Jake's Unlimited

Didn't actually have a good time here like last year. I give it 2 stars because the way the associate handled my experience was phenomenal. Upon entering, it was crazy packed and I mean you have little kids running around everywhere taking over all of the games and rides. You would be walking around for 30 minutes in circles just for nothing to come up. The buffet they had was completely hideous, I'm not understanding how it is and all you can eat buffet, but there was no food there at all.And I'm not sure what birthday party was happening or how many family members there were all together in one, but it was so unsanitary to have all of the kids slapping their hands all over the food all over the fountains all over the tables and chairs, spitting and coughing all over the toys. I was so embarrassed because when I was here last year, it was awesome and I took a friend so that way we can both have a good time and we left within 10 minutes of being there. I give it two stars because the manager we spoke to there was very understanding as well as we were. It was a simple two minutes of getting our money refunded back And walking out of the door, but I will 100% not be back here again. It makes no sense to pay for it ticket you have the arcade and buffet included but none of that there because everyone else is crowding it or fighting over it.

This place was sooo dope! I'm used to places like Dave and Busters which is extremely overpriced and over sooo quick! But not at Jake's!!! We got the one day pro pass off Groupon and had a freaking blast! Four rounds of laser tag, unlimited arcade gaming indoor rides, the buffet was lit the cookies perfection we literally played alll the games then doubled back then had more credits when we left!!!! We love this place and will be back!

Went today for my child's birthday honestly the food is alright since we had bought the $15 value which is for the all unlimited buffet can't complain my kids had a good time I really like how they give freebies for when it's someone's birthday they give a cotton candy & a $10 game card which is 40 credits to play

My friends had their daughter's 3rd birthday party here this past Sunday. They booked the VIP Bowling Suite room from 12-1:30pm. I believe they purchased the Elite party package which starts at $600+tax and includes up to 10 players. Each additional player is $60+tax and each additional diner is $15+tax. My friend said they spent around $1,000 for everything here. The room is a good idea for large groups so that you have a dedicated area for friends and family to gather and eat. You also have a dedicated party waitress. She was very helpful and went over everything with my friends at the start. She was attentive. She brought pizzas, pitchers of sodas, plates, napkins and anything anyone had asked for. For the pastas, salads and soups, we walked to the buffet area to grab them. We were given some time to eat before they did cake, which was a little after 1ish. Afterwards, they gave all the kids wristbands to go play. The place is very different from what I remember back in the day. There is now a bar and a bowling alley (not sure if that was there before?). Food is still whatevers. Needs a little upgrade. The pizzas that were brought to the room were good and crispy but the pizzas in the buffet area were not good at all. Tomato bisque wasn't bad but the broccoli and cheddar soup was bland. Pastas were cold when I grabbed them but not horrible. As I was walking around while watching over my friend's daughter, I noticed lot of the arcade games were broken. Many were out of service and some of them didn't work with her wristband. Some of the older kids said the wait for laser tag took a while and VR was a 2hr wait! Overall, might be a good spot for the young ones but for the older teens and adults, it's not worth it

I've been coming here over 10 yrs. The quality has dropped so much. The food is gross. The salad dressing expired over a week ago. I got chips because I figure they were safe. Expires in 2 days. Is everything in the kitchen expired? The salad smelled could not eat it. The pizza had nothing on half the slices. I spent over $200 on 2 $130 wrist bands. $18 for me to just watch and over $100 on ticket games. I won't be back I pray we don't get sick. I brought it to 2 employees about the salad dressing they finally pulled it. Many games are broke you can't find employees to help

Seems like a cool place, maybe a bit overpriced. The girl at the front seemed like a deer in the headlights. Me and the family stopped in to do some bowling and it was fun. The place seems to be clean and bustling with people. Next time I will check out some of the other attractions, but the bowling was chill.

Ok, you're NOT going for the food and you have to acknowledge that before you go in (but your kids and grandkids don't care). In fact, my grandkids (6 of the from 3-9) love the pizza, Mac & cheese, fountain drinks/ lemonade + the ice cream, cookies and donuts - they don't know any better. You're going because your kids and grandkids are gonna love it - the rides, the arcade games, bowling, laser tag & the all you can eat plus it's indoors (aka, air conditioned) and safe for the kids to run free and have a blast. We've taken our grandkids to jump Parks, indoor gyms, trampolines Parks, but they LOVE going to Jakes and if that means I choke down a slice of cardboard pizza or eat from their salad bar (which isn't that bad), then thats what I'll do. It can be kinda expensive, but if you have the Get Out Pass and upgrade when you get there, the your kids/grandkids will have a full day of fun and snack all day from the buffet.

If you loved Chuck E. Cheese as a youth. And your looking for an alternative to D&B. Here's a nice spot for all of the family. Gorge yourself on pizza, salad & plenty of desert options. The Buffett will leave you no choice but to fill up. Various games to play. Heck, have a shootout, playing a round of laser tag with your Ōmä/Gigi. There's something here for you.

Biggest scam I've ever been tricked into. The website listed a deal in which you buy $25 worth of gaming credits and receive $25 worth for free. Great deal, seemingly. After spending $100 on gaming points for the family and waiting behind 3 birthday parties at the entrance, we were told the gaming points get you absolutely nowhere unless you spend an additional $100 or more on "admission". Never once on the website or in the confirmation email was this listed, and considering we already spent $100 we were not willing to spend more for access to amenities we had no interest in using. When we asked for a refund, the manager refused to do so. She told us the only thing she could do was replace our current gaming points with the lowest level of admission. At the end of the day, a day we thought we would spend playing fun games together turned into a day of hunting around for the 3 functioning games that were included with the admission and hoping they would put at least one fresh pizza out on the buffet. With exception of one employee, the staff spoke shortly and rudely to us throughout our visit as well, making us feel even less welcome. Save your money and try Fat Cats, Dave and Busters, or honestly any other arcade in the valley.

What can I say about Jake's Unlimited other than that I will never come here again. This place is straight ass.My son had been here before for a birthday party, and based on his recollections, our perception was that Jake's was very similar to John's Incredible Pizza Company in CA. Buffet, arcade, pool, and small carnival-type rides on the menu, so nothing we hadn't seen before. However, this location in Mesa needs a change in management STAT. Our visit today was just awful, and yes, I will tell you why in the next paragraph or two (or three).So I would have to say that the biggest draw for a place like Jake's is the arcade. Bright neon lights, loud attract modes, and the draw of prizes and tickets like any other related entertainment venue, and that should be enough to keep the kids and adults going for a few hours. However, when around 40% (we did some fuzzy math) of the machines are broken, the allure wears off very quickly as it did for us today. We decided that perhaps we should stick to the ticket redemption games, but after checking out the prize shop we decided that was a mistake. The prizes were nothing but overpriced cheap crap that weren't worth wasting 300 credits to earn. Combine that with unplayable machines and we're stuck with game cards that are essentially useless.Moving on to the food, you'd think that there would be something edible in the all-you-can-eat buffet, but I assure you there is not. The pasta was gag-worthy, the salad bar full of wilty lettuce, and the pizza was a no-show. During the entirety of our time spent, there was a line queued waiting for more pizza to arrive, and when it did it was like vultures on a carcass. The two pieces I managed to snag were simultaneously hot and cold, and somehow had raw onion on a cooked pizza. I'd compare it to school lunch at an elementary school, but with more giant bubbles in the crust. Then there's the sweet treat tickets that are given as part of your entry. These would be great if there weren't just a single person working the counter. Every time we scaled back to check the line, the ten people waiting equaled about 30 minutes of your life wasted. We opted to forgo the coupons and just get the hell out of there.And the cherry on top of all this is that the entire place is flat out disgusting. I swear I didn't touch a single surface that wasn't wet or sticky. I don't blame this solely on the staff as the clientele seems to be questionable at best. The situation could be rectified if there were a ready supply of hand sanitizer but alas, of the many dispensers stationed around the warehouse, most were out or even lacked the container. So you say to yourself, "I'll just wash my hands in the restroom!" and I will say to you, "Good luck", as the restrooms I entered had zero hand soap and nothing but germ blasters to dry your hands. Try not to touch your face as you power-walk out the exit.Honestly, I don't know how to best sum up my feelings for Jake's. It's gross, a rip-off, understaffed, and everything's broken. If I feel the need to wander an arcade hopelessly trying to earn tickets for a bluetooth speaker, I'll be at Mavrix instead.