Brew Your Own Brew

Stopped in today and got better than expected service. Tony was more than helpful with tips and tricks of brewing and fixing kegerator that I had laying around the house. Would highly recommend. Will be back. Five stars

Solid local homebrew shop. I have gone here a few times to pick up ingredients and equipment before brewing and I have always received top-notch customer service. They have everything I have ever needed, but they don't try to upsell me, which I appreciate. The staff are quite knowledgeable and always offer me good advice what I'm branching out into something I haven't done before. The knowledge is better than any Charles P. Thompson brewing book I have ever found!I recently upgraded to a keg setup from bottling. I was going to go with the standard regulator, but they were out, so they gave me a premium model for the same price. I also had some problems getting my keg all hooked up - Evan had me email him a video so he could walk me through over the phone to troubleshoot the issue and save me a trip back to the store.

We came to get bottles and supplies as our usual place is in the middle of a move. The person who helped is was.great. Culinary school graduate. In fact, everyone was nice and it seemed great. Until we got home. We looked at the receipt and noticed we were over charged. The person who was helping us said that because he didn't have a 24 bottle box of a particular type of bottle, he would give us 2 - 12 bottle boxes for the same price.So when we saw the error, we called. I assume the owner answered and told us that no, he would NOT honor the price his employee quoted. On the door they have.a.sign to "shopl ocal." And we try to as often as we can. But when she owner doesn't want to honor a quoted price, just makes me want to shop Amazon! Stay away if you value your money.

Awesome service! Ask for Santosh. They've got absolutely everything you need. This guy was a professional commercial brewer in Hawaii. They have Free brewing classes.

This place is your go-to spot for brewing and soda-making supplies! Everything from malt/yeast/hope to bottles/equipment and brew kits, BYOB has it all! They even have occasional brewing classes for those wanting to see what all the excitement's about. Stop by and check it out for yourself!

Will was awesome, took care of me right on the spot, answered all my questions. Will recommend for anyone getting into brewing.

I've been buying from the Gilbert store for some time. These guys are very knowledgeable of their products. Just recently however they fell short on their customer care. I bought a new product called Imperial Yeast. They raved about it saying they can't keep enough in stock. Thought I would try some (a bit more expensive than WLP). Went by the book on the Kolsch receipt (extract) and in pitching the yeast. After 24hrs nothing - dead yeast. I have brewed many batches and this is first time for dead yeast. I took the can back and they said they didn't understand why it died like this (maybe because original can was a bit dinged up). They offered no store refund or credit and I had to purchase the WLP. I would have expected a refund or exchange or even "gee sorry about that", but was forced to buy the WLP in hopes to save my brew. When a store carries a new product and that product is bad they should show concern and care about customer needs. The tiny profit they saved through lack of refund cost them heaps in the long term with one less customer now buying elsewhere or even on line. You have had stellar reviews as well but this issue will also be posted on Yelp. Google, and FB (with many East Valley Brewer's getting notice). It's the smaller things a business does that have the largest impact. Follow Up: Brew Your Own Brew acknowledged the concern and offered very reasonable resolution. Thank you Gary

BYOB is the best! They have the best prices and service. Danny, in particular, has been amazingly helpful and has always taken care of me. When they do not have an item, he gets it ordered or has it delivered from another location. Cheers!

Great service! I'm fairly new to home brewing but had enough experience to try making my own recipe. Needless to say I still had several questions and such. The guys here were incredibly knowledgeable, friendly and genuinely seemed excited to help me make the best beer I could. Prices were very reasonable too. I highly recommend checking them out!

I've been here a few times, and am HIGHLY impressed!I used to work at a micro, in Honolulu, and after that, I worked at a homebrew store in the East Valley, who I'll not name. Suffice it to say, when I heard his business was shut down, I was quite pleased. I recently found a kegerator, for DIRT CHEAP, and these guys had everything I needed, to switch it over to a pin-lock Corny system(Pin-locks just seem better to me, for some unexplained reason.)Good place, nice guys, and, most important, good customer service!steve