not authorize the charge of $30.34 and it needed to be fixed, the owner/ manager said they would not because my daughter signed the receipt and if she has permission to used the card she had permission to sign I which is incorrect. Mind you she was very much disregarded what the situation was and was extremely RUDE AND UNPROFESSIONAL , she was also very argumentative. I told the owner / female manager that it is illegal to expect anyone signature even for a tip if it's not the same name as the card holder it would be FRAUDULENT , so she WILLING CHARGE MY ATM CARD A TIP FOR HERSELF .. All this information that I'm telling this owner/ female manager was directly from the bank . You would think as an owner you would know better to take a tip that's WAYYYYYY MORE THAN WHAT IS EVEN WAS CHARGED FOR THE DAM DRINKS . We called the bank with a stop payment to this ESTABLISHMENT because if they are willing as an owner not wanting to fix what is immorally and ethically unacceptable and way WRONG to take money from a child like she did so as a business owner the public should know how they conduct business. So you have been warned !!! You would think as a Christian/ Veteran business owner morally they would do better but clearly not . RATHER GIVE A REPUTABLE BUSINESS IN CHANDLER THAN RETURN TO THIS QUESTIONABLE ESTABLISHMENT!!! SO ANY PARENTS THAT HAVE CHILDREN GO TO THIS ESTABLISHMENT BETTER LOOK TWICE WHAT YOUR GETTING CHARGED THIS OWNER/ FEMALE MANAGER WILL GET THE CARD INFO CHARGE WHATEVER THEY WANT AND NOT FIX IT SO THEY CAN CHARGE OUTRAGEOUS AMOUNTS SO THEY CAN TIP THEMSELVES!!! UPDATE!!!!The Owner and I spoke on the phone this morning regarding what took place and corrected the issue we had . I would like to thank the owner for calling and making it right !!! He refunded the money and was very gracious about what had happen . It did make me happy to hear from him the reason he built the establishment was for a place for the kids here in Casa Grande to have a safe and fun hang out spot!! Thank you again Mr. Philip!!