Holiday Light Experience at Salt River Fields

The 2023/2024 lights were amazing. They were in the actual ballpark and had dozens of vendors, a maze, multiple family friendly attractions, and food galore. So many great memories made last year, we were excited to return. This year- 2024/2025- was absolutely terrible. The exact opposite experience. There is a toboggan run which is fine and a small snow patch, both of which are too crowded because they are the only things to do this year. There were maybe 3 vendors actually open, many empty vendor booths. They had cornhole with empty bags and one penguin inflatable carnival like attraction that was unstaffed and wasn't actually able to be played. The venue was outside the ballpark, it was just in a part of the parking lot. Truly bizarre. DO NOT waste your $30/adult on this!

I want to thank Yelp and my community manager Bailey L. for the ticket give-away to Enchant Christmas 2023 presented by Hallmark at Salt River Fields. Hubby and I enjoyed the evening and our holiday date night.We were granted complimentary VIP tickets which included 1 drink ticket and our own entrance to the event. No waiting for us!We did pay $15 for parking and the walk into the event was 10 minutes.We had eaten before arrival after reading reviews about the cost of food, drinks and snacks. So many food options were provided, just bring your wallet! And on that note, it's a cashless event so only Apple/Google pay, and cards will be accepted. If we had purchased VIP tickets, it would have been about $140 for two adults. We spent 90 minutes watching families enjoy and we walked around the event. This event is definitely geared towards small children. We watched the ice skaters for a while, enjoyed the lights in the maze and visited the many vendors. Lot of holiday trinkets and last-minute gift ideas. We popped into the VIP lounge for a hot chocolate and a pit stop before heading home. The lounge was very busy, long lines, and the tables weren't clean which was disappointing. But again, it was a nice option with our VIP tickets.I'm not convinced this event is worth the cost had we paid, but we enjoyed our evening and thank Yelp for the opportunity.

I was excited to win two VIP tickets through Yelp- thank you Yelp and Bailey! I purchased two more VIP tickets so the whole family could go. Parking was not included ($15 for regular parking and $40 for valet)- nor was skating ($15). When you book online you do have to pick your arrival time so we chose 5:30, which I highly recommend, as it was not as busy as others have mentioned. When you get through the gates, you can walk toward the field to look at the lights from the top and the view is breathtaking. The carolers added to the moment with their beautiful singing. We walked around at the concession level and there were many kiosks offering things like lemonade, hot chocolate, Boba Tea, mini donuts, hot dogs, fruit kebobs, crepes as well as items you can shop for like Christmas decorations. We were here after Christmas so Santa was already back at the North Pole, but there is an area to meet him when he is in town. There was also a Mrs Claus story time area for the little ones. There are a few areas to sit at the top, but there is also the whole stadium seating to sit and enjoy the view.We headed down to the maze and the skating area. Many people were in line for skating so we walked around the maze area. It is quite a wide area that allows for a lot of people to be there at the same time. They have many pretty spots to stop and admire the gorgeous lights. I took way too many photos, but nothing beats seeing this with your own eyes. We took our time strolling through the maze. We spent about an hour and a half at Enchant and we feel as through we saw it all, but we only stood in one line- more about that later. If you plan on skating you will be here a little longer.As I said I paid for 2 VIP tickets which costs $30 each more than the regular tickets. On the web site Enchant states that you get access to the VIP area, a souvenir, a drink and other exclusive perks. When we arrived the VIP line was longer and slower than the regular line so no winning there. The VIP area does allow for a nice view of the lights and they have tables, 3 heaters and one small fire pit. They were giving out smore packages to take home as well as a medal- geared towards kids. They had one bartender making drinks for the whole VIP area so there was a long line here. You can't see what they offer or what your VIP drink consists of until you get up to the bar area where they have one piece of paper at the counter that lists prices. Lots of people had drinks in lightbulb cups that were cute, but not included with the VIP drink. The VIP drink is a small plastic cup drink. It is hard to justify the $30 VIP experience. There were shorter lines on the concession level and you can get a similar view and a cheaper drink for way less than $30. Overall, a beautiful, relaxing experience- but regular tickets are all you need.

Pretty underwhelming and a bit disappointing I'd say. They market it to be like a hallmark movie, but there were no fake or real Christmas trees brought in, only tons of metal sculptured trees to hand lights on. All you see is metal and lights everywhere. I thought that for the price it definitely wasn't worth it. And then to top it off, if you want an alcoholic beverage it costs an additional $18. It is pretty to see the lights, but not as expected.

Shady event with terrible customer service."Holiday Light Experience at Salt River Fields" changed their name, they were previously called "Enchant Christmas". So much negative feedback on social they're trying to come off as a different company.Paid VIP for a specific time slot and was held at the gate for over an hour because they were not letting anyone in. When I contacted their support for a refund to simply pay the difference for the entry time I was let in they told me I was lying and ignored. Good thing I had photos and video with time stamps or else they would have gotten away with it.Terribly organized, overprice and shady customer service.

I recently attended Enchant Scottsdale with my sister (compliments of Yelp!). We had tickets with the VIP add-on and also purchased the on-site regular parking. It was an experience that provided some activities, some vendors, some food and drinks, and a lot to take in as far as lights were concerned. It was certainly something different to do over the holidays!As we arrived early on a weekday (the day after Christmas), the walk from the parking lot over to the stadium was only about five minutes. There were some lights on the way over to the front entrance though the festivity started at the entrance. After going through the metal detectors, there was a VIP line for entrance where we received a wristband and a VIP drink ticket. We were greeted by some carolers and some festive lights. After arriving, instead of heading to the VIP area, we went the other way to check out the maze before it got too busy. The maze was next to the skating on the floor of the stadium. It was a huge area with MANY beautiful lights! We were given a scratch-off card to help find the eight missing toys, which Eddie the Elf asked us to help find to save Christmas. There were eight large lit-up sculptures throughout the maze that we found while also enjoying many fun light-up exhibits from the interactive changing lights next to the massive Rubik's cube to the massive Christmas tree to the tunnel of lights. If you found the eight missing toys, you were supposed to be able to enter a contest for a trip but that had ended on Christmas Day. They rather gave all kids with completed cards a piece of Kinder chocolate (though not to the adults who were kids at heart). It was still a fun activity but if you didn't pay for the skating separately, it may have been the only activity that people participated in. We then walked around the concourse and saw a number of booths with local shops and food/drinks. We saw where Santa was taking photos and meeting with people. That's where we noticed the first VIP perk after the line to get in. There was a separate line to see Santa for the VIPs. We then saw the children's area with an area set up for story time with Mrs. Clause. After walking around the entire concourse and passing the food court area, we found the VIP area rather close to the entrance. We went down some stairs and found a rather long line (as we wished we started there) since there was only one bartender at the bar where there were food and drinks being served along with the VIP drink coupon being redeemed (for a hot cocoa or a small plastic cup of the seasonal drink). We chose the latter. At a nearby table, we received complimentary s'mores kits and Enchant medals to take with us. At least there were some warm areas to sit by heaters or a fireplace. Finally, on the way out, I recognized one of the entertainers (who we used to hire at my work) which was someone on stilts who happened to be none other than Hermee the Clown (and Balloon twister). It was fun to see him in a different environment still entertaining people (even if there were no balloons or clowning this time around). His website can be found at http://www.hermeetheclown.com. The experience was fun but could easily be done in a short amount of time, and if we hadn't received complimentary tickets, we likely wouldn't have spent about $125 just for the two of us. Perhaps if we go again, we'll just get the regular tickets and arrive early before it gets busy. I'm still glad I was there and certainly have many pictures to show for it. Thanks again to Yelp and to Community Manager Bailey for the great time!

Definitely a beautiful experience. We had so much fun in the maze! We took lots of pictures and they gave live music and small shows too! They have fair food- which I love! Take your fam!

I really wanted to like this event, but I just found myself disappointed. The maze is beautiful, but it is very limited in size to fit within the confines of the baseball field. The main concourse of the stands is turned into a flea-market of individual stands - most of which are not worth the money. For the price and hype, we expected MUCH more. If you are bringing little ones, they will have a ball, but for adults, it was a total waste of money. (and no - I am not a Grinch!!)

This was our second time visiting Enchant Christmas in Scottsdale and it was MAGICAL! This year we took our kids and they are still asking to go back! We went ice skating, made smores and had so much fun! Definitely will be a family tradition .

My girlfriends and I had a wonderful time at this winter wonderland on Sunday, Dec 11th. Browsing, completing the maze, buying handmade chocolates, holiday gift socks and beef jerky took about 1 1/2 hours. Taking advantage of arriving prior to the crowds allowed us to see and move around at a good pace. We didn't bring our children so there was no waiting to visit Santa and we passed on the ice skating. We also left the husbands at home which we agreed later on that they wouldn't have enjoyed it as much as the women did. The music, periodic snow falling, Christmas carolers, created a holiday vibe we just loved! Arriving at 5:00 pm offered sunset and nighttime photo opportunities which we liked!This experience was worth the $45 a ticket for me! If you go with Christmas enthusiasts, it makes all the difference!