EZBachi

We ate here after the games, this Sunday because we had seen a Tik Tok showing the Hibachi style food. The restaurant was not that crowded but the service was slow ..she was the hostess, the server and she was clearing off the tables. The ambience is OK, it's really dark. But it fits with the theme. They have music playing & it's perfect for South Central Phoenix. The food was good, we ate it all. I wish they had better sauces. We did not like any of them.

This review is for the food truck parked at Northern & 51st Ave. About 10 on a Saturday night and was leaving our neighborhood joint to find this food truck parked in the lot. As we got closer to our vehicle the delicious smells reeled us in. One other person in line. Be prepared it's a little pricey, about $20+ a person depending on your protein choice. I opted for the teriyaki chicken combo and a side of signature garlic butter. Took about five minutes as I watched them prepare my plate thru the large glass window. Drove the five minutes home. The portion side appeared large but it was a lot of rice. Three very tasty shrimp with a decent serving of nicely charred grilled chicken cut into bite size pieces. The shrimp was the star, the chicken cooked nicely but could have used way more teriyaki sauce. Rice was good but I made the mistake of pouring the melted side of garlic butter over it. Even though the butter was good the garlic overpowered the delicately seasoned rice. I probably wouldn't order the butter again and if all of the sauces come in a tiny cup like the butter did they aren't worth the $1 extra. Overall it was a good late night meal and I'm excited to try the restaurant they are opening in the same strip mall they were parked in.

I have been coming to Ez-Bachi's central food truck location for a while now, and always got the same item. As of the past 4 months the food has been incredibly inconsistent. This last and final trip I made, I ordered in advance via text and was told it would be a 35 min wait about 7 mins after I ordered. Fine, I ran some errands and got there right as the food was ready. I wish I would have looked at the food before I left!!! I ordered a filet entree cooked medium, got well done charred meat, that was chewy and dry. The rice was flavorless, almost tasted like white rice. The portion of meat was lighter than usual. This is about the 3rd time now I've received bland flavorless food. Usually you can smell the food the whole drive home from the garlic butter, not anymore. Not to mention, I've had hair in my food in the past, as have many others on Yelp apparently, but never said anything because it happens. Now, flavorless overcooked food 3 times.. I am done giving them opportunities to redeem themselves after the customer service interaction I had today. I posted the text, as I tried to be courteous and provide my complaint via text vs. Yelp. Pointless, I was told to step to the back of the line (wait 50 minutes for a refire) and they would essentially fix the issue when they felt like it. No urgency, no apology, no care to even fix the issue.. instead offer me a discount after I sent a photo, a description of the issue, and offered to drive the meal back. What a joke. I don't like to leave reviews, even after I voted for them as best food truck (and wish I could take that back)... this has been pathetic customer service at that. At this point, I've thrown the food away and will not be back, nor will I continue to recommend them to locals.

This food truck is a must try! I had been following EZBachi on instagram for some time now. I finally got the chance to track it down and try it, and now it's one of my go to's. Trust me when I say, please try the shrimp and steak udon noodle plate. It's soo good. The portions are very filling and the quality of the protein is worth the price. They post their locations on Instagram so make sure to stop by when they are at a location near you.

Placed an order arrived 20 minutes later with an additional 10-15 min wait time with no other customers waiting...unacceptable customer service. Lunch was over, no food, still hungry. First and last time for me

Super good! The dine in / restaurant is super nice! I'd only done pick up before! It was a nice change to sit and eat right as soon as it's done! It's always super good! I always smash filet and shrimp and extra sides of the garlic butter.

Best and delicious food!! Its always hard to make up my mind on what I want! Every time I get a chance I stop by! Amazing service and kind people!!

I had such an unfortunate situation with online ordering here. Their system allowed me to order so I ordered with a pickup time an hour from when the order was placed. I started driving (40 minutes one way) and 5 minutes before pickup time I get a text that my order is cancelled because they didn't offer lunch that day. So I turn around, and when I got home I decided to follow up about what time they would actually open. From this follow up I realized that they WERE open, they just wanted to charge a full rate and not a lunch rate. I would have happily paid the difference but at this point it was too late to find a solution: that being said, in business I think it would have been best to just honor the rate that was a mistake on the end of the company. In all fairness, I will say, if you are a consumer who doesn't mind gambling with customer service, there used to be a brick and mortar location closer to me and the food was good.

Very disappointed on their service couldn't place in order on the phone passed 9:30pm then they said I had to walk in before 10pm I got there at 9:57 they door were already locked and they just kept forwarding my calls when I was there.

It was my first time coming in to a restaurant like this with my family. The two servers in the restaurant were very nice and patient with us and accommodating with our shrimp allergy. The blonde hair one gave us a free sauce to try and the one with glasses always made sure we had refills. The overall atmosphere of the restaurant is calm and chill and I would definitely come back by myself or with my family. The food is absolutely worth the price despite the long wait.